Tuesday Dec 16, 2014

Learn to Administer RightNow when and where it suits you




Do you want to discover how the Oracle RightNow Dynamic Agent Desktop can deliver high-quality customer experiences consistently across channels, agent pools and geographies, while maximizing productivity and minimizing cost? And all in your own time when it suits you?

Oracle University’s Dynamic Agent Desktop for Contact Center Administrators course with a standard duration of 3 days has just become available in a Training On Demand format.

You will learn to:

  • Use technology that guides agents with contextually relevant, just-in-time knowledge
  • Interact with Guided Assistance, a troubleshooting tool that guides agents to the correct resolution
  • Expedite agent ramp-up
  • Ensure that newer agents can solve customer problems like an expert
  • Understand customer interaction scripts, like cross-sell and up-sell offers to drive revenue
  • Use Desktop Workflow, a drag-and-drop workflow engine that steps agents through one or many business processes while automating tasks

Do you want to learn RightNow Customer Portal Cloud Service customizations that do not require programming skills, but can be accomplished through configuration settings and simple editing of text files? And all in your own time when it suits you?

Oracle University’s RightNow Customer Portal Cloud Service Customization for Administrators course with a standard duration of 1 day has just become available in a Training On Demand format.

You will learn to:

  • Change the look-and-feel of a Customer Portal page
  • Understand how the RightNow framework structures web sites
  • Discuss potential customizations that do require programming with developers
  • Brand the customer portal to reflect the look-and-feel of other pages within an organization’s website

Training On Demand courses are available to you via streaming video and are accessible for 90 days.You can learn between billable projects and either at work or at home. During the 90 days you can schedule 6 consecutive days of labs.


These courses can be ordered online. For more information and assistance simply contact your local
Oracle University Service Desk.


Remember: Your OPN discount is added to the standard price shown on our web pages.

Thursday Dec 11, 2014

Reach new heights with Oracle Gurus



Join Oracle University in the spectacular city of Dubai for the Expert Summit on the 15th-19th of February 2015! Hear from Oracle Gurus and Product Experts as they share their insight, best practices and experience in meeting today’s technology challenges. One registration pass will give you access to all 5 days and a choice of ten great sessions.

View the details and register now to secure your seat.


Remember: Your OPN discount is added to the standard price shown on our webpages.


For more information and assistance please contact your local
Oracle University Service Desk

Friday Dec 05, 2014

The Interactive WebLogic Server 12c Administration Quick Reference

The WebLogic Server 12c Administration interactive quick reference is a multimedia tool for various terms and concepts used in WebLogic Server architecture. Built as a multimedia web page, this tool provides descriptions of WebLogic Server Architectural components, as well as references to relevant documentation and training. Use this helpful cheat sheet for configuring your WebLogic Server applications.

It includes:

WebLogic Server Architecture: A diagram of a typical WebLogic Server domain, including an administration server and two managed servers, each deployed to their own machines, and illustrates the relationships between all server components involved in the topology. Each component in the diagram is a hot spot that you click to learn more about the component.

Note: Firefox v22 or later is the recommended browser. Earlier versions may work as well.

Wednesday Nov 26, 2014

Last few days for 50% offer on Oracle Learning Streams






Save 50% when you purchase an Oracle Learning Stream subscription together with any Oracle University Classroom, Live Virtual Class or Training On Demand training before 30 November 2015.

Oracle University’s Learning Streams provide you with one year of unlimited access to:

  • Hundreds of videos delivered by Oracle experts for fresh and continuous product learning

  • Live connections with Oracle's top instructors

  • Robust video search capability to find exactly what you are looking for

  • Features that allow you to build your own custom learning queue and request new content

    There are 4 Streams currently available:

  • Database

  • E-Business Suite

  • Middleware

  • Human Capital Management Cloud

Preview Learning Streams and decide quickly to make use of this limited offer:

For more information, pricing and assistance please contact your local Oracle University Service Desk

Monday Nov 24, 2014

Oracle E-Business Suite Learning Stream: Keep your Oracle Knowledge and Skills Current



Oracle’s E-Business Suite continues to evolve and it is important that you build on your existing knowledge and keep your skills current to stay ahead of the curve.

