Wednesday Apr 02, 2014

Cloud Odyssey in London

The Cloud Odyssey event happened in London recently. Here is the Storify from the event. Enjoy!

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Tuesday Apr 01, 2014

Managing Pluggable Database as a Service: Questions and Answers

Since the launch of Oracle Enterprise Manager 12c Release 3, we have received tons of questions around managing Oracle Multitenant, an Oracle Database 12c Enterprise Edition option, and pluggable databases (PDBs)—more specifically; questions about pluggable database as a service (PDBaaS). In this blog, we provide answers to some of the common questions from people.

Question: What qualifies a database to be pluggable?
Answer: A pluggable database must be a current Oracle Database 12c database, configured for multitenant through a new enterprise edition option called Oracle Multitenant. It delivers a new architecture that allows a multitenant container database (CDB) to hold many pluggable databases (PDBs). An Oracle Database in the old architecture (a “non-CDB”) may be upgraded to the multitenant architecture via a simple process known as “adopting the non-CDB as a PDB”. A PDB is a self-contained, fully functional Oracle Database, and includes its own system, sysaux and user tablespaces. You can learn more about Oracle Multitenant and pluggable database in this whitepaper.

Can the pluggable databases be plugged and unplugged across multiple platforms such as Solaris, AIX, and Linux?
The pluggable database must be endian compatible. Cross endian operations require OGG, Data pump or restore from backup.

In terms of database consolidation, what are the differences between using VMs, dedicated schemas and pluggable databases?
To describe the advantages of using pluggable database vs. other consolidation methods, it can be best illustrated in a simply comparison table.

Comparison of Database as a Service Consolidation Models

Pluggable database combines the best of all the other models and offers excellent consolidation, isolation, manageability and is suitable for any application that is certified to run on Oracle Database 12c. With the other models, we see certain shortcomings. For example, server virtualization offers good isolation but creates compliance and administrative headaches. Schema based consolidation offers ease of management and patching, but limited isolation.

How do you track configuration drift with a pluggable database? I certainly understand drift in the container database, but in what ways would a pluggable database drift from its standard baseline?
This pertains to Configuration Drift Tracking via Oracle Enterprise Manager 12c. One can compare any two Enterprise Manager targets or a complete system such as an Oracle Exadata Database Machine. When you compare at the PDB level, they can differ in the tablespace names, the storage settings of tablespace with same name, or users, etc. Using Oracle Enterprise Manager to track drift, it is particularly useful in comparing difference in your development, testing, and production environments. It is even useful for comparing your standby systems to set standards for compliance requirements.

What is a zone? Is it physical? Regional?
The Oracle Enterprise Manager 12c Cloud resource model involves pooling the same target types where it’s combining similar hosts, databases, hardware or other similar resources in to a zone. Zones can therefore be defined by the boundary of the Cloud and exposed through Oracle Enterprise Manager 12c’s self-service portal. In terms of the pluggable database as a service model, you can create Oracle Multitenant container databases and group them to form a database pool that users can then draw from. When the self-service user provisions a pluggable database, they need to simply specify the Zone where they want to deploy. Internally, Oracle Enterprise Manager uses load or configuration driven algorithms to place the PDB in the right CDB.

What will be the DBA and SYSADMIN role in the pluggable DBaaS environment?
With pluggable databases you have common users and local users as well as common roles and associated privileges and local roles and associated privileges. You can isolate user/role/privilege to the PDB by defining only local user/role/privilege. To leverage the manage many as one, you would define common user/role/privilege to act on all PDBs or a subset of PDBs where the common user has create session privileges within the PDB. You would define DBA roles and SYSADMIN roles based on common and/or local user roles.

What if you need custom configurations on a pluggable database? Once the database is deployed via self-service how do you make changes?
Some parameters are modifiable at the PDB level. You would check v$parameter ISPDB_MODIFIABLE value to determine what can be changed. Some customization can be done at the CDB level; however, they would affect all PDBs for that CDB. Oracle Enterprise Manager’s self-service provides a TNS Connect string to connect to the PDB with the right privilege and execute “ALTER SYSTEM” for the parameters that are permissible to change.

If I'm an application developer and I request a database with a certain pre-defined service level, what level of permissions should I expect with that database? Am I getting DBA or SYSDBA privileges with that request?
It depends on what was negotiated as part of the service definition and associated user/role/privileges defined for that service.

Are the pluggable database as a service capabilities for Oracle Database 12c included in Oracle Enterprise Manager 12c? Do we need a plug-in? Do we need to license Oracle Enterprise Manager 12c Database Management Packs?
You need the Oracle Enterprise Manager 12c database and cloud plug-ins. License-wise; the self-service provisioning from Oracle Enterprise Manager is licensed as part of Cloud Management Pack for Database. The Oracle Multitenant option must be licensed if two or more PDBs are plugged into a single CDB.
Watch this short demo called “Using Pluggable Database as a Service (PDBaaS) Self-Service Portal” for a better understanding of deploying PDBaaS using Oracle Enterprise Manager 12c.

