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5 Lessons for HR Leaders from Modern Business Experience

By Krista Sterner, Event Marketing Director  At Modern Business Experience 2019, HR leaders from organizations around the world gathered to discuss ways they’re navigating shifting employee expectations, emerging business models, new technologies, and so much more. For three days, attendees heard from hundreds of experts, practitioners, and thought leaders about the trends and market realities they must prioritize in order to reimagine the employee experience, support business agility, and foster a culture of innovation. In addition to several inspirational keynotes designed to help all core business functions rally around a common goal, the HR-specific tracks offered tailored insights and takeaways that attendees could easily apply and share with their teams. Some of the top takeaways from this year’s event paint a clear picture for today’s HR leaders: In order to add true value to your organization, you must be equipped with the tools and insights needed to adapt to new disruptive forces. 1. Disruption isn’t just a business issue; it’s a global issue. Disruption was the thread connecting all the sessions at Modern Business Experience, particularly within the powerful keynotes. Willis Sparks of Eurasia Group said it best, referencing the state of global politics and its impact on the business climate: “Disruption is the order of the day.” His overview of major political shifts over the past 10 years illustrated just how quickly even the most established institutions can be turned upside down. While this session painted a broad picture of how organizations and their functional areas can feel the heat from disruption, the HR track content spotlighted how new competitive dynamics, consumer behaviors, and workforce preferences are changing the way companies hire, train, and engage with employees. “#Disruption is the order of the day." Concise and insightful overview into current international #politics. Great way to start the #OracleMBX keynote. Thank you, Willis Sparks! @EurasiaGroup pic.twitter.com/6hKHWWkBrS — Oracle (@Oracle) March 20, 2019   2. The cloud is shaping how businesses respond. As organizations strive to navigate disruptive forces, adapt to consumer needs and preferences, and exceed competitors of all sizes, technology is a rightful weapon of choice. During a talk on the final day of Modern Business Experience, Oracle CEO Mark Hurd explained why organizations are moving to the cloud in droves. Cloud technology reduces costs and labor while improving efficiencies and supports organizations in their broader innovation initiatives, including adoption of artificial intelligence (AI), Internet of Things (IoT), and more. He added that the cloud is not a technology, but rather “a way of thinking of architectures and business models.”  The benefits for HR specifically are significant. The cloud empowers teams to not only embrace cutting-edge technologies to improve efficiencies and collaboration, but to help strengthen data security and compliance. 3. Culture is making transformation a reality. Digital transformation was another common theme at the event. Many speakers offered practical guidance and tactical advice for making transformation a reality, not only in terms of business processes, but also how they manage employee experiences and evolve their corporate culture. Charlene Li, Senior Fellow at Altimeter, emphasized the importance of employing a disruptive mindset and cultivating a culture that supports risk-taking, going as far to note that “culture eats strategy for breakfast.” 4. Best-in-class organizations have customers at the center. During her presentation, Li also noted how the constant evolution of the customer is driving competitive dynamics. She stated that to be successful, organizations must not only know who their customer is today, but who they will be tomorrow. Then, they must have strategy and technology in place to meet customer needs, even for employees not in a customer-facing role. In the case of HR, leadership must hire people who not only represent the brand’s values and missions, but also represent the customer’s values. Their skills, behaviors, and viewpoints must align completely with where the company is today and where it will go in the future. To ensure this, HR leaders must implement more sophisticated hiring, onboarding, and engagement methods. “Are you going to be where the future customer will be, or are you trying to be where he is now?” - @charleneli inspires at #OracleMBX pic.twitter.com/l3GiEzR95j — Oracle ERP Cloud (@OracleERPCloud) March 20, 2019   5. HR leaders are helping dictate their businesses’ future. In the HR track, numerous brands across industry segments shared their cloud migration stories. Among them were Caesars Entertainment, Penn National Insurance, and Veterinary Health Group, who realized success by moving to Oracle HCM Cloud and Oracle ERP Cloud. Although organizations have different reasons for moving to the cloud, their desire to deliver on business promises today and in the future is the same. By moving two functional areas to the cloud in tandem, all companies were able to improve cross-functional collaboration and efficiencies, two critical ingredients for excelling in the digital era.   "Now we can have that #transformation conversation. We have a #modern platform and it's constantly changing and evolving.” Keith Causey of @CaesarsEnt with @StevenRMiranda on why they chose #Oracle. #OracleMBX pic.twitter.com/H7ktpg7R8f — Oracle (@Oracle) March 20, 2019 Get ready for 2020! Modern Business Experience was a whirlwind event that brought together the brightest and most innovative minds in business today. We’re still reveling in the great content and conversations and we’re already preparing for 2020. Want to see what we have up our sleeves? Sign up to receive exclusive updates and see how we’re planning to make the conference even better for HR attendees next year.

By Krista Sterner, Event Marketing Director  At Modern Business Experience 2019, HR leaders from organizations around the world gathered to discuss ways they’re navigating shifting...

