Once again we are honored to see Oracle named a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center, and our very own Intelligent Advisor...
Once again we are honored to see Oracle named a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center, and our very own Intelligent Advisor named as a key strength and differentiator in Oracle's CX suite. Learn more
Once again we are honored to see Oracle named a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center, and our very own Intelligent Advisor named as a key strength and differentiator...
We are kicking off a virtual series of Product Strategy Events (f.k.a. Oracle Policy Automation Focus Group events) across the globe. Here are the dates and...
We are kicking off a virtual series of Product Strategy Events (f.k.a. Oracle Policy Automation Focus Group events) across the globe. Here are the dates and times: APAC 26th May 3pm – 5pm AEST (Sydney) EMEA 24th June 9am – 11am GMT (London) NA 3rd November 2.30pm – 4.30pm CST (Central US) All sessions will be delivered via zoom web conference. For those of you who have not previously attended these events, they are designed to facilitate collaborative discussions with...
We are kicking off a virtual series of Product Strategy Events (f.k.a. Oracle Policy Automation Focus Group events) across the globe. Here are the dates and times: APAC 26th May 3pm – 5pm AEST...
As we continue to enhance and evolve Oracle Policy Automation, it is being renamed to better reflect its capabilities: personalized, agile, transparent advice...
As we continue to enhance and evolve Oracle Policy Automation, it is being renamed to better reflect its capabilities: personalized, agile, transparent advice and decision automation, throughout the customer journey. Our public facing materials and documentation are already starting to use the new brand name Intelligent Advisor, from Oracle Policy Automation (OPA). This transition will continue over coming months. Within the product itself, the rename will be rolled out...
As we continue to enhance and evolve Oracle Policy Automation, it is being renamed to better reflect its capabilities: personalized, agile, transparent advice and decision automation, throughout the...
We are kicking off our annual Oracle Policy Automation Focus Group events across the globe. Here are the dates and locations: EMEA 21 June London 24 June...
We are kicking off our annual Oracle Policy Automation Focus Group events across the globe. Here are the dates and locations: EMEA 21 June London 24 June Utrecht 27 June Paris APAC 18 June Singapore 24 July Canberra NA 9 September Denver 12 September Toronto 13 September Quebec City For those of you who have not previously attended these events, they are designed to facilitate collaborative discussions with the OPA Product Development, hear from other customers...
We are kicking off our annual Oracle Policy Automation Focus Group events across the globe. Here are the dates and locations: EMEA 21 June London 24 June Utrecht 27 June Paris APAC 18 June...
I was lucky enough to go to Modern CX for the first time and I got to hear from a number of OPA customers. Beachbody The first was Beachbody, who spoke about...
I was lucky enough to go to Modern CX for the first time and I got to hear from a number of OPA customers. Beachbody The first was Beachbody, who spoke about their self-service adoption which is being driven by OPA. They achieved 2x ROI in the first year. Check out this awesome slide -– they have improved by 27% since Jan 2018! (that’s after the cost of OPA is factored in!) Legal Aid Ontario Not only did we get to hear about all the great things that Beachbody are doing we...
I was lucky enough to go to Modern CX for the first time and I got to hear from a number of OPA customers. Beachbody The first was Beachbody, who spoke about their self-service adoption which...
Another year has passed and we have heard great customer stories at events around the globe. Dexcom, Beachbody and CNAF (Caisse nationale des allocations...
Another year has passed and we have heard great customer stories at events around the globe. Dexcom, Beachbody and CNAF (Caisse nationale des allocations familiales) showcased their amazing stories at Modern CX in Chicago. Dexcom are automating FDA compliance with OPA. This helps people monitor their blood sugar level in a new way that is saving lives. Beachbody is revolutionizing their business with OPA by enabling them to manage more effectively customer requests resulting...
Another year has passed and we have heard great customer stories at events around the globe. Dexcom, Beachbody and CNAF (Caisse nationale des allocations familiales) showcased their amazing stories at...
The new Oracle Policy Automation (OPA) Learning Subscription is built on the latest Oracle University’s Product Learning Subscriptions platform. Solidify New...
The new Oracle Policy Automation (OPA) Learning Subscription is built on the latest Oracle University’s Product Learning Subscriptions platform. Solidify New Skills through Hands-On Labs Users benefit from Oracle Policy Automation tutorials and hands-on labs included within this learning subscription. These tutorials and labs help you recognize the key concepts and terminology for Policy Automation projects. Walk away with the ability to: Explain the capabilities and benefits...
The new Oracle Policy Automation (OPA) Learning Subscription is built on the latest Oracle University’s Product Learning Subscriptions platform. Solidify New Skills through Hands-On Labs Users benefit...
With Oracle OpenWorld 2018 just around the corner we thought we would let you know which sessions to check out for OPA. Both of these sessions are showcasing...
With Oracle OpenWorld 2018 just around the corner we thought we would let you know which sessions to check out for OPA. Both of these sessions are showcasing key OPA customers who are doing incredible things! Oracle Policy Automation: Changing the Sales and Services Landscape [CAS2349] With the ever-evolving technology and business landscape, Westpac needed to deliver a seamless, cross-channel, consistent customer experience. Westpac faced challenges such as constantly...
With Oracle OpenWorld 2018 just around the corner we thought we would let you know which sessions to check out for OPA. Both of these sessions are showcasing key OPA customers who are doing incredible...
with Harriet Franklin, Senior Principal Product Manager, OPA For those able to attend Modern Customer Experience in Chicago (April 10 -12th), we have a...
with Harriet Franklin, Senior Principal Product Manager, OPA For those able to attend Modern Customer Experience in Chicago (April 10 -12th), we have a fantastic line-up of sessions that will highlight customers using Oracle Policy Automation (OPA) to reimagine customer, citizen and agent experiences. Learn from customers in all industries as they share their success and talk about how they made self-service improvements, provided personalized service and answered all the...
with Harriet Franklin, Senior Principal Product Manager, OPA For those able to attend Modern Customer Experience in Chicago (April 10 -12th), we have a fantastic line-up of sessions that will...
