During their downtime, your workforce enjoys the ease of Netflix streaming, the recommendations of Amazon, and the anytime/anywhere access to media they get from YouTube. Your learning and development team needs to create compelling content, resources, and learning courses that align with these new behaviors and preferences. After all, the average person learns and consumes information in a dramatically different way than they did even five years ago.
Learners of all ages want bite-sized, interactive content that helps them absorb information quickly and efficiently. They want guidance and recommendations from their peers and experts in their field. Most of all, they want curated, personalized experiences tailored to their wants and needs.
However, many companies haven’t taken these trends into account and updated their learning experiences accordingly. Despite organizations spending up to $164.2 billion on learning and development programs, only 34% have adapted their courses and content for mobile devices.
With the rise of contextual learning in digital and social environments, short bursts of information delivered in the moment, often peer-to-peer, has become a pragmatic approach to learning. The chief learning officer needs to transform learning, so programs not only address your business goals but also fulfill the needs of your learners. A modern learning management system (LMS) can help you better engage, inform, and inspire your workforce, helping you to create a thriving company culture.
Your current learning management system may have a robust library of content and diverse features, but if that content doesn’t align with your learners’ preferences and isn’t easy to navigate, your efforts will fall short.
Move away from a one-size-fits all approach and instead assign personalized learning that is tailored to individual learners with both mandatory and recommended learning content based on events and activities. Recommended learning content is automatically assigned to a learner based on what he or she is doing such as current project assignments or development goals. And the recommended content should be dynamic based on changes in the learner’s environment such as new assignments or activities.
Most important, a best-in-class LMS has an intuitive interface and offers a variety of content that aligns with learner preferences and behaviors. For instance, some learners retain information better when it’s delivered via a video or step-by-step tutorial; others prefer more detailed documents and guides. A learning management system should serve recommended resources that are most relevant to specific employees, their departments, and their obligations and goals, while also aligning with their preferred content formats.
Mobile devices are the future. As referenced earlier, by 2019, mobile devices will capture more daily online time than all other devices combined. This online time is more than just email, messaging, and social networks. More than 50% of YouTube’s views already come from mobile devices, where the average viewing session is over 40 minutes.
It’s critical that a modern learning management system enables your workforce to access learning courses and content on mobile devices so they can learn anytime, anywhere. A modern LMS will also help those learners on the road or in remote locations who can use a native mobile app—even when they’re disconnected.
With traditional legacy learning management systems, the learning module usually sits in a silo by itself. HR or the learning department then drives employees to the platform to complete their training. You may invest a lot of time and effort into creating a great learning experience, but there will always be some employees who don’t tap into your platform unless they absolutely have to.
The modern LMS, however, embeds “just-in-time learning” in the context of your business process. This way, your organization can share learning in the business process, right where your workforce needs it.
Let’s say you have a new manager who needs to conduct performance reviews. You can define some rules to automatically embed a step-by-step video on how to give effective performance reviews into the page she is viewing, so she has access to the information she needs without leaving the business process. With simple business rules, you can target and personalize content across your organization using different criteria. And to ensure the embedded content is relevant, the modern LMS can pull in media from a variety of content providers such as YouTube, TED Talks, Udemy, Coursera and more.