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On the Final Day of HR Tech, Leaders Look to the Future

Albert Qian
Content marketing manager for HCM

Today was the fourth and final day of the HR Technology Conference. With the new year just around the corner, sessions took a future-looking approach, focused on everything from the new intricacies of recruiting to how organizations should approach digital transformation. 

The following are some high-level takeaways: 

Takeaway #1: It’s the Journey, Not the Destination

Throughout the week, we’ve heard about various HR technologies that help bring digital solutions to what traditionally have been analog solutions. Final day sessions really tied things together, addressing use cases on onboarding, blockchain, employee experience, and diversity and inclusion. 

It’s clear—HR leaders have many technologies to choose from—confirmed by the talks given this week and by Josh Bersin’s keynote on Tuesday. Both individually managed careers and overarching workforce management have now morphed from singular, one-off discussions and touchpoints into full-on experiences—no doubt urged by the effects of the COVID-19 pandemic. 

When I attended HR Tech just a year ago, much of the conversation around journeys hadn’t yet begun. With everything brought to us by 2020, it seems to be one of the topics every HR leader agrees upon. 

While HR Tech concluded today, the work has just begun as HR leaders look forward to continued transformation during these uncertain times.

Takeaway #2: Businesses and Consumers are Closely Interconnected 

The prevalence of technology in our personal lives has resulted in a world where we long for the same experience at work, and now that is closer than ever. Such is a statement made by experts at consulting firm PwC, who note that the average United States worker uses 8 apps to do their job every day. They have coined the term “Intelligent Workspace” and shared their findings in a midday session. 

According to PwC, the Intelligent Workspace industry is made up of a collection of apps that helps workers stay collaborative, address task management, and get help with decision-making. As a $44 billion market, it’s a space important to business leaders especially as workforces remain remote and some still do not have the right resources for success. 

The most notable part of this session was hearing how far the apps market has come. What was once a nifty concept in 2008 with the slogan “there’s an app for that” has transformed into a market of necessity supported by a vast ecosystem of devices, hardware, and online experiences—intent on transforming the workplace forever. 

You can watch PwC’s discussion here (registration required). 

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Takeaway #3: Next Year Has Already Arrived 

The final takeaway for the day and the conference came in a mid-afternoon session, presented by Jason Averbrook of Leapgen. In a continuation of his session earlier this week, Averbrook reiterated that planning for 2021 should take center stage with the assumption that we will be in this new normal forever.  

Attendees of this session came away with “10 reimaginations” for how they can begin the new year. Highlights included a unified people strategy, a focus on delivery excellence, and an HR operations model with the CHRO at the center of the table. If you’re an HR leader still standing wondering what to do next during these uncertain times, this is the session for you to watch. (Registration Required) 

Continue Engaging with Oracle

The HR Technology Conference might be over, but the conversations continue. We have more opportunities where you can engage with us, including upcoming webinars and virtual summits where you can learn how your organization can adapt in times of uncertainty. For more information, check out our Oracle Cloud HCM product page, read our latest AI@Work Study, and get in touch.

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