Which Oracle Enterprise Manager 12c Management Packs are required to be able to provide DBaaS?
You need the Oracle Enterprise Manager 12c Cloud Management Pack for Database and Oracle Enterprise Manager 12c Lifecycle Management Pack for Database to do database as a service. Both of which must be licensed.

If you have shared memory and background processes in the container database, how do you allocate server resources to a particular pluggable database? Can you assign specific amount of CPU cycles, RAM and IOPS for a given pluggable database?
SQL execution is scoped to the PDB as identified by the con_id created during session create. In Oracle Database 12c, Resource Manager (RM) has been extended to include support for Oracle Multitenant. Policies may be defined at the PDB level in terms of the simple-yet-powerful concepts of “caps” and “shares” to determine the allocation of resources between PDBs. In this way, resource manager can control allocation of CPU, sessions and parallel execution servers. Additionally, on Oracle Exadata, Resource Manager can also manage IO and network. Memory management currently is implicitly managed through SGA LRU algorithms and CPU share management.

What is the largest number of pluggable databases you can deploy on Oracle Exadata?
Currently the PDB limit per CDB is 252 PDBs. In Oracle Real Application Clusters environments such as Oracle Exadata, the density of PDB consolidation greatly increases as you may have multiple CDBs per physical server and 252 PDBs per CDB. The maximum limit would be bound by compute resource constraints/limits. And as mentioned in the question on Zone, Oracle Enterprise Manager gives an ability to combine multiple CDBs into a Pool and handle transparent placement. The Oracle Enterprise Manager self-service user therefore won’t be exposed to the underlying limit.

Can I use pluggable database as a service if the target database is 9i or 10g?
You would need to migrate the Oracle Database 9i, 10g and 11g databases to Oracle Database 12c non-CDB and convert them into pluggable databases. The architectural changes within Oracle Database 12c are not backward compatible.

Can Active Data Guard be configured for selective pluggable databases from a container database? I do not want all pluggable databases to have a standby.
In the current release, Oracle Active Data Guard operates at the container level, however, PDB annotations are tagged in the redo stream, so PDB operations on the primary are reflected on the standby.

Does RMAN support pluggable databases?
Scheduled backups are at the CDB layer and include all PDBs. Ad-hoc backups can be executed on individual PDBs. Individual PDBs can be restored from backup.

For complete details of managing pluggable database as a service, be sure to watch this webcast: Delivering Pluggable Database as a Service

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Monday Mar 31, 2014

Munhowen to Reduce Maintenance Costs and TCO by More Than 50 Percent

Munhowen, a leading Luxembourg beverage distributor, decided to replace its existing IT environment. By selecting Oracle technology, including Oracle Real Application Clusters, Oracle Enterprise Manager, Oracle Linux and Oracle ZFS Storage Appliances, the company was able to enhance system performance and reduce maintenance costs associated with sustaining an optimal hardware environment.

Jean-Pierre Rasquin, CIO, Munhowen, explains: “Implementing Oracle Real Application Clusters, Oracle Enterprise Manager, and Oracle ZFS Storage Appliance helped us to significantly increase our IT environment’s availability, scalability, and manageability—providing superior support, tailored to our business needs, while helping us to reduce maintenance costs.” Read the press release.

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Friday Mar 28, 2014

Oracle Database 2 Day + Performance Tuning Guide

Great Resource for Learning Oracle Database 12c and Oracle Enterprise Manager 12c

The guide includes coverage of Oracle Diagnostics Pack and Oracle Tuning Pack features such as Automatic Database Diagnostic Monitor (ADDM), Active Session History (ASH) Analytics, SQL Tuning Advisor, Real-time SQL Monitoring and more. Download the PDF or HTML verision.

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Thursday Mar 27, 2014

Cisco Improves Service Quality with Self-Managing Automation

Learn how Cisco improves its database application service delivery using Oracle Enterprise Manager.

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Wednesday Mar 26, 2014

Infographic: Database Manageability—Getting Ahead of the Curve

As a DBA, getting ahead of the demands of the job are challenging enough, day in and day out. A recent IOUG survey on database management sheds new light on some of the top challenges facing administrators. Here's an infographic breakdown on what you need to know.

Download the IOUG Survey.

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Tuesday Mar 25, 2014

Demo: Setting Up a Database Cloud Self Service Portal for Data Cloning Using Snap Clone

This demo shows how to setup a database cloud self service portal for data cloning using Snap Clone in Oracle Enterprise Manager 12c.

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Friday Feb 14, 2014

WEBCAST: Accelerate Database Testing for Improved Agility

Accelerate Database Testing for Improved Agility and Cost Savings

Wednesday, February 26, 2014
10:00 AM PST | 1:00 PM EST

Join us in a webcast to learn how Oracle Real Application Testing—an Oracle Database 12c, Enterprise Edition option and Oracle Enterprise Manager 12c—work together to provide an easy-to-use solution for making changes to your mission-critical database. Learn from Oracle experts about the new Oracle Real Application Testing capability, SQL Performance Analyzer (SPA) Quick Check. It lets DBAs run quick validations on production databases for any system change.