The Oracle E-Business Suite Learning Stream provides you with one year of unlimited access to:

  • Hundreds of videos delivered by Oracle experts for fresh and continuous product learning

  • Live connections with Oracle's top instructors

  • Robust video search capability to find exactly what you are looking for

  • Features that allow you to build your own custom learning queue and request new content



    View the video to get a first impression


    Preview the Oracle Human Capital Management Cloud Learning Stream at education.oracle.com/streams/ebusinesssuite/


Be quick:

There is a special offer until November 30, 2014 giving you more than your OPN discount:

You save 50% on an Oracle Learning Stream when you add it to your Classroom, Live Virtual Class or Training On Demand order.

Learn More: education.oracle.com/SaveOnStreams



For more information, pricing and assistance please contact your local
Oracle University Service Desk

Oracle Learning Stream: Keep your Oracle Knowledge and Skills Current



Oracle’s Human Capital Management Cloud products are evolving faster than ever and it is important that you build on your existing knowledge and keep your skills current to stay ahead of the curve.

The Oracle Human Capital Management Cloud Learning Stream provides you with one year of unlimited access to:

  • Hundreds of videos delivered by Oracle experts for fresh and continuous product learning

  • Live connections with Oracle's top instructors

  • Robust video search capability to find exactly what you are looking for

  • Features that allow you to build your own custom learning queue and request new content


    View the video to get a first impression


    Preview the Oracle Human Capital Management Cloud Learning Stream at
    education.oracle.com/streams/hcmcloud

There is a special offer until November 30, 2014 giving you more than your OPN discount:

You save 50% on an Oracle Learning Stream when you add it to your Classroom, Live Virtual Class or Training On Demand order.


Learn More:
education.oracle.com/SaveOnStreams


For more information, pricing and assistance please contact your local
Oracle University Service Desk

Business Architects, moving up step by step.

Over the years we have been training technical profiles and over time we focused more on more on architects.
In the BeNeLux the Are You the Smartest program grew from a contest for technical consultants to an EMEA wide program for architects and technical certification.

Until last year the background of our offerings was technical.

Of course we continue this program, but it's also time for a next step: the business architects.

Session for business architects come from a business case and move from there to a architectural solution.
Session for business architects are not only about listening to an Oracle message but also about networking, as in business architecture, there are more solutions and it's the business knowledge before the technical knowledge that drives the process.

Hot offering at this moment:

10 Dec 2014: Information is an Asset - Information management for Business Architects, by Ian Thomas, location: Belgium
11 Dec 2014: Information is an Asset - Information management for Business Architects, by Ian Thomas, location: Netherlands

Monday Nov 10, 2014

Learn all about Implementing Oracle Sales Cloud when and where it suits you



Are you an Implementation Consultant who requires to learn the mandatory tasks that need to be performed once the system has been installed and provisioned for use?.And all in your own time when it suits you?

Oracle University’s Oracle Sales Cloud Implementation course has just become available in a Training On Demand format. This course with a standard duration of 5 days is now available to you via streaming video and is accessible for 90 days.You can learn between billable projects and either at work or at home. During the 90 days you can schedule 6 consecutive days of labs.

You will learn to:

  • Navigate the application and manipulate data

  • Examine the initial provisioning performed by Oracle

  • Manage users and resources

  • Configure common components

  • Configure territory management

  • Configure assignments

  • Configure customer management

  • Configure opportunity management

  • Configure lead management

  • Perform basic file-based import and export

  • Enable auditing

  • Enable conversations

During this course you will develop the skills to ensure a smooth, rapid implementation of Oracle Sales Cloud. You'll walk away with a deeper understanding of the foundation and configuration options of Oracle Sales Cloud so you can make better decisions during implementations.


The course can be
ordered online. For more information and assistance simply contact your local Oracle University Service Desk.


Remember: Your OPN discount is added to the standard price shown on our web pages.

