Once again we are honored to see Oracle named a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center, and our very own Intelligent Advisor named as a key strength and differentiator in Oracle's CX suite.
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Well, what a year! 2020 has certainly been one to remember. Amongst all of the upheaval though have been so many heartwarming stories; Organi...
Intelligent Advisor Release 20D (12.2.21) is now available for public cloud and private cloud (on-premise) customers. Be sure to also review...
This example demonstrates how to implement an interview extension that uses a map as an input type to provide an address location. This is...