Thursday Jan 17, 2013

Free Oracle Live Webcast: The Right Information to the Right People at the Right Time

Your customer service can define the success or failure of your brand – but it’s hard to provide the best customer experiences without the right information.

Join our live Webcast to discover how knowledge management can help turn customer insight into customer satisfaction, and keep your organization one step ahead of the competition.

Agenda Topics

  • Dramatically improving the customer experience
  • Increasing productivity in contact and service centers
  • Substantially lowering service operating costs
  • Turning personal knowledge into corporate knowledge
  • Driving significant value from the Web and social channels

Register Now

Don’t miss this opportunity to discover how you can maximize productivity, increase customer satisfaction, and reduce costs.
Click on the ‘Register Now’ button to secure your place.

Register now.

Oracle Expert Live Virtual Seminars - Learn the tricks that only the expert know


Oracle University Expert Seminars are exclusive events delivered by top Oracle experts with years of experience in working with Oracle products.



Business Intelligence

Oracle Business Intelligence11g 2012/2013 with Mark Rittman - 22-23 Apr 2013

Engineered Systems

Introduction to Exadata Performance and Best Practices with Timothy Fox - 5-6 March 2013; 14-15 May 2013

Getting Ready for Exadata Implementation with Andy Colvin - 19-20 March 2013; 28-29 May 2013

Fusion Applications

Fusion HCM in the Cloud – Key to rapid deployment with Richard Atkins - 8 March 2013

Database

Minimize Downtime with Rolling Upgrade using Data Guard with Uwe Hesse - 8 Feb 2013

Oracle Database Security Audit Training Course with Pete Finnigan - 2-5 April 2013

Understanding Explain Plans & Index Utilization Online with Dan Hotka - 16-17 April 2013

Siebel

Siebel Upgrade Workshop with Alexander Hansal - 2 May 2013

For a full list of Oracle Expert Seminars near you or on line click here.

Remember that your OPN discount is applied to the standard prices shown on the website.

For more information, assistance in booking and to request new dates, contact your local Oracle University Service Desk.

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