Wednesday Nov 05, 2014

Oracle Applications Cloud Executive Briefing Event


The Oracle Applications User Experience (OAUX) Strategy and Roadmap

What: Oracle is hosting a series of executive briefing events, 2 hours each, for director-level and above Oracle partners and Oracle customers in the UK, Ireland, and Northwestern Europe. The events focus on the Oracle Applications Cloud user experience strategy for Oracle HCM Cloud, Oracle Sales Cloud, Oracle ERP Cloud, extensibility, and emerging technologies. In each 2-hour, invitation-only briefing event, Oracle Applications User Experience (OAUX) Vice President Jeremy Ashley will listen and respond to user experience issues that are top-of-mind for attendees and discuss the Oracle Applications Cloud user experience strategy and roadmap. Attendees will then have a chance for deeper discussions on their choice of offered topics, and see hands-on demonstrations of what's coming for user experiences in Oracle's HCM Cloud, Sales Cloud, ERP Cloud, extensibility, PaaS4Saas, or emerging technologies. Advance registration is required, as well as a confidential non-disclosure agreement in good standing. If your company does not have a non-disclosure agreement in place with Oracle, we can start that process for you.


Where: Oracle London, One South Place, London EC2M 2RB. Waterloo conference room.

When: Wednesday, Dec. 3, 2014 (for customers), Thursday, Dec. 4, 2014 and Friday, Dec. 5, 2014 (for partners).

Why: Gain insight into Oracle's user experience strategy and roadmap when you hear about and discuss the Oracle Applications User Experience research and development efforts, near-production design work, and ongoing investment in the Oracle Applications Cloud user experiences. The OAUX team will also collect feedback and perspectives from Oracle partners and customers.

Who:
• Oracle partners in the UK, Ireland, and Northwestern Europe for Oracle's HCM Cloud, Sales Cloud, and ERP Cloud. Ideally director-level and above.•

Registration Link:

http://bit.ly/1rxIiOP

Monday Nov 03, 2014

Learn to implement an Oracle Fusion Middleware application on the Oracle Exalogic platform

Do you require the necessary skills and need to learn best practices to effectively implement an Oracle Fusion Middleware application on the Oracle Exalogic platform? Oracle University has just released the 1-day course: Oracle Exalogic Elastic Cloud 2.x: Middleware Deployment that utilizes a typical middleware application deployment and helps you take advantage of the unique storage, network, and cloud characteristics of Exalogic.

Learn To:

  • Plan, implement and tune the Fusion Middleware on a Virtual Data Center

  • Configure shared storage and hosts to support Oracle middleware

  • Identify the Middleware Cloud Assets to support the deployment

  • Create Accounts, Virtual Networks, Virtual Servers and Distribution Groups

  • Work with SDP, RDMA, and IMB to optimize the performance and scalability of WebLogic Server, Coherence and Tuxedo

  • Install and Configure Oracle Traffic Director to intelligently load balance traffic to a middleware cluster

This course is available as Classroom training and as a Live Virtual Class and it can be booked online.

Classroom training is currently scheduled in: Belgium, France, The Netherlands, Russia and Spain.The Live Virtual Classes can be scheduled at different time zones so that you can choose to combine project work with training and remain partially billable.


Remember: Your OPN discount is added to the standard price shown on our webpages.


For scheduling requests, more information and assistance please contact your local
Oracle University Service Desk


View all information on
learning paths, courses and certification for Oracle Elastic Cloud.

Thursday Oct 30, 2014

Be the first to learn about Oracle SOA Suite 12c




Oracle SOA Suite is a comprehensive, hot-pluggable software suite to build, deploy and manage Service-Oriented Architectures (SOA). With SOA Suite Training, learn about its end-to-end security and unified metadata management and more.


Oracle University has just released the 3-day course:
Oracle SOA Suite 12c: Essential Concepts e SOA Suite 12c: Essential Concepts Ed 1 training addresss challenges in enterprise integration. Get introduced to Service-Oriented Architecture (SOA) concepts and technologies, as well as capabilities of core ...More

that addresses challenges in enterprise integration. You will be introduced to Service-Oriented Architecture (SOA) concepts, the SOA approach to development and integration and the functionality of the core components of SOA Suite 12c.

