By Michaela Seika-Oracle on Mar 11, 2014
Oracle Advanced Customer Support Services (ACS)
plan to run a 1 hour webcast on Thursday 10th April 2014 inviting all
Oracle's EMEA Partners to understand the ACS services available for
resale on the Oracle Partner Store that help to deliver successful
Oracle projects, particularly for products where partners may not yet
have the relevant skills and resources.
All Partners in Customer facing roles (Sales, PreSales, Sales Consultants)
Why should you attend?
Learn how you can increase value as part of a product sale and increase customer satisfaction
Learn how you can work with ACS to fill a skills gap in existing or future Oracle projects
Learn what services are available for resale at point-of-sale on the Oracle Partner Store
Learn the value of the services and when to target the services
ACS services are complementary to your capabilities as you may:
choose to focus on reselling and leave services to others. ACS can fill this need.
choose to specialize in one area of the Oracle stack e.g Hardware. ACS covers the full Oracle product stack.
have a temporary gap (“empty bench”). ACS can fill this gap.
ramp up on a new technology as you continue selling. ACS can temporarily fill this gap until ramp up is complete.
ACS is complementary to services provided by partners.
I look forward to welcoming you to this webcast!