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OPA @ #OOW18

With Oracle OpenWorld 2018 just around the corner we thought we would let you know which sessions to check out for OPA. Both of these sessions are showcasing...

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OPA Modeling

A simple cheat to create multi-level value lists

I’ve done quite a few demos where ease of data entry was paramount and I’ve made extensive use of the cascading value lists.  I have grown tired of writing the...

OPA Releases

GA Release for OPA 18B (12.2.11)

The Oracle Policy Automation (OPA) team is pleased to announce that OPA Release 18B (12.2.11) is now available for both public and private cloud customers....

OPA Technical

Much ado about testing OPA interviews

OPA interviews are designed to be: Easy to develop, and Easy to maintain OPA includes built-in automated testing capabilities for ensuring your rules deliver...

OPA General

Has AI made OPA obsolete? Nope!

Artificial Intelligence is everywhere these days. Many Oracle customers are exploring AI, and some of them ask me “If I have AI do I still need Oracle Policy...

OPA General

How do you codify “gut feel”?

This question was asked of me last week by Dan, one of our Account Directors. Dan is a guy who knows Oracle Policy Automation well, he’s seen how OPA allows you...

OPA News and Announcements

Reimagining what’s possible with Service

with Harriet Franklin, Senior Principal Product Manager, OPA   For those able to attend Modern Customer Experience in Chicago (April 10 -12th), we have a...

OPA News and Announcements

SAVE THE DATE | 2018 Policy Automation Focus Group Events

We are kicking off our annual Oracle Policy Automation Focus Group events across the globe.   Here are the dates and locations: EMEA 21st June London 25th  June...

OPA Modeling

Tips and Tips 4: Creating meaningful documents

This month I thought I’d focus on one of the unsung heroes of Policy Automation: Forms. Oracle Policy Automation includes a limited use licence for Oracle BI...

OPA News and Announcements

New name, new location for an even better Customer Experience conference

If you have ever been to Modern Service Experience in Las Vegas you know what a great event it is. Bringing thought leadership, innovative technology and...

OPA General

When is an online banking calculator not an online banking calculator?

Answer: When it poaches your customers.    I needed to know a fairly simple thing last week – if I want to borrow a little more money, or extend my existing...

OPA Releases

GA release of OPA 18A (12.2.10)

The Oracle Policy Automation (OPA) team is pleased to announce that OPA Release 18A (12.2.10) is now available for both public and private cloud customers. This...

OPA Technical

OPA ICS Adapter - Early Access

In this article we will demonstrate an early release of the Oracle Policy Automation adapter for Oracle's Integration Cloud Service, using it to integrate...

OPA News and Announcements

My New Year’s Resolution

Well it’s the start of a new year and I know many people are setting their goals for 2018. If your plan for the year ahead feels more professionally focused...

OPA Technical

Integrating Mobile Assessments and Incidents in Oracle Service Cloud

The information below was kindly donated by Scott Heidenreich to help with automating the creation of MobileAssessment records. See Previous Article on how to...

OPA Technical

OPA Mobile SDK - Get Started, add a Scheme URL to your App

This article will walk you through how to get set up a development environment to allow you to build a custom mobile app based on the OPA Mobile SDK. Then we...

OPA General

Customer Highlights 2017

What a great year it’s been for so many OPA customers, and a real pleasure for us to hear firsthand the fantastic results you are achieving with Policy...

OPA Modeling

Tips and Tricks 3: Using the Rule Assistant

Hi folks This month I thought I’d share with you some pro tips for using the rule assistant in MS Word. I know some people like to manually type their rules,...

OPA Releases

GA release of OPA 17D

The Oracle Policy Automation (OPA) team is pleased to announce that OPA Release 17D (12.2.9) is now available for both public and private cloud customers. As...

OPA News and Announcements

Now Available: OPA Sales Training for Partners

Stay up to date with the latest sales training available for Oracle Policy Automation. Sales and PreSales consultants will learn the latest on market trends,...

OPA News and Announcements

When Product Management and Users meet

Did you know that 99% of best new features start out as ideas from users? I might be stretching the truth a little but every year we hold a number of Focus...

OPA Modeling

Tips and Tricks 2: Working with Policy Modeling Projects

Hi again folks This month I thought I’d share with you some tips and tricks for working with Oracle Policy Modeling projects. Opening is easy We all know you...

OPA Technical

Adding external authorization for OPA Interviews

How to use external authentication for Oracle Policy Automation? Oracle Policy Automation (OPA) Private Cloud Edition has supported external authentication...

OPA Releases

OPA Mobile and Service Cloud Synch OOTB

The release of August 2017 OPA introduced out-of-the-box integration between Oracle Policy Modeling's Mobile application (iOS and Android, available from...

