Monday Jul 06, 2015

HELP!! Solaris Technical Support for Developers


Help!",  the 1965 song by the Beatles (click on the album) that served as the title for both the 1965 film and its soundtrack album was reportedly written by John Lennon, and was a direct reflection of the Beatles' astronomical rise to success in the mid-1960's.

 "The whole Beatles thing was just beyond comprehension. I was subconsciously crying out for help",

stated John Lennon in a 1980 interview.

Help, I need somebody
Help, not just anybody
Help, you know I need someone, HELP!!

Well, we'd better not go too far down that path to 1965... 

but, DID YOU KNOW that our Solaris developers get free technical HELP under the Oracle PartnerNetwork (Gold level members and above) for any questions regarding development of their applications on Oracle Solaris 11!? 

Yes, great news.  But most importantly, to coin a line from our theme song, its not just ANY body who is providing that help. 

Lets be clear that this is NOT a call center in the middle east.  At Oracle we have a team of senior ISV Engineers who respond directly to these questions from our OPN partners.  These engineers are trained professionals who support our ISV's on a daily basis for technical validation and support of the their application on Oracle Solaris.  In other words, this is their job.  And in doing this, they are involved in all kinds of technical support topics with Solaris developers and are extremely knowledgeable in the intricacies of making sure that the ISV application runs BEST on Oracle Solaris. 

Here are just a couple examples of the types of support they are trained to provide:

  • Checking application compatibility with Oracle Solaris
  • Certifying application with Oracle Solaris
  • Optimizing application performance
  • Ensuring application stability & reliability
  • Determining the Oracle Solaris readiness of your application
  • Helping you install Oracle VM Templates for Oracle Solaris
  • Utilizing Dynamic Tracing Facility (DTrace) to understand better how your system is operating
  • Providing migration assistance to Oracle Solaris from Red Hat Linux, IBM AIX, HPUX and others
  • Helping you get access to Oracle Solaris systems in a secure cloud-based environment

Want to try it out?  Its as simple as sending one email to this alias:  ISVSupport_WW@oracle.com

As long as you are an OPN member (Gold level and above), we guarantee you no longer than a 48 hour turnaround.   Check it out right off our OPN page for Solaris Developers:

Solaris Adoption Technical Assistance

Lennon wrote the lyrics of the song to express his stress after the Beatles' quick rise to success.

"I was fat and depressed and I was crying out for 'Help," said Lennon.

No need for our Solaris Developers to get fat and depressed -- get HELP now -- and you'll see that Oracle's ISV Engineering team is definitely not "just ANY body"!

About the photograph:  I ran across the "Help" album in the very cool Downtown Local coffee shop in Pescadero, California and photographed it on my trusty iPhone.

Monday Jun 01, 2015

3 Reasons To Test Drive our Cloud

Oracle’s Software in Silicon Cloud is available NOW, free of charge, to our customers and partners for a test drive.

This special offering provides our ISV partners and enterprise developers early access to the revolutionary Software in Silicon technology in the forthcoming Oracle SPARC M7 processor running Oracle Solaris 11, with a robust and secure cloud platform and ready-to-run virtual machine environments.

And we have 3 partners who have great things to say about using it TODAY!



JomaSoft is utilizing Oracle’s Software in Silicon Cloud to evaluate memory leak and code security of their cloud management platform, Virtual Data Center Control Framework (VDCF). “Leveraging the Software in Silicon Cloud literally saved Jomasoft weeks in comparison to our normal beta test cycle process in-house." —Marcel Hofstetter, CEO


Capitek is also leveraging this cloud offering to evaluate Oracle's latest Software in Silicon technology in the SPARC M7 processor.  “We were able to create our own customized application test and verification environment in just minutes, while eliminating the need to acquire and deploy our own server resources for similar tests." —Jerry Chen, Senior Manager, Telecom Software Product Department

AsiaInfo is testing their AsiaInfo Internet Short Message Gateway (AIISMG) solution on Oracle’s Software in Silicon Cloud to improve overall software reliability and security.  “The Software in Silicon Cloud is a very economic and efficient method for AsiaInfo to validate the upcoming hardware and software from Oracle on our AIISMG solution." —Fu Tingsheng, Director of Engineering

Learn how you can break the code to take advantage of this revolutionary new technology in software development.

Get an edge on your competition — Sign up NOW!



Wednesday Apr 22, 2015

Oracle Solaris Development Initiative - FREE Beer






ISV developers take note, this is even better than FREE beer!

The majority of Oracle’s top enterprise customers run their most mission-critical applications on Oracle Solaris today.  Solaris is the vehicle by which Oracle customers leverage the power of the SPARC microprocessor - - delivering world-record performance, maximum scalability, and continuous reliable service. 

There are 113 examples of this on the Oracle customer & partner success portal.  Take a look!

But the question ISV developers are asking is how they can gain access to Oracle Solaris for development purposes - - where they need access to multiple development systems with Solaris licenses for testing and validation work in a pre-production environment.  And they especially want access to the latest release of Oracle Solaris where they can exploit some of the new features, such as OpenStack functionality, building a simple and secure cloud, or being able to deliver unique innovation for Oracle database or middleware applications.  And as we all know developers, they want it for FREE -- as in FREE beer.

Ok, we get it, and the Oracle Solaris Development Initiative (SDI) provides just that — and more.
And yes — it is FREE to ISV developers who are Oracle PartnerNetwork (OPN) Members, as long as they are Gold members (or above).  Here is just a sampling of what you get:

- Development and demonstration licenses for Oracle Solaris, Oracle Solaris Cluster, and Oracle Solaris Studio
- Access to software patches, updates, new releases for Oracle Solaris products
- My Oracle Support (MOS) access for performance & feature enhancements, security patches, & bug fixes
- Access to all MOS self-help technical resources such as security alerts, product docs, & support services
- Developer support via email for technical questions around Oracle Solaris products, including Oracle technologies integrating with Solaris
- Access to a Solaris development cloud with preconfigured Oracle Solaris developer zones

- And more...

All for FREE -- are you kidding me?!

No.  Provided you are an OPN Gold member (or above), Oracle is quite serious about this.
And if you are not yet an OPN member — this program alone should be reason to join.

We may not be offering free beer [yet],
but the SDI program will move you further down the path to success for learning to run the most complete and proven enterprise-class operating system in the world.  For FREE.

Thursday Mar 26, 2015

OpenWorld 2015 Call for Papers Now Open

The Call for Papers is now open for the 2015 edition of Oracle OpenWorld, the world’s largest gathering of Oracle customers, developers, and partners, including the JavaOne conference. Share your expertise on all things Oracle with attendees eager to know what you know.

At ISV Engineering, we welcome joint work and paper submission with our ISV partners ––we enjoy seeing your software being showcased at Oracle's premier event. Learn here who from ISV Engineering and partners attended last year and what they presented. The Call for Papers closes on April 29th so submit your paper now!

Find more information on the process, timeline, and guidelines at the Oracle OpenWorld submission site.

Saturday Mar 07, 2015

Stopping Security Breaches with a Revolution in Chip Design

Perhaps the most significant value to customers of Oracle’s recently announced SPARC M7 chip  design is the enhanced security it provides.

You only have to browse the daily news headlines to understand just how important security is to Oracle’s enterprise customers today.  Names like Target, Home Depot, Wal-Mart, JP Morgan Chase, Apple and many more immediately come to mind.  Top-level executives are losing their jobs over this.   To quote a March 6, 2015 Fortune Magazine article on “5 Huge Cyber-security Breaches”,

“Hackers have been slipping through corporate computer defenses like they’re Swiss cheese.”

At the Hot Chips Conference in August of 2014 Oracle unveiled the next generation SPARC M7 processor,  a revolutionary change in its microprocessor design, highlighting an architecture advancement called “Software in Silicon.”   SPARC engineers collaborated with Oracle’s software engineers to hardwire specific software techniques directly onto the SPARC M7 chip.  And don’t think this happened over night -- this has been ongoing work between hardware and software teams for a good portion of the 5 years since Oracle purchased Sun Microsystems, along with the rights to the SPARC microprocessor.

In his keynote speech at Oracle OpenWorld 2014, Larry Ellison referred to the M7’s security feature as

the most important piece of engineering we’ve done in security in a very, very long time.” 

So back to the Swiss cheese --

One very important security innovation inherent in this new SPARC M7 microprocessor design is “application data integrity,” or ADI.  ADI makes sure that a memory area is accessed only for the purpose for which it was allocated.  Memory allocation issues are often the source of cyber-security breaches.  ADI can prevent any read or write of data beyond the breadth of the data.  And what is revolutionary is that it does it in hardware – actually in the silicon of the forthcoming SPARC M7 processor.

But that is just the tip of the iceberg.  ADI does a lot more to stop malicious attacks of valuable corporate data.  For example, stopping a security bug like Heartbleed, which is a severe memory handling vulnerability in the OpenSSL library.  Heartbleed can trick the server into sending more memory than a given user is authorized to access, with potential user names, passwords and security key information that should be protected.  When the ADI feature is enabled, it can protect against the Heartbleed bug by detecting an invalid memory access on the server.  Exactly how this works is clearly demonstrated in this short demo of this feature in action.  Check it out -- its pretty cool!

If you are a developer and you want to test this stuff out, Oracle has announced a new Software in Silicon Cloud where you can do that!  This cloud is a secure environment with ready-to-run virtual machine environments. In addition, it includes Oracle Solaris Studio 12.4, which provides a tool set that detects numerous types of memory corruption and can aid developers in quickly improving code reliability.  In fact, an upcoming Studio 12.4 update uses the Software in Silicon ADI feature to help the code analyzer work at near hardware speeds to allow developers to quickly find and fix memory errors with minimal overhead.  Check out Raj Prakash’s blog [Move Over Purify and Valgrind, There is a New Kid in Town], for some staggering numbers on how it compares to other memory access checkers.

Here are some further links to check out  --- note that we have a live webinar on this March 18th:


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How open innovation and technology adoption translates to business value, with stories from our developer support work at Oracle's ISV Engineering.

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