Learn To:

  • Integrate business services using SOA approach

  • Describe the functionality and features of core service components in Oracle SOA Suite 12c

  • Explain the context of using each core service component of SOA Suite

  • Address business challenges

  • Understand how a SOA composite application is constructed in JDeveloper



    This course is available as
    Classroom training and as a Live Virtual Class and it can be booked online. The Live Virtual Classes are scheduled at different time zones so that you can choose to combine project work with training and remain partially billable.


    Remember: Your OPN discount is added to the standard price shown on our webpages.

    For scheduling requests, more information and assistance please contact your local Oracle University Service Desk


    View all information on
    learning paths, courses and certification for Oracle SOA Suite.

Tuesday Oct 21, 2014

Oracle Sales Cloud Implementation Training for Partners




Dear Partner,

The Oracle team is pleased to inform you and your organization of the Oracle Sales Cloud Implementation Training. These Invite-Only hands-on workshops will be delivered by Oracle Development at No-Fee to Partners.

This 5-day training will consist of live Webex presentations, live demo, and hands-on laboratory exercises. Your consultants can participate this training inclass. Your consultants can participate this training also remotely and therefore avoiding travel costs and travel time.

This training is open to your entire practice, thus we kindly suggest you to share this Announcement inside your organization (and inside your organization only) to ensure your organization would maximize the benefits of this free training.

Participants will have access to an Oracle Sales Cloud environment during training and for a limited time afterwards.

Participants should have general skills in implementing and extending CRM applications (e.g. Siebel, Sales Cloud, CRMOD etc.). Training will be delivered remotely and in-person (based on demand). Participants are expected to attend all web-based presentations and complete laboratory exercises every day.

IMPORTANT: This training is available to Oracle Partners with a current OPN Gold Level or higher membership. A fully executed Oracle Cloud Services Training Addendum is required for this workshop. If you have not already accepted this addendum, please click here to review and accept the terms and conditions.

Oracle Sales Cloud Implementation Training Schedule:

Country

Class Location

Date and Time

Details

USA

Atlanta

August 11th, 2014
9am - 5pm EST

Class is full

USA

West - TBD

September 15th - 19th, 2014
9am - 5pm PST

Register

USA

West - TBD

October 13th - 17th, 2014
9am - 5pm PST

Register

USA

Central - TBD

November 10th - 14th, 2014
9am - 5pm CST

Register

USA

East - TBD

December 8th - 12th, 2014
9am - 5pm EST

Register

Mexico

Mexico City

August 11th, 2014
9am - 5pm CDT

Class is full

China

Beijing

August 11th, 2014
9am - 5pm CST

Class is full

China

Shanghai

September 22nd - 26th, 2014,
9am - 5pm CST

Register

Singapore

Singapore

August 18th - 22nd, 2014
9am - 5pm SGT

Class is full

France

Paris

September 8th - 12th, 2014
9am - 5pm CET

Register

UAE

Dubai

September 28th - October 2nd, 2014
9 am - 5 pm GST

Register

Germany

Munich

November 3rd - 7th, 2014
9am - 5pm CET

Register

Sweden

Stockholm

October 20th - 24th, 2014
9am - 5pm CEST

Register

South Africa

Johannesburg

November 17th - 21st, 2014
9am - 5pm SAST

Register

Poland

Warsaw

December 8th - 12th, 2014
9am - 5pm CEST

Register

We look forward to welcoming you at the event.

Thank you very much for your continued support and partnership!

We look forward to your organization’s participation!


Shishir Agarwal Richard Lefebvre Markku Rouhiainen Kenneth Wood
Senior Director, EMEA CRM & HCM Partners Director, Partner Director, ECEMEA
Platform Products Program Director Enablement EMEA Partner Enablement

Monday Oct 20, 2014

Learn all about Oracle Coherence 12c when and where it suits you

Are you a Java Developer, Web Administrator or System Administrator who needs to develop the essential knowledge required to sucessfully create and administer Coherence in both stand alone and WebLogic Clusters and who needs to learn all the major subsystems of Coherence and how to configure, deploy and manage these areas? And all in your own time when it suits you?

