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An Oracle blog about Ops Center

Enabling and Testing ASR

Guest Author

The Auto Service Request feature in Ops Center, when it's properly enabled, can automatically generate service requests based on qualified incidents in Ops Center, helping you get the systems up and running again quickly. The questions, then, are how do you enable it properly, and short of taking a crowbar to your new M7, how can you be certain it's working?

One of the new How-Tos that we've just released, Enabling and Testing Auto Service Request, can help you answer these questions. It talks about the prerequisites, explains how to add contact information and enable ASR, and shows you how to use a test trap to verify that ASRs are being created correctly.

This How-To is just one of the improvements in Ops Center 12.2.2. Take a look at the What's New for more information about these improvements, and the Deploy and Operate libraries for more how-tos.

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Comments ( 3 )
  • Paul Blanchard Tuesday, January 27, 2015

    Does Ops Center support SNMP V3 for ASR and if so where is it set up?

    I can find reference to SNMP v1 & v2 in the Ops Center documentation but not come across v3.

    Also, how do you set up the assets (M-series, T5, T4, T6320 etc etc) for v3 SNMP, the documentation says you can but isn't very helpful on how its actually done or how you test.


  • Owen Wednesday, January 28, 2015

    Paul,

    I'll look into this and get back to you.


  • Owen Wednesday, February 11, 2015

    Paul,

    SNMP v3 is not currently supported.


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