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An Oracle blog about Openomics

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    July 6, 2015

HELP!! Solaris Technical Support for Developers

Guest Author


Help!",  the 1965 song by the Beatles (click on the album) that served as the title for both the 1965 film and its soundtrack album was reportedly written by John Lennon, and was a direct reflection of the Beatles' astronomical rise to success in the mid-1960's.

 "The whole Beatles thing was just beyond comprehension. I was subconsciously crying out for help",

stated John Lennon in a 1980 interview.

Help, I need somebody
Help, not just anybody
Help, you know I need someone, HELP!!

Well, we'd better not go too far down that path to 1965... 

but, DID YOU KNOW that our Solaris developers get free technical HELP under the Oracle PartnerNetwork (Gold level members and above) for any questions regarding development of their applications on Oracle Solaris 11!? 

Yes, great news.  But most importantly, to coin a line from our theme song, its not just ANY body who is providing that help. 

Lets be clear that this is NOT a call center in the middle east.  At Oracle we have a team of senior ISV Engineers who respond directly to these questions from our OPN partners.  These engineers are trained professionals who support our ISV's on a daily basis for technical validation and support of the their application on Oracle Solaris.  In other words, this is their job.  And in doing this, they are involved in all kinds of technical support topics with Solaris developers and are extremely knowledgeable in the intricacies of making sure that the ISV application runs BEST on Oracle Solaris. 

Here are just a couple examples of the types of support they are trained to provide:

  • Checking application compatibility with Oracle Solaris
  • Certifying application with Oracle Solaris
  • Optimizing application performance
  • Ensuring application stability & reliability
  • Determining the Oracle Solaris readiness of your application
  • Helping you install Oracle VM Templates for Oracle Solaris
  • Utilizing Dynamic Tracing Facility (DTrace) to understand better how your system is operating
  • Providing migration assistance to Oracle Solaris from Red Hat Linux, IBM AIX, HPUX and others
  • Helping you get access to Oracle Solaris systems in a secure cloud-based environment

Want to try it out?  Its as simple as sending one email to this alias:  ISVSupport_WW@oracle.com

As long as you are an OPN member (Gold level and above), we guarantee you no longer than a 48 hour turnaround.   Check it out right off our OPN page for Solaris Developers:

Solaris Adoption Technical Assistance

Lennon wrote the lyrics of the song to express his stress after the Beatles' quick rise to success.

"I was fat and depressed and I was crying out for 'Help," said Lennon.

No need for our Solaris Developers to get fat and depressed -- get HELP now -- and you'll see that Oracle's ISV Engineering team is definitely not "just ANY body"!

About the photograph:  I ran across the "Help" album in the very cool Downtown Local coffee shop in Pescadero, California and photographed it on my trusty iPhone.

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