Once again we are honored to see Oracle named a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center, and our very own Intelligent Advisor named as a key strength and differentiator in Oracle's CX suite.
I am often asked whether Intelligent Advisor can be used for
simple or 'dumb data' collection and my response is usually to
ask "why would...
Phil Whitwell: thanks
very much to Pieter for putting together this excellent -
trail-blazing introduction into how to use the Generic...
Intelligent Advisor Release 20C (12.2.20) is now available for
public cloud and private cloud (on-premise) customers.