Discover how SPA Quick Check helps to:

  • Safely test and deploy system changes using real workloads
  • Test consolidation scenarios for better resource management
  • Improve the quality of service for business agility and uptime
  • Reduce administrative effort and risks for database changes

Register now.

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Friday Feb 07, 2014

VIDEO: Nationwide Deploys Database Applications 600% Faster

Watch the latest Nationwide video to see how they saved administrative time and effort using Oracle Enterprise Manager.

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Thursday Jan 30, 2014

Oracle Enterprise Manager Helps Manage Systems for Gaia Mission

The Italian National Institute of Astrophysics (INAF) has selected Oracle to store, analyze and manage scientific data generated from the European Space Agency's Gaia mission. The mission sets out to provide in-depth 3-D mapping of the Milky Way galaxy over the course of the next 5 years. An estimated 1 petabyte of astronomical data (equivalent to 1 million gigabytes) will be collected and stored in Oracle Database with Oracle Enterprise Manager entrusted to manage the system.

The goal of the Gaia mission will give researchers a better understanding into how the Milky Way was formed and how it has evolved over time. According to Roberto Morbidelli, Scientific Operation Manager at INAF, "Our activity within the Gaia mission will provide a huge volume of information, a very precious heritage of astronomical data that will have to be stored for the whole 21st century and beyond. Oracle has demonstrated in other research contexts that it would be the ideal technological partner to manage scientific projects of this kind of size. Thus we are sure that it will be a successful choice for INAF too. Oracle has been selected for its technology’s reliability, scalability, availability and the appropriate technological evolution planned in the next years; also key was the competence showed by Oracle experts in the development of features useful to our research.”

Oracle Enterprise Manager will be deployed to help manage the multiple Oracle Database instances and Oracle Real Application Clusters. Oracle Enterprise Manager will be used to ensure reliable access to Gaia mission data, allowing for numerous third-party applications and systems that control and verify the correct functioning of satellites and astronomical instruments.

“We are proud to offer our technology to the Gaia mission, an international research project that is of both major importance and high ambition,” said Xavier Verhaeghe, Vice President, Technology & Big Data Oracle EMEA. “INAF’s choice is another confirmation of Oracle’s ability to easily manage the extreme challenges involved in processing petabytes of Big Data."

Follow the Gaia Mission on Facebook.
Read the press release.

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Thursday Nov 28, 2013

Database Cloning in Minutes using Oracle Enterprise Manager 12c Snap Clone

Date: Tuesday, December 3 , 2013
Time: 7:00 a.m. PST | 10:00 p.m. EST

Oracle Enterprise Manager 12c Snap Clone allows administrators to create fully functional copies of databases using the copy-on-write capabilities of the underlying storage layer. Users can request databases from Oracle Enterprise Manager 12c's self-service portal and have them provisioned within minutes instead of hours while keeping storage needs to a minimum. Part of Oracle Enterprise Manager 12c Cloud Management Pack for Oracle Databases, Snap Clone can fundamentally improve the efficiency and agility of administrators and QA engineers while saving storage costs and other capital expenses.

Join us for this webcast to learn how Oracle Enterprise Manager 12c Snap Clone can help:

  • Leverage storage copy-on-write technologies for fast provisioning
  • Integrate cloning with other Oracle Enterprise Manager 12c Lifecycle Management features, such as data masking and sub-setting
  • “Time travel” across multiple database snapshots to restore and access past data
  • Reduced administrative overhead from integrated lifecycle management

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Wednesday Nov 13, 2013

Webcast: Delivering Pluggable Database as a Service

Date: Thursday, November 21, 2013
Time: 10:00 a.m. PST | 1:00 p.m. EST

Save Time and Costs, Reduce Complexity

Database as a service (DBaaS) offers a variety of benefits to help companies improve operations and move faster to the cloud. Using Oracle Multitenant—a new option for Oracle Database 12c featuring pluggable databases—and Oracle Enterprise Manager 12c, companies can make the most of those benefits.

Join us for the webcast and learn how Oracle technology can help:

  • Accelerate provisioning of database clouds through self-service
  • Facilitate consolidation with unique automation capabilities
  • Lower IT costs by managing many databases as one

Register Now!

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Monday Nov 04, 2013

Announcing: Oracle Enterprise Manager 12c Delivers Advanced Self-Service Automation for Oracle Database 12c Multitenant

New Self-Service Driven Provisioning of Pluggable Databases

Today Oracle announced new capabilities that support managing the full lifecycle of pluggable database as a service in Oracle Enterprise Manager 12c Release 3 ( This latest release builds on the existing capabilities to provide advanced automation for deploying database as a service using Oracle Database 12c Multitenant option. It takes it one step further by offering pluggable database as a service through Oracle Enterprise Manager 12c self-service portal providing customers with fast provisioning of database cloud services with minimal time and effort.

This is a significant addition to Oracle Enterprise Manager 12c’s existing portfolio of cloud services that includes infrastructure as a service, database as a service, testing as a service, and Java platform as a service. The solution provides a self-service mechanism to provision pluggable databases allowing users to request and access database(s) on-demand. The self-service operations are also enabled through REST APIs allowing customers to integrate with third-party automation systems or their custom enterprise portals.