Oracle University’s Oracle Coherence 12c: Administer and Troubleshoot Clusters course has just become available in a Training On Demand format. This course with a standard duration of 5 days is now available to you via streaming video and is accessible for 90 days.You can learn between billable projects and either at work or at home. During the 90 days you can schedule 6 consecutive days of labs.

You will learn to:

  • Describe Coherence and its core features
  • Identify the role of a Coherence Administrator
  • Install, script and configure Coherence
  • Understand caching and what a Coherence Administrator needs to know about caching
  • Configure and deploy the GoldenGate Hot Cache adapter
  • Identify and deploy Coherence applications and understand the differences between standalone Coherence and WebLogic hosted Coherence instances
  • Monitor Coherence and Coherence applications in standalone and WebLogic environments
  • Identify common Coherence problems and how they are triaged

This course can be ordered online. For more information and assistance simply contact your local Oracle University Service Desk.

Remember: Your OPN discount is added to the standard price shown on our web pages.

Thursday Oct 16, 2014

CX Partner Enablement Summit

CX Partner Enablement Summit
November 12-13, 2014 Brussels, Belgium

On November 12 & 13, our top CX Partners will descend upon Brussels for the opportunity to be part of an exclusive two-day summit.

The Summit is focused on helping you grow your businesses by building and expanding your Customer Experience (CX) practices across the entire Oracle CX portfolio.


Date & Location

Nov 12 - 13, 2014 
09:00 AM - 06:00 PM

Renaissance Hotel
Rue du Parnasse 19
Bruxelles, 1050 Belgium

Register Now

Small Sessions for BIG Results

Intimate, interactive and collaborative sessions. Be ready for a few "a-ha" moments.
Networking and sharing best practices

Who Should Attend?

Business Leaders
CX Practice Leaders


What You’ll Learn…

Day One – CX Solution Overview
We’ll get started with an intense day packed with a keynote presentation and a high-level overview from each of six Oracle CX pillars (Sales, Marketing, Social, Commerce, CPQ, and Service). Here’s your chance to expand your knowledge about what each of Oracle’s CX Solutions has to offer.

Day Two – Three Deep-Dive Tracks
This is an action plan day. No generic theory here: You are going to get specific tools to start and run an amazing CX practice. The three “deep-dive” tracks (Market & Sell, Implementation and Journey Mapping) will provide practical, how-to sessions designed to provide you with what you need to start and grow your CX practice the very next day. You will learn tactics, best practices, on-boarding procedures, and configuration guides that you can use in the real world.

Thursday Oct 09, 2014

Get Trained in R12.2 E-Business Suite



Oracle E-Business Suite Training will:

  • Help you assist your customers in managing the complexities of global business environments
  • Show you how to provide a single, global basis of information to align departments.
  • Enable you to achieve a reduction in costs and increase in performance for your customers

Oracle University is currently releasing courses for R12.2. The following are now available:


E-Business Suite Tools and Technology:

R12.2 Oracle Applications System Administrator Fundamentals (5 days)

R12.2 Implement Oracle Workflow (5 days)


E-Business Suite Financial Management:

R12.2 Oracle Subledger Accounting Fundamentals (2 days)

R12.2 Oracle Receivables Management Fundamentals (4 days)


E-Business Suite Supply Chain Management:

R12.2 Oracle Order Management Fundamentals (4 days)

R12.2 Oracle Inventory Management Fundamentals (5 days)


All courses can be booked online using the course description links above.


Remember: Your OPN discount is added to the standard price shown on our webpages.


All courses are available as
Classroom training and most of them also as a Live Virtual Class. Live Virtual Classes are scheduled for different time zones so that you can choose to combine project work with training and remain partially billable.


For scheduling requests, more information and assistance please contact your local
Oracle University Service Desk.


View further information about
Oracle E-Business Suite Learning Paths, Courses and associated Certifications.

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