save-the-date: Oracle’s Right Now Courses

We are pleased to inform you about two Oracle’s Right Now Courses, specially designed for Partners, which will take place in March in Reading, UK and Colombes-Paris, France. Seats will be allocated to companies according to business priorities. You will shortly receive the complete agenda and registration information. Don't miss this unique opportunity and mark your diary for these trainings! Please note that OU course and the OPN course are delivered together in a given location and registration cannot be done only for one of them. 

Our offer is:

UK – Reading

· 04-MAR-2013 to 08-MAR-2013

OU Course: RightNow Customer Service Administration & RightNow Customer Portal Design and Dynamic Agent Desktop Administration

· 11-MAR-2013 to 13-MAR-2013

OPN Course: Oracle RightNow CX Cloud Service 2012 Advanced Implementation Boot Camp

France – Colombes-Paris

·  11-MAR-2013 to 15-MAR-2013

OU Course: RightNow Customer Service Administration & RightNow Customer Portal Design and Dynamic Agent Desktop Administration

18-MAR-2013 to 20-MAR-2013

OPN Course: Oracle RightNow CX Cloud Service 2012 Advanced Implementation Boot Camp

Please mark your calendar for the planned schedule of events and find the location nearest to you.


RightNow Customer Service Administration

The RightNow CX Customer Administration course introduces you to powerful, flexible tools. Review how these tools can help customize your RightNow application based on your organization’s specific needs and preferences. This course will explore how RightNow CX helps you manage the customer experience across all platforms, including the Web, social networks and contact centers.

RightNow Customer Portal Design and Dynamic Agent Desktop Administration

The RightNow Customer Portal Design and Dynamic Agent Desktop Administration introductory course covers key foundational administration topics within the latest generally available version of Oracle RightNow CX Cloud Service. This lecture and lab-formatted, hands-on course is ideal for the new administrator or those wanting to brush up on their core administration skills.

Oracle RightNow CX Cloud Service 2012 Advanced Implementation Boot Camp

The Oracle RightNow CX Cloud Service 2012 Advanced Implementation Boot Camp is designed to enable partner consulting resources to deliver high value implementation services in complicated environments. Its focus will be to enable students to deliver solutions in large or complex implementations and set standards for delivery in these environments.

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