OPA Releases

GA release of OPA August 2017

The Oracle Policy Automation team is pleased to announce that OPA August 2017 (12.2.8) is now available for both public and private cloud customers. Amongst the...

OPA General

Faster Assessments at Lower Cost

Oracle Policy Automation is well known for providing interactive decision-making interviews. But frequently customers want to automate decisions as part of...

OPA General

Customers Proudly Showcase Their OPA Successes, June 2017

The OPA product management team held their first OPA Focus Group event in EMEA this year in Oracle’s central London offices. The event was extremely well...

OPA Modeling

Tips and Tricks 1: Getting started in OPA v12

Hi everyone I’ve been talking to some folks who are keen to move from the v10 on-premise version of OPA to v12 (cloud or on-premise) and asking for a few hints...

OPA Technical

Combining Siebel IP 2016 and native OPA 12.x Interviews + Answer Service

Whitepaper on combining Siebel IP 2016 and native OPA 12.x Interviews Resources ZIP file to support Whitepaper   Purpose The attached whitepaper is a guide for...

OPA General

Oracle Policy Automation - Services Newsletter - Summer 2016

David Heagren | OPA Rules Consultant (Europe) Welcome to the Oracle Consulting Summer Newsletter (2016) Please click on the newsletter preview image below to...

OPA General

One simple tip for mobile decision making: CARE

(This blog originally appeared in the Oracle Service Cloud Product Newsletter: March 2016) Meet Saffron, she’s a safety inspector with a large manufacturing...

OPA General

OPA - Services Newsletter - Spring 2016

Welcome to the Oracle Consulting Spring Newsletter (2016) Please click on the preview below to download a pdf (full) version: In this issue: Latest OPA release...

OPA General

Oracle Policy Automation - Services Newsletter - Winter 2015

Welcome to the Oracle Consulting Winter Newsletter (2015) Please click on the preview below to download a pdf (full) version: In this issue: Go Live! Prince’s...

OPA General

OPA Enablement Programme Update

Rob Bradford | OPA Rules Consultant (Europe) OPA version 12 has been with us for a few months now, and our products team are continuing to work hard on adding...

OPA General

OPA for HR Self Service - White Paper

Ulrich Scheuber | OPA Solution Specialist & Matthew Bickham | OPA Consulting Practice Manager   HR policies built using Oracle Policy Automation increases and...

OPA General

OPA UK Cross Government Group

Matthew Bickham | OPA Implementation Manager (Europe) The Oracle Policy Automation (OPA) UK Cross Government Group is celebrating its 3rd birthday this May and...

OPA Modeling

Upgrading to Oracle Policy Modeling Version 12

Max Hill | OPA Rules Consultant (Europe) Version 12 of Oracle Policy Automation is now upon us and our customers are asking us about upgrading their existing...

OPA General

Oracle Policy Automation - Services Newsletter - Winter 2014

Welcome to the Oracle Consulting Services Winter newsletter (2014/15). Please click on the preview below to download a pdf (full) version: In this issue:...

OPA Modeling

Rule loops in OPA rules

As any experienced rule author will know, OPA automatically runs through a series of logic checks each time a policy model is built. One of these checks is for...

OPA Modeling

Allowing Discretion in OPA Rules

The purpose of a policy model is to make decisions on your behalf, often applying complex sets of rules. A lot of work goes into automating the decision making...

OPA Technical

Ten Minute Tutorial: XDS Logger Plugin for Determinations Server (JDeveloper)

Andrew Higginbottom | Policy Automation Technical Zealot Welcome to another TMT. This time we will create a plugin for Oracle Determinations Server to log...

OPA General

Building an Oracle Policy Automation Center of Excellence

Introduction We all know Oracle Policy Automation (OPA) enables business experts to be able to create sophisticated rulebase applications directly without the...

OPA Technical

Ten Minute Tutorial: Web Determinations Plugin (Java in Eclipse)

Andrew Higginbottom | Policy Automation Technical Zealot Welcome to this TMT, today I will show you how to create a Web Determinations plugin. Plugins provide a...

OPA General

Can OPA be used to improve draft legislation?

Last week I had the pleasure of presenting at the UK Cross Government Business Rules Group meeting on whether technology generally, and Oracle Policy Automation...

OPA Modeling

Using a Soft Enter to Make Calculation Rules More Readable

As calculation rules get longer they become more difficult to read. Consider the two example rules below. The rule below is short, has few inputs, and thus is...

OPA General

Oracle Policy Automation Personalizes the Customer Experience

Earlier this year, Oracle announced that Oracle Policy Automation is now available as a Cloud Service. This was an important announcement—partly because it...

OPA News and Announcements

Welcome to the Oracle Policy Automation Blog

Welcome to the OPA blog where we aim to give you a range of perspectives on everything OPA. If you have any topics you would like to see addressed, please leave...

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