By Alison Weiss - Originally posted on Profit
Cloud computing has forever changed the economics of enterprise IT--but for many, the savings of cost and time are not being fully realized. According to Rod Johnson, group vice president, Oracle Applications and Industries Solutions Group, the rush to move to the cloud left many line-of-business managers spending IT budget on new cloud features, while the IT team still had to run and maintain (and pay for) traditional on-premises applications while also trying to integrate these systems.
Facts bear this out: according to the Oracle-sponsored study Cloud for Business Managers: The Good, the Bad and the Ugly, 75 percent of business managers report they have not been able to fully realize the benefits of cloud applications"and the main hindrance is a lack of integration with existing systems.
And now customers are looking for guidance about the best way to successfully navigate this transition. "We asked all our applications customers how Oracle could make it easier for them to adopt Oracle Cloud applications," he says. "That's why we created Oracle Customer 2 Cloud."
The new Oracle Customer 2 Cloud program offers a powerful combination of financial incentives, quick startup services (called Oracle Cloud Express), and packaged cloud integrations. These offerings were designed to help ease the transition and reduce the common barriers and pitfalls customers often face when adopting a software-as-a-service application. The program enables Oracle Customer Relationship Management and Oracle Human Capital Management customers with on-premises instances of Oracle E-Business Suite and Oracle's PeopleSoft, Siebel, and JD Edwards EnterpriseOne applications to convert existing support spend to Oracle Cloud applications.
Thousands of companies around the world currently use either PeopleSoft applications or Oracle E-Business Suite as their core HR system. Recently, many have requested help with extending these HR systems with new integrated talent management capabilities offered with Oracle Talent Management Cloud (such as onboarding, recruiting, and performance management). With Oracle Customer 2 Cloud, they can retire some of the older on-premises modules and/or seats, reducing the cost of maintaining the systems.
Siebel customers can use the program to supplement call center systems with the addition of web self-services offered with Oracle Customer Experience Cloud. And customers looking for integrated sales force automation functionality can use new packaged integrations between Oracle Sales Cloud and their Oracle E-Business Suite applications.
"Cloud is going mainstream," says Johnson. "Oracle Customer 2 Cloud addresses challenges of cost, security, and integration while providing access to modern business capabilities."