Communications Reimagined
Industry insights for 5G evolution and transforming digital experience.

Back-Office Management Crucial to 5G Revolution

Mark Bunn
Vice-President, Monetization & Orchestration Products, Oracle Communications Applications

While there is no question 5G is sexy, the back office traditionally has not been—but the time has come for robust, fully automated back-office management systems to get some of the limelight.

While my prior blog discussed the importance of cloud-native architectures, this one looks at the order orchestration challenges introduced by Enhanced Mobile Broadband (EMBB), Ultra-Reliable Low Latency Communications (URLLC) and Massive IoT/Machine-type Communications (MMTC).

To successfully orchestrate these critical 5G services, solutions have to be able to handle:

  • increase in order volume
  • new domains
  • larger numbers and different types of devices
  • intelligent declarative automation for fulfillment and design flows
  • new service and resource models
  • network slice selection and bundling to support complex customer services. 

These challenges can be conquered with investment in three key areas: information modeling, network architecture deployment, and monetization.

Information Models
CSPs need a well-designed and sophisticated information model that decouples commercial offers from fulfillment workflows and technical implementation details —often depicted in an hourglass shape, as depicted here.

Within the Oracle Communications Service and Network Orchestration (OC-SNO) solution, CSPs get a well-formed information model that leverages intelligent automation software to interpret how to complete provisioning with limited-to-no manual run-time intervention.

Network Architecture
In order to migrate to 5G in a natural, pragmatic way, CSPs have to be able to rationally design and manage the construction of the radio network and 5G Core. They must choose solutions that handle non-standalone and standalone deployment options, as well as very rapid growth in number and types of devices as the edge of the network expands — inevitable as the edge becomes more intelligent and accessible in low latency use cases.

With OC-SNO, CSPs get a modern inventory system that manages the entire lifecycle of a network, including virtual networks (“Slicing”), physical & logical connections, and devices with a variety of technologies assembled into several formations that help CSPs transition from current- to end-state. They can rationally design and manage the construction of the radio network and 5G Core, as well as accommodate the growth in devices at the network edge.

Service providers seeking to monetize 5G-enabled services, need to be able to rate millions of events per day and to creatively price services. This is possible through converged online and offline billing/charging architectures and modern charging functions that are auto-discoverable by other core network functions.

Oracle Communications offers a range of monetization solutions, including Oracle Monetization Cloud, Billing and Revenue Management (BRM), integrated charging functionality and a policy control function (PCF), which enable enhanced spend control and balance management. Within BRM, there is real-time rating based on complex price and discount plans, allowing service providers to choose from an array of rating metrics (e.g., minutes, downloads, clicks, sessions), and to share resources (such as charges and discounts) across account groups.

To find out how Oracle Communications Service and Network Orchestration, 5G Monetization and other integrated applications can prepare you for the evolution to the 5G+ world, visit Oracle Communications. Also be sure to subscribe to the blog.


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