Digital Smart Ecosystems will be the foundation for new 5G-driven business models. They will be the means by which digital and IoT innovators will build interconnected, scalable, service-oriented platforms capable of bringing together “things,” data, mobile apps and business systems and processes.
With so many moving parts, service providers and enterprises must make sure to keep customer experience top of mind. Customers expect intuitive experiences and context-driven interactions that are real time and dynamic in nature. Whether moving toward smart homes, smart workplaces or smart cities, it is digital smart ecosystems that must somehow improve peoples’ lives. They can do so only by abstracting the complexity that comes with managing far-flung data, monetization models, partner ecosystems, clouds and connectivity infrastructure.
To manage that complexity, there are three key innovations that will underpin successful Smart Ecosystems:
These innovations will make CSPs the ideal enablers of smart ecosystems, particularly as they move toward 5G. Their role will be paramount in expanding beyond connectivity to application and service provisioning, as well as enablement of digital services like connected cars, entertainment and IoT management. A recent Oracle survey revealed that 49 percent of network and IT executives are exploring 5G-enabled smart city services, looking to 5G as a way to increase penetration in the enterprise market.
As they evaluate roles in smart ecosystems, they will need to seek out solutions that help them to integrate network and cloud infrastructure, systems, software, and applications. They must also increasingly leverage analytics, artificial intelligence (AI), and machine learning (ML) in order to deliver a more personalized, seamless, and secure digital experience.
To find out more about how to build and leverage digital smart ecosystems, download our recent white paper, “Be Digital: 5G Smart Ecosystems are the Future.”