Get Your Enterprise Working With Oracle On Track Communication 1.0
By joshlannin on Mar 15, 2011
The On Track Development team is very pleased to announce that today On Track is available for our customers to download and evaluate. To learn more about what On Track does start with our whitepaper and datasheet. If you are a developer, take a look at our documentation and samples posted to our OTN page.
For this first blog post, I’ll be speaking to several notable points about our product.
Graceful Escalation via Conversations: On Track addresses the “Collaboration Problem” through a single guiding principle – graceful escalation – within the construct of a Conversation. In On Track, collaboration is based on a context (called a “Conversation”) that gracefully escalates in form, structure, and content, as dictated by the particular needs of a given collaboration. Within that context, On Track provides a rich set of tools to choose from. These tools provide for communication, coordination, content management, organization, decision making, and analysis -- all essential aspects of collaboration, but not all of them are essential all of the time. Every collaborative interaction will evolve differently. Some will evolve to represent work spreading over the course of years and involving a large, distributed team, while others may involve few people and not evolve at all. Regardless, all collaborative contexts are built from the same parts, utilize the same concepts, and start the same way. The principle of graceful escalation is that you only use the tools and structure you need; so you only incur the complexity you need.
Purposeful Collaboration: Through application integration, On Track Conversations bring enterprise application users the communication and collaboration capabilities required to complete business process. By association with specific processes or business objects conversations extend the possible interactions and broaden participation to internal or external non-application users and provide a sophisticated interaction experience, all the while enhancing the data set within the owning application. Purposeful collaboration not only needs to happen in the context of applications, it must support a full range of real-time and long-running interactions to provide the greatest value.
Multi Client, Multi Modal: This On Track 1.0 product release includes the same day availability of multiple clients, including iPhone and iPad applications which are now available on the Apple Store, a fully capable and accessible Outlook Add-In, along with our browser web client. With each client we have sought to leverage the strengths of each unique device- our iPhone client supports picture and voice posts, the iPad is optimized for meeting room situations and document viewing, and our Outlook add-in allows you to take emails in context and bring them into On Track. In addition to supporting a diverse array of clients, On Track provides a unified multi modal experience support starting with basic messages moving through to integrated documents with live annotations, snapshots, application sharing, and voice.
Next Generation Web Architecture: We believe On Track will help move the bar higher for what users can expect from all web applications, most notably ones that involve real-time activity. On Track is built from the ground up with an innovative, real-time architecture that leverages the extensive push capabilities of our server. Whether you are receiving a new message, viewing where crowds of people are collaborating, or doing live annotation on a document with a set of people, that information comes to you immediately without refreshes or moving back and forth between pages. We’ve leveraged this core architecture across the product experience and raised the user experience bar for this type of application. As well these capabilities are based on open standards and protocols, and are fully extensible by anyone- enabling sophisticated integrations to be created with a wide variety of both legacy and next-generation applications.
Agile Product Development: As a product team we operate using continuous feedback and modified agile development methodologies. We have thousands of active internal Oracle users who have helped pilot our product for critical business functions, and the On Track product development team uses our product as our primary vehicle for all our collaboration. Additionally we been working with early access customers who are adopting our technology and providing us valuable feedback - which our process has rapidly realized in improvements to our software. On Track agility extends to our server as well, which is built to scale, and is very simple to install and configure.