  • Self-service provisioning allows rapid access to pluggable database as a service for hosting or certifying applications on Oracle Database 12c
  • Self-service driven migration to pluggable database as a service in order to migrate a pre-Oracle Database 12c database to a pluggable database as a service model and test the consolidation strategy
  • Single service catalog for all approved pluggable database as a service configurations which helps customers achieve standardization while catering to all applications and users in the enterprise
  • Resource guarantee via database resource manager (and IORM on Oracle Exadata) that enables deployment of mixed workloads in a shared environment
  • Quota, role based access, and policy based management that enforces governance and reduces administrative overhead
  • Chargeback or showback which improves metering and accountability for services consumed by each pluggable database
  • Comprehensive REST APIs that support integration with ticketing or change management systems, and or with other self-service portals
  • Minimal administrative and maintenance overhead through self-managing automation that allows for intelligent placement of pluggable databases

To understand how pluggable database as a service works, watch this quick demo:

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Wednesday Aug 21, 2013

WEBCAST: Managing Oracle Database 12c

Thursday August 22
10:00 a.m. PST / 1:00 p.m. EST

Discover Oracle’s Next-Generation Database Management Solution

Don’t miss this opportunity to learn first-hand how Oracle Database 12c and Oracle Enterprise Manager 12c bring together the next evolution in self-manageability—so you can plug into the Cloud faster using the power of Oracle Database 12c.

Join us for this live webcast to discover new groundbreaking management capabilities for:

  • Real-time performance diagnostics and application tuning
  • Embedded database self-manageability
  • Managing many pluggable databases as one
  • Delivering reliable database cloud services

Only Oracle Enterprise Manager 12c offers customers maximum performance, enhanced automation, and total control for Oracle Database 12c.

Register Now!

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Wednesday Aug 07, 2013

VIDEO: Managing Oracle Database 12c

Learn about all the new manageability capabilities in Oracle Database 12c. Watch the video.

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Friday Aug 02, 2013

Managing Oracle Database 12c

Oracle recently announced new management capabilities for Oracle Database 12c, providing customers with even more enhancements to improve productivity and manageability. The new Oracle Enterprise Manager 12c features are supported out-of-the-box with Oracle Database 12c. So whether you want to take advantage of the new Data Redaction capabilities at the security layer, or whether you want to take a look at some of the heat map capabilities in our Information Lifecycle Management or leverage the new performance management features, such as, Database Operations Monitoring or Enhanced Real-Time ADDM, you can use Oracle Enterprise Manager 12c to manage them all.

These new capabilities can be integrated with your standard monitoring and management that you already have in your environment without having to undertake any additional tools or any additional training. Simply install or upgrade to Oracle Enterprise Manager 12c and Oracle Database 12c and together these two products will let you plug into the Cloud.

Here is a quick summary of all the new Oracle Enterprise Manager 12c capabilities for Oracle Database 12c:

  • Complete lifecycle management of multitenant databases: Support for the entire lifecycle operations of multitenant databases that comprise migration, creation, cloning, patching and tracking for compliance
  • Consolidated database replay: Allows customers to test and plan their consolidation using Oracle’s multitenant container and pluggable database technology
  • At-source data masking: Allows customers to maximize compliance and security by masking data in-flight as it is being copied from production
  • Enhanced diagnostics: Improvements to Automatic Database Diagnostic Monitor (ADDM) for real-time and proactive problem detection, especially designed for catching short, transient performance issues
  • Real-time business operations monitoring: Monitors composite business operations such as; batch jobs and ETL operations, providing real-time reports on all SQLs and PL/SQLs executed inside the job
  • Performance hub: Newly redesigned performance home page that provides administrators with a single, at-a-glance view of all performance data and advisors
  • New Oracle Enterprise Manager Database Express 12c: An out-of-the-box, lightweight, easy-to-use web-based management solution for managing individual databases
  • Schema as a Service: This ultimate consolidation of databases lets administrators host multiple application schemas within a single database and offer database as a service to hundreds of application users without creating database sprawl
  • Snap Clone: Instant database cloning allows administrators to create fully functional copies of databases using the copy-on-write capabilities of the underlying storage layer

To learn more about all the latest capabilities, be sure to register for our upcoming webcast: Managing Oracle Database 12c with Oracle Enterprise Manager 12c.

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Monday May 20, 2013

Test Drive Oracle Enterprise Manager 12c Today!

Are you looking for a place to test Oracle Enterprise Manager Cloud Control 12c features? Amazon Web Services new Oracle Enterprise Manager Cloud Control 12c – Monitoring Essentials Test Drive is the perfect solution for anybody who’s interested in testing out Oracle Enterprise Manager 12c before upgrading or deploying! Through a partnership with Apps Associates, AWS will provide 5 hours free access to an Oracle Enterprise Manager 12c environment with database and middleware targets for a look into the new features and abilities of Oracle Enterprise Manager 12c. A step-by-step guided workflow is provided to introduce the monitoring framework, including an overview of navigation, auto discovery, monitoring, management and reporting features. 