Focus on Talent

5 Ways Onboarding is a Better Approach Than Orientation

By Jason Richmond, Chief Culture Officer and Founder at Ideal Outcomes  Let’s say you’re doing a lot of things right when it comes to culture. However, whenever a new employee joins your company, the way they are welcomed may undermine all your efforts. If you’re like most employers, your onboarding processes may not reflect the culture you’re trying to build. Many employers lack a formal process to help new employees become a part of the team. The hope seems to be that—over time—employees will simply acclimate. Unfortunately, this approach doesn’t work. New employees decide very quickly whether to stay with or leave a company. This early decision-making is one reason why a formal onboarding process to engage employees with culture over time can reduce turnover and help increase engagement.  HR's New hire orientation is simply not going to “cut the mustard” anymore. Here are five ways onboarding beats orientation every single time.   Learn 5 Steps that Will Ignite Your Business Culture and Inspire Employees to Drive and Sustain Growth       1. Onboarding is Thorough Many people think orientation is the same as onboarding. It’s not. Onboarding is an ongoing process designed to help a new employee engage with the organization’s culture and become a contributing part of it. Unlike orientation, it begins long before the employee is hired, with the establishment and management of the company’s culture. Over time, onboarding communicates your company’s purpose, culture, and organizational goals, all the while helping to establish relationships with supervisors, mentors and others that will be key to success. Says Hope Engelmann, a project manager who recently joined matter management software maker Legal Files, “My new firm focuses on education during onboarding. On day one they welcomed me with an orientation. But it didn’t end there. The company enrolled me in a comprehensive training program where I regularly meet with other team members for training. They even have me shadow daily customer meetings so I can learn how our team manages those relationships.” Onboarding lasts for as long as the employee needs support. Orientation, on the other hand, rarely lasts longer than a week. It’s less about establishing connections and relationships within the new culture than it is about conveying rules, roles, and responsibilities. Orientation can actually be a part of the onboarding process, but onboarding goes far beyond the simple parameters of an orientation session. New hires notice the difference between orientation and onboarding in terms of the investment the company makes in its new hires. Says Engelmann, “Everyone seems invested in my success, which is reassuring when you’re the new person with everything to learn.” Unfortunately, not every onboarding program deserves the name; most are little more than in-depth orientations. Only about 10% of onboarding programs last for three months or longer. But a good onboarding program (that includes the elements above) can go a long way towards helping employees internalize the culture you’ve worked so hard to build. 2. Onboarding Serves People First Onboarding and orientation serve different masters. Orientation serves the company by communicating expectations and defining an employee’s role, rather than inviting the employee to become part of the organization and its culture. Onboarding, on the other hand, exists to serve the employee by helping them engage with the organization’s culture, connect with others who can help them succeed, and ease their adjustment into their new role. Onboarding supports the employee’s journey to become a successful contributor within the organization. 3. Onboarding Lasts Months, Not Hours or Days Orientation typically lasts a day or two and involves going through paperwork, signing up for benefits, walking through the company’s rules, and being assigned a desk/workstation and the tools to do the job. There might even be some videos to watch and some tests to take. However, once that’s done, so is orientation. By contrast, onboarding encompasses orientation and then takes it to another level. And this is a crucial difference, given that employee turnover is highest within the first few months of taking a new job. First impressions of your company are critical to retention; an employee-centered onboarding approach helps to ensure that those early experiences are positive. 4. Onboarding Includes Mentoring Onboarding takes a more complete approach to helping an employee succeed in a new job, including helping them establish relationships - such as mentorships – that will help them be more successful. Formal mentor programs help combat high rates of new employee turnover.  Mentoring relationships work because they support employees’ fundamental need to feel cared about at work. This need is so important that it is related to no less than one third of the questions on Gallup’s Q12 employee engagement survey.   An onboarding program that fail long-term mentoring for new hires can help to ensure that the answer to these questions is yes, strengthening engagement with your company culture. 5. Onboarding is Millennial-friendly These four questions from the Gallup Q12 seem to figure particularly large in the minds of many millennials. This group typically has a higher need for communication from their employers than other generations, up to 54% higher according to some studies. They also tend, as a generation, to see work as a chance to develop their skillsets: 87 percent of millennials in a recent Gallup survey said that development was important in a job, compared to only 69 percent of non-millennials. Millennials also desire, but don’t routinely receive, feedback about their performance. A thorough onboarding program can address these needs in the early months of their tenure so that millennials can become better acclimated  with the workplace culture. Your employees will begin evaluating whether your culture lives up to your organization’s claims during the interview process, and they will look for evidence to confirm or refute that impression from the moment they step through your door as a new employee. With a thorough and structured onboarding process, you can ensure that those first impressions—as well as those that come after —will be positive. Learn More  Want to onboard your new employees better? Look no further than Oracle Global Human Resources Cloud, which includes solutions that support HR Help Desk, Workforce Predictions, and Workforce Modeling to help you get your organization off the ground.  You Might Also Like:  How to Build a Thriving Culture on a Global Scale 3 Reasons to Prioritize Diversity In Your Company Two High Impact Strategies for Smart Recruiters

By Jason Richmond, Chief Culture Officer and Founder at Ideal Outcomes  Let’s say you’re doing a lot of things right when it comes to culture. However, whenever a new employee joins your company,...