Thursday Sep 17, 2015

Blank Credentials and Monitoring Delays

I saw a couple of unrelated but short questions this week, so I thought I'd answer them both.

"I tried to edit the credentials used by the Enterprise Controller to access My Oracle Support, but when I open the credentials window, the password field was blank, even though there should be an existing password. What's going on?"

So, naturally, once you've entered a password, we don't want to send that password back to the UI, because it'd be a security risk. In 12.3, though, the asterisks to indicate an existing password aren't showing up. So, your credentials are still there, and they won't be changed unless you specifically enter new credentials and save them.

"I was trying to make sure that file system monitoring was working correctly on a managed system. I made a file to push utilization up past the 90% threshold, which should've generated an incident. However, the incident didn't show up for almost an hour. Why is there a delay?"

You can edit the Alert Monitoring Rule Parameters in Ops Center. However, the thresholds that you set have to be maintained for a certain amount of time before an alert is generated. For a file system utilization alert, the default value for this delay is 45 minutes. You can edit the alert to change this threshold if needed.

Wednesday Aug 01, 2012

Changing Management Credentials

I got a question about management credentials, which are sets of login credentials used to discover and manage assets. If you manage a lot of systems with the same set of credentials, being able to change those credentials in one place can save a lot of time. But, the question was:

"I'm looking for documentation about updating management credentials. I looked through the Ops Center Doc library and found nothing. Can you point me toward anything?"

Well, it's in there, but it must not have been where you expected. In the Feature Reference Guide, there's a chapter on Asset Management, which includes sections about creating and editing management credentials.

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This blog discusses issues encountered in Ops Center and highlights the ways in which the documentation can help you

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