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Thursday Apr 11, 2013

Qualcomm Deploys Application Changes Faster with Oracle Enterprise Manager

Listen in as Qualcomm talks about saving time and energy by making application changes faster through Oracle Enterprise Manager.

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Tuesday Mar 12, 2013

WEBCAST: Delivering Database as a Service with Oracle Enterprise Manager 12c

Thursday March 14
10:00 a.m. PST / 1:00 p.m. EST

Join us for a live Webcast to find out about the recently released Oracle Enterprise Manager 12c plug-ins that deliver new capabilities and support for managing database cloud services with schema as a service for extreme database consolidation and quick efficient database cloning through Snap Clone or RMAN Backups. These new capabilities provide an optimum utilization of development and database resources giving customers more flexibility and control during application development, leading to a faster time-to-market for delivering IT services.

Register Now!

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Friday Mar 08, 2013

Schema as a Service for Extreme Consolidation

As we deal with Database as a Service use cases, we often find that consumers do not need dedicated databases of their own. Developers of a home-grown application, for example, might be satisfied with a logical slice of the database. This logical slice, leads us to the concept of Schema as a Service—a new capability offered in the latest release of Oracle Enterprise Manager 12c Release 2 Plug-in Update 1.

Schema as a service is the ultimate and extreme in consolidating multiple schemas in a shared database model. Cloud users can request one or more schemas, with or without seed data, from Oracle Enterprise Manager 12c’s out-of-the-box self service portal. It offers excellent manageability, not only for its fast efficient provisioning, but because administrators only need to manage a small number of databases.

Schema as a Service: Consolidate Multiple Schemas in a Shared Database Cloud Services Model

However, consolidation comes at the expense of isolation, because the operating system and database are not isolated among the database consumers. While enabling Schema as a Service, it’s important to isolate the workloads as much as possible to make sure that one user doesn't run away with all the database resources. Administrators can guarantee this does not happen by using Oracle Enterprise Manager 12c’s CPU monitoring capabilities built in to Oracle Database Resource Manager to maintain service levels.

For security, the more consolidated you get, the more concerns administrators have about data isolation and security. Using Oracle Data Vault can help resolve these issues. It is integrated with Oracle Enterprise Manager 12c, and administrators can use Oracle Data Vault to enable fine grain control based on roles and privileges within the database cloud service.

For reporting purposes, metering and chargeback capabilities can be implemented to help IT organizations gain in-depth visibility into resource consumption and expenses incurred with each schema as a service deployment. This is useful for regulatory compliance requirements as well.

Schema as a Service at a Glance:

  • Consolidate multiple application schemas in a shared database deployment model
  • Each application user (i.e. developers or testers) can provision one or more database schema(s) with a dedicated database cloud service
  • Automated placement can be based on workload characteristics and specifications
  • Service levels are guaranteed through Oracle Database Resource Manager
  • Service governance is done through quotas, retirement policies and chargeback plans
  • Integrated with Oracle Data Vault for security isolation and control
  • De-provision schemas when needs change


  • Save resources through ultimate consolidation of multiple database applications
  • Boost administrator productivity and increase efficiency with automated provisioning
  • Deploy schema as a service implementations consistently using self-service profiles and templates
  • Metering and chargeback helps keep track of resource consumption and usage for accountability and reporting
  • Minimize administrative overhead and compliance challenges by preventing database sprawl

How To:
There are several steps involved when setting up and deploying database schema as a service in Oracle Enterprise Manager’s self service portal. Here is a quick summary of what’s involved. For more details be sure to review the resources below.

1. Setting up Platform as a Service Zones

  • Before deploying your schema as a service, you first need to create a Platform as a Service (PaaS) infrastructure using Oracle Enterprise Manager 12c’s self-service portal. A PaaS Zone comprises multiple hosts, i.e. servers with Oracle Enterprise Manager 12c agent installed.
  • Use the portal to create a PaaS zone and organize it by function type (i.e. based on geography, line of business (sales, development) or application lifecycle. (i.e. dev, test, QA, production)
  • Next expose the PaaS zone to the self-service cloud users in the portal. For example, developers can now have the option to select a development PaaS zone or testers can select a QA zone.
  • Visibility of each zone can be restricted based on the self-service user's credentials.

2. Setting up Database Pools

  • Database pools are a collects of databases used to host schema as a service.
  • To create a new database pool, you can use a portion of resources that are available to the zone. Keep in mind that all members of the database pool need to be the same target type. For example, a single database instance or database cluster; platform, or same database version. This ensures provisioning consistency during deployment.
  • Next configure placement constraints and policies for the database pool. For placing databases within the pool and controlling how resources are utilization, you need to first create a placement constraint and set its policies. This provides protection for the database members within the pool for resource consumption. For example, a production database pool might enforce more conservative constraints whereas a development pool might allow liberal limits.
  • You can set a constraint for each database in the pool by services or by workload associated with the service request based on CPU and memory. You can also enable Oracle Database Resource Manager for the database pool to control your CPU usage and the underlying service levels.

3. Request Settings

  • During this part of the schema as a service set up, future reservations, archive retention and duration of request can all be enabled.

4. Quotas

  • Controlling quotas and setting limits for users based on role level can be assigned in this step of the process. Oracle Enterprise Manager supports quota based on CPU, memory and number of database services.

5. Profiles and Service Templates

  • A service template is standardized definition that is offered to self-service users to create a database or schemas within the deployment. A service template defines the workload characteristics and schema details that can be generated with or without seed data.
  • To create a service template with seed data, you need to create a profile. A profile is an entity that captures source database information for provisioning purposes. Once you create your service template it becomes part of a collection which makes up the service catalog. This catalog is then exposed to cloud users in the self-service portal.
  • Next, you can either export the seed data from the source database or export the schema definitions without the data. Once you decide, a Data Pump Export job will be created.
  • You can now map your newly created profile and service templates to the required zone(s) and database pools.

6. Chargeback

  • The final step in deploying schema as a service is to configure resource metering and chargeback.
  • Setting up metering and chargeback can easily be done in order to track resource usage within the schema as a service implementation.
  • For more information on how to set up chargeback we recommend reading this white paper.


Product Info:
  • Oracle Cloud Management
  • Zero to Cloud Resource Center
  • Demos:
  • Oracle Cloud Management
  • Setting up Database Clouds for Schema as a Service
  • Whitepapers:
  • Delivering Database as a Service using Oracle Enterprise Manager 12c
  • Best Practices for Database Consolidation in Private Clouds
  • Oracle Enterprise Manager 12c: Metering and Chargeback
  • Cloud Management for Oracle Database

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    Tuesday Mar 05, 2013

    Webcast: New Cloud Management Plug-Ins Provide Enhanced Capabilities for Deploying and Managing Clouds

    Thursday March 7
    10:00 a.m. PST / 1:00 p.m. EST

    Join us for this presentation to learn about Oracle Enterprise Manager 12c's recent release of new and updated Management Plug-ins that provide optimum utilization of compute resources, ultimately leading to faster time-to-market for IT services delivery. In addition to providing enhanced cloud management support, the Plug-ins extend Oracle Enterprise Manager 12c's capabilities for Database as a Service (DBaaS) and Infrastructure as a Service (Iaas), as well as introduce new features for Testing as a Service (TaaS).

    Register Now!

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    Tuesday Feb 12, 2013

    SquareTwo Financial uses Oracle Data Masking for Compliance and Improves Performance by 96%

    Watch as leading financial services firm, SquareTwo Financial, talks about maintaining compliance while increasing IT productivity and performance by replacing in-house data masking with Oracle Data Masking solution.

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    Friday Feb 08, 2013

    Gartner Positions Oracle in Leaders Quadrant for Data Masking

    Gartner recently announced that Oracle Data Masking Pack, part of Oracle Enterprise Manager’s quality management and Oracle Database Security defense-in-depth solution, has been named a leader in the first Magic Quadrant for Data Masking Technology report.

    Oracle Data Masking strengths highlighted in the report include:

    • High performance data masking in Oracle Databases
    • Integration into Oracle Enterprise Manager 12c resulting in easy adoption
    • Availability of pre-built templates for popular packaged systems such as, Oracle E-Business Suite
    • Database security expertise and strong DBMS security portfolio

    About Oracle Data Masking
    Oracle Data Masking ensures privacy by transforming sensitive data before it is transferred to test, QA, and other non-production environments, addressing regulatory compliance for both Oracle and non-Oracle Databases.

    Oracle Data Masking Pack: Production data is cloned and masked before being copied to Test.

    Key Features:

    • Application data discovery
    • Centralized extensible format library
    • Comprehensive mask techniques
    • High performance masking with role-based security
    • Optimized for Oracle and non-Oracle databases
    • Integrated with Oracle testing products
    • Integrated with data subsetting

    Oracle Data Masking completely replaces sensitive information such as; names, account numbers, SSNs, financial results, purchasing transactions, etc. in your development, test and QA systems with data that cannot be “reverse engineered” to reveal its original source. This allows production data to be safely used for development, testing, or sharing with out-source or off-shore partners for other non-production purposes. The Pack provides extensive search capabilities to scan enterprise databases for sensitive data discovery based on established data patterns and models.

    The solution allows masking of all the related data elements automatically while preserving referential relationships combining the sensitive data columns and associated relationships in an Application Data Model. Oracle Data Masking can detect data dependencies, such as foreign key constraints and replaces sensitive information transparently. This ensures that the referential integrity necessary for applications to work and function properly will continue be in place, even on development systems.


    • Administrators will save time and eliminate risk by replacing individual scripts and routines written by DBAs with centrally managed and deployed libraries of masking processes.
    • Provides secure, scalable and automated solution to create test environments from production data using bulk masking.The solution enables faster time-to-market by speeding up the development process while helping organizations comply with privacy regulations and confidentiality policies.
    • Enables rapid DBA productivity through the use of application masking templates.
    • Supports custom data masks that are defined once and can be used every time that set of data needs to be masked.
    • Data security is integrated within the application management lifecycle, meaning that DBAs can provide realistic-masked production data to developers or testing groups for accurate application testing while reducing their storage costs by not having to provision an entire production environment for each developer or project.
    • Oracle Data Masking Pack is built into and installed with Oracle Enterprise Manager 12c.

