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IT Innovation | October 14, 2014

Oracle OpenWorld 2014 – Our Biggest Customer Engagement Event of the Year!

By: Stephanie Spada

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Oracle OpenWorld

As we lower the curtain on Oracle OpenWorld 2014, we look back on the
most memorable moments from the week. Larry Ellison, our Executive
Chairman and Chief Technology Officer, kicked off the event Sunday night
with the welcome keynote, announcing a myriad of new cloud-related products. Customers were buzzing about all three layers of Oracle's cloud strategy applications, platform and infrastructure.


We were especially thrilled to have top executives from
Archer Daniels Midland, dunnhumby, FedEx, General Electric, Intel,
Procter & Gamble, Pearson, Telefonica, Walgreens, and Xerox join Oracle CEOs, Mark Hurd and Safra Catz on stage
and by video throughout the week to discuss industry trends and how
Oracle is helping them create efficiencies and innovate. A key theme
from all was the importance of cloud and mobile.

Moving forward, IT and


business leaders in all organizations will need to partner to bring customers the ability to react to business across channels, when and how they want.

There were too many highlights of the conference to name. You, our customers, were on stage with us for every keynote and throughout a majority of sessions of the conference, so if you missed anything, there are highlights reels and full keynotes available on-demand. Whether folks attended the specific, general, or breakout sessions, User Group sessions, various industry summits, CIO or SFO Summits, CX or HCM Central sessions, or our exclusive Executive Perspectives – great conversations were started and are continuing through our social networks and within our customer communities.

Oracle OpenWorld also presents a terrific opportunity for us to hear from you. We heard quite a bit of feedback during the show this year customers telling us that they have seen a change in how Oracle views its customers. Welcome news, as we know Oracle's scale and complexity can sometimes make it hard for a customer to navigate and feel that his/her voice is heard.

We're doing a lot of work to change that, allowing customers to have more visibility into Oracle's development process and enabling you to provide feedback for product updates and enhancements through our Oracle Customer Advisory Panel program. We also work closely with the more than 900 independent Oracle User Groups to connect our customers with the appropriate Oracle resources to answer questions and get the latest on new product directions and product enhancements.

Last week, we had great feedback from two of our largest User Groups, the OAUG Oracle Applications Users Group and the IOUG Independent Oracle Users group, on our approach and the changes they've seen in Oracle. Take a read and see what they're saying on Infoworld.com: Oracle User Groups Testify to Company's Change for the Better.  We hope you're feeling the same way. As always, we want to hear from you, so please take advantage of all our feedback channels. No need to wait for OpenWorld 2015 join a Customer Advisory Panel, engage your sales rep or success manager, send an email to gcp-customerfeedback_us@oracle.com  or leave a comment to this blog and we'll engage.

Next year Oracle OpenWorld is set in San Francisco again so mark your calendars for October 25 29, 2015!

See you there,

Jeb

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