Bicycles implements a transformative solution to simplify IT and
modernize the data center with Oracle SuperCluster. Read from the
CIO of Specialized, Ron Pollard about their breakthrough performance
and technology transformation including streamlining IT, tightening
their supply chain, and BI strategy with Oracle.
pioneer in e-commerce, Specialized Bicycles had implemented a B2B web
portal to take online orders from its dealers. But as the years
passed and the business grew—from 6 subsidiaries throughout North
America to 40 subsidiaries throughout the world by 2015—it became
clear that Specialized lacked the hardware infrastructure it needed
to keep up with escalating customer demands. Specialized is in the
process of setting up automated replenishments at its global
distribution center in Hong Kong to create a pull-based replenishment
system for its inventory.
replaced legacy servers with an Oracle SuperCluster T5-8.
Specialized also purchased an Oracle ZFS Storage ZS3-2 appliance and
a StorageTek SL150 modular tape library to replace a legacy NetApp
system, providing a more modern environment for development,
production, disaster recovery, and archiving.
used to take seconds to submit an order, but we reached the point
where it sometimes took minutes,” he recalls. “We were getting
crippled by order volume as our business expanded. We did have very
reliable hardware, but after adding three or four subsidiaries every
year for eight years, it was time to upgrade to a more powerful
we went to Oracle SuperCluster from the legacy system, we saw a
night-and-day difference for our dealer base,” Pollard reports. “We
benchmarked 60 critical processes, and the performance was an average
of 17 times faster—in some cases much more—with Oracle
SuperCluster. For example, our account reconciliation report used to
take 20 hours to run and now it takes 20 minutes.” Pon Polard, CIO