    Data Masking for Security and Compliance
    Oracle Data Masking offers a comprehensive and customizable library of masking formats, templates and policies that can be used to replace sensitive information with realistic simulated values—all with just a few mouse clicks. The sensitive data never has to leave the Oracle Database or the production environment. This maintains data security and compliance through privacy and confidentiality polices on shared production data. The solution helps protect against unauthorized access to data that is being shared with off-shore developers, partners or 3rd party vendors.

    Oracle Data Masking Pack: Centralized Extensible Format Library.

    In addition, Oracle Data Masking allows organizations to enforce compliance with regulatory requirements such as; Sarbanes-Oxley, Payment Card Industry Data Security Standards, Health Insurance Portability and Accountability Act, as well as numerous other laws and regulations that restrict the use of actual customer data.

    Oracle Data Masking continues to gain strong adoption, check out the latest customers to see how they are benefiting from the solution:


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    Wednesday Jan 30, 2013

    Coles Deploys Oracle Exadata and Oracle Enterprise Manager 12c

    Read the latest news about Coles Supermarkets, one of Australia's largest grocery chains with more than 100,000 employees and 2,000 stores country-wide. Learn how Coles completely revamped their data warehouse with Oracle Exadata and Oracle Enterprise Manager 12c . The new system improved Coles's processes and critical reporting by as much as 3 to 4x out-of-the-box with a 4 to 6x faster query performance. The result, higher quality of service for the business and for customers during peak seasonal spikes.


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    Tuesday Jan 29, 2013

    WEBCAST: Protect Your Sensitive and Confidential Data Using Oracle Data Masking Solution

    Thursday February 7
    10:00 a.m. PST / 1:00 p.m. EST

    Join us for a live and interactive webcast on how to comply with regulatory requirements and data protection policies by protecting sensitive data in non-production Oracle Databases as well as non-Oracle databases using Oracle Data Masking Pack, a part of Oracle Enterprise Manager 12c quality management and Oracle Database Security defense-in-depth solution. Topics include:

    • Automatically discovering sensitive data
    • Standard and advanced masking techniques made easy
    • Eliminate the need for a staging database using At-source masking
    • Secure your Oracle Applications (Oracle E-Business Suite, Oracle Fusion Applications) data quickly using masking templates
    • Seamless masking integration with Oracle's data subsetting solution
    Register today
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    Thursday Jan 24, 2013

    HDFC Bank Deploys Database-as-a-Service with Oracle Enterprise Manager 12c

    Listen in as one of India’s largest banks discusses the benefits of using Oracle Enterprise Manager 12c to manage their database-as-a-service deployment.

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    Tuesday Jan 15, 2013

    Answers to Your Common Database Performance Questions

    An Interview with Oracle Database Manageability Expert, Deba Chatterjee

    Throughout the year we hear from lots of customers and get many questions about managing Oracle Database. In this blog, I thought I would try and provide some answers to common diagnostics and tuning questions with the help of our product manager and residence expert for Oracle Database Manageability, Deba Chatterjee. Deba has a wealth of database performance tuning experience both inside and outside of Oracle managing large data warehouses. Deba is responsible for Oracle Diagnostics Pack for Database and Oracle Tuning Pack for Database. I recently sat down with Deba and had a chat about database manageability.

    Scott McNeil: Deba, we get many people asking questions about database performance—many still don't know about all the deep diagnostics capabilities Oracle Enterprise Manager 12c has to offer for Oracle Database. Capabilities such as; Compare Period ADDM, Real-Time ADDM, Active Session History (ASH) Analytics Real-Time SQL Monitoring, using Metric Extensions, and SQL Tuning Advisor—how do customers get all these capabilities for their database?

    Deba Chatterjee: We recently ran a webcast: Maximize Oracle Database Performance with Oracle Enterprise Manager 12c: Top 10 Tips and Tricks that explains how many of these features work. I highly recommend people watch the webcast to get a better understanding of the capabilities you mentioned. But the short answer is: for Compare Period ADDM, Real-Time ADDM, Metric Extensions you need to license Oracle Enterprise Manager 12c Diagnostics Pack for Database. For Real-Time SQL Monitoring, SQL Tuning Advisor, you will need the Oracle Tuning Pack for Database.

    Scott McNeil: Another question customers repeatedly ask is around Cloud Control and Database Control. Deba, can you explain the difference between Oracle Enterprise Manager Cloud Control 12c (formerly Grid Control) and Database Control.

    Deba Chatterjee: Although they belong to the same family of products there is a fundamental difference between the two. Database Control can be used to manage only a single database with which it has been configured, while Oracle Enterprise Manager Cloud Control 12c allows you to manage all your databases under the same centralized management console. Plus Cloud Control lets you manage not only all your databases but your entire application and technology stack too, whether it's in a private cloud or in a traditional environment.

    How do you modify the Metric Value History retention in Enterprise Manager? For example; Enterprise Manager only shows the last 7 days, how do you display longer than 7 days?

    Deba Chatterjee: There are various retention times based on the type of metric data:

    • Raw metric data: default retention time is 7 days
    • Hourly aggregated metric data: default retention is 31 days
    • Daily aggregated metric data: default retention is 12 months

    Refer to the documentation here, if you want to change the default retention time.

    For Compare Period ADDM, how do you relate that in the context of system load?

    Deba Chatterjee: In the resource usage tab, you can check the system CPU, Memory, I/O and interconnect (for RAC databases) utilizations across the 2 comparison periods in the same database.

    Does Compare Period ADDM take into account the average read and average write in order to identify why the variance is happening in performance?

    Deba Chatterjee: Compare Period ADDM uses database time to compare the performance across two periods. It does not compare based on average read or write times.

    Does Enterprise Manager have the ability to create customized performance graphs? For example; can you create a graph for CPU usage in the last 24 hours on a given Host?

    Deba Chatterjee: This is possible through the information publisher or BI publisher reports. As for the CPU usage, the chart is available out-of-the box in the target page for hosts.

    How do you connect to the database itself when it’s hung and won't allow any extra connections? Do you use command line? Can you use ADDM even though the database is hung?

    Deba Chatterjee: When the database is hung, you can connect to it using the diagnostic connection mode in Real-Time ADDM. The agent that is used to monitor the database makes the connection. No, command line is used. You have to use Real-Time ADDM for the connection.

    Is Oracle Enterprise Manager 12c compatible with older versions of the database?

    Deba Chatterjee: You can use Oracle Enterprise Manager 12c to monitor Oracle Database versions:,,,,,,, and

    Is SQL Performance Analyzer part of Oracle Database 11g or do you need to use Oracle Enterprise Manager 12c?

    Deba Chatterjee: SQL Performance Analyzer is built into the database and provides command line APIs. However, Oracle Enterprise Manager 12c provides the complete orchestration needed to capture the SQL tuning set, run the performance trials, and then to create a performance comparison report.

    How do you enable Enterprise Manager to monitor and send alerts to the DBAs for a "Runaway Query?”

    Deba Chatterjee: You can use EM to monitor runaway queries and send alerts using Metric Extensions which rely on the data captured in SQL Monitoring. The method was explained in this webcast presentation.

    How do you create a report for all the SQL running in an instance during a 30 minute timeframe? Can you export this to a spreadsheet?

    Deba Chatterjee: ASH stores sampled (1 seconds in memory or 10 seconds on-disk) SQL. However ASH is meant to capture the high load SQL statements so it won’t have all SQL statements.

    Do you recommend enabling automatic gathering of SQL baselines as a preventative measure of SQL regression?

    Deba Chatterjee: No. This would be overkill. Identify the queries that frequently change plans and then create SQL plan baselines.

    If a server has multiple database instances, what is the best way to effectively do resource allocation?

    Deba Chatterjee: There is no silver bullet. Carefully study your database load and decide on use of services, instance caging and resource managers to manage load on servers.

    When using SQL Performance Analyzer, do you create the baseline first before the code change is deployed or at peak DB time?

    Deba Chatterjee: These are two different problems. While testing for Code change, the baseline should be created before the code is deployed. While testing for an upgrade scenario the baseline needs to be created at a peak DB time.

    Is there a metric to monitor ASM disk group utilization at the cluster level?

    Deba Chatterjee: Yes. ASM Disk Group Usage metric is what you can use. (See image below)

    Can Oracle Enterprise Manager’s alerts be configured to monitor elements in the audit trail such as table creation or table drop?

    Deba Chatterjee: Yes, these type of alerts can be configured using Metric Extensions.


    Have a database manageability question? Ask us on Twitter or Facebook.

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    Monday Nov 12, 2012

    Answers to Your Common Oracle Database Lifecycle Management Questions

    We recently ran a live webcast on Strategies for Managing Oracle Database's Lifecycle. There were tons of questions from our audience that we simply could not get to during the hour long presentation. Below are some of those questions along with their answers. Enjoy!

    Question: In the webcast the presenter talked about “gold” configuration standards, for those who want to use this technique, could you recommend a best practice to consider or follow? How do I get started?

    Gold configuration standardization is a quick and easy way to improve availability through consistency. Start by choosing a reference database and saving the configuration to the Oracle Enterprise Manager repository using the Save Configuration feature. Next create a comparison template using the Oracle provided template as a starting point and modify the ignored properties to eliminate expected differences in your environment. Finally create a comparison specification using the comparison template you created plus your saved gold configuration and schedule it to run on a regular basis. Don’t forget to fill in the email addresses of those you want to notify upon drift detection. Watch the database configuration management demo to learn more.

    Question: Can Oracle Lifecycle Management Pack for Database help with patching an Oracle Real Application Cluster (RAC) environment?

    Yes, Oracle Enterprise Manager supports both parallel and rolling patch application of Oracle Real Application Clusters. