Well, what a year! 2020 has certainly been one to remember. Amongst all of the upheaval though have been so many heartwarming stories; Organizations have...
Well, what a year! 2020 has certainly been one to remember. Amongst all of the upheaval though have been so many heartwarming stories; Organizations have amazed us with their ability to implement Intelligent Advisor to rapidly respond to global crises. With the shift to online events, hundreds of Intelligent Advisor customers have been able to come together for our virtual Product Strategy events, and we are always awed at the wonderful solutions we see you building. We...
Well, what a year! 2020 has certainly been one to remember. Amongst all of the upheaval though have been so many heartwarming stories; Organizations have amazed us with their ability to implement...
Intelligent Advisor Release 20D (12.2.21) is now available for public cloud and private cloud (on-premise) customers. Be sure to also review the features added...
Intelligent Advisor Release 20D (12.2.21) is now available for public cloud and private cloud (on-premise) customers. Be sure to also review the features added to 20C since the initial GA release, in particular the ability to develop decision services in a browser. Service Cloud rebranded to B2C Service (Monthly update 2) All references to "Service Cloud" in Policy Modeling and Intelligent Advisor Hub have been replaced with "B2C Service". Chat API enhancements (Monthly...
Intelligent Advisor Release 20D (12.2.21) is now available for public cloud and private cloud (on-premise) customers. Be sure to also review the features added to 20C since the initial GA release, in...
Intelligent Advisor Release 20C (12.2.20) is now available for public cloud and private cloud (on-premise) customers. Develop decision services in a browser...
Intelligent Advisor Release 20C (12.2.20) is now available for public cloud and private cloud (on-premise) customers. Develop decision services in a browser (Monthly update 2) Using Intelligent Advisor Hub you can now create and deploy decision-making services in a web browser. This alleviates the need to install and manage a desktop development tool (Policy Modeling). Browser-based rule authoring centralizes the custom application logic and enables the decision-making rules...
Intelligent Advisor Release 20C (12.2.20) is now available for public cloud and private cloud (on-premise) customers. Develop decision services in a browser (Monthly update 2) Using...
Once again we are honored to see Oracle named a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center, and our very own Intelligent Advisor...
Once again we are honored to see Oracle named a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center, and our very own Intelligent Advisor named as a key strength and differentiator in Oracle's CX suite. Learn more
Once again we are honored to see Oracle named a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center, and our very own Intelligent Advisor named as a key strength and differentiator...
We are kicking off a virtual series of Product Strategy Events (f.k.a. Oracle Policy Automation Focus Group events) across the globe. Here are the dates and...
We are kicking off a virtual series of Product Strategy Events (f.k.a. Oracle Policy Automation Focus Group events) across the globe. Here are the dates and times: APAC 26th May 3pm – 5pm AEST (Sydney) EMEA 24th June 9am – 11am GMT (London) NA 10th November 2.30pm – 4.30pm CST (Central US) All sessions will be delivered via zoom web conference. For those of you who have not previously attended these events, they are designed to facilitate collaborative discussions with...
We are kicking off a virtual series of Product Strategy Events (f.k.a. Oracle Policy Automation Focus Group events) across the globe. Here are the dates and times: APAC 26th May 3pm – 5pm AEST...
As we continue to enhance and evolve Oracle Policy Automation, it is being renamed to better reflect its capabilities: personalized, agile, transparent advice...
As we continue to enhance and evolve Oracle Policy Automation, it is being renamed to better reflect its capabilities: personalized, agile, transparent advice and decision automation, throughout the customer journey. Our public facing materials and documentation are already starting to use the new brand name Intelligent Advisor, from Oracle Policy Automation (OPA). This transition will continue over coming months. Within the product itself, the rename will be rolled out...
As we continue to enhance and evolve Oracle Policy Automation, it is being renamed to better reflect its capabilities: personalized, agile, transparent advice and decision automation, throughout the...
We are kicking off our annual Oracle Policy Automation Focus Group events across the globe. Here are the dates and locations: EMEA 21 June London 24 June...
We are kicking off our annual Oracle Policy Automation Focus Group events across the globe. Here are the dates and locations: EMEA 21 June London 24 June Utrecht 27 June Paris APAC 18 June Singapore 24 July Canberra NA 9 September Denver 12 September Toronto 13 September Quebec City For those of you who have not previously attended these events, they are designed to facilitate collaborative discussions with the OPA Product Development, hear from other customers...
We are kicking off our annual Oracle Policy Automation Focus Group events across the globe. Here are the dates and locations: EMEA 21 June London 24 June Utrecht 27 June Paris APAC 18 June...
I was lucky enough to go to Modern CX for the first time and I got to hear from a number of OPA customers. Beachbody The first was Beachbody, who spoke about...
I was lucky enough to go to Modern CX for the first time and I got to hear from a number of OPA customers. Beachbody The first was Beachbody, who spoke about their self-service adoption which is being driven by OPA. They achieved 2x ROI in the first year. Check out this awesome slide -– they have improved by 27% since Jan 2018! (that’s after the cost of OPA is factored in!) Legal Aid Ontario Not only did we get to hear about all the great things that Beachbody are doing we...
I was lucky enough to go to Modern CX for the first time and I got to hear from a number of OPA customers. Beachbody The first was Beachbody, who spoke about their self-service adoption which...
Another year has passed and we have heard great customer stories at events around the globe. Dexcom, Beachbody and CNAF (Caisse nationale des allocations...
Another year has passed and we have heard great customer stories at events around the globe. Dexcom, Beachbody and CNAF (Caisse nationale des allocations familiales) showcased their amazing stories at Modern CX in Chicago. Dexcom are automating FDA compliance with OPA. This helps people monitor their blood sugar level in a new way that is saving lives. Beachbody is revolutionizing their business with OPA by enabling them to manage more effectively customer requests resulting...
Another year has passed and we have heard great customer stories at events around the globe. Dexcom, Beachbody and CNAF (Caisse nationale des allocations familiales) showcased their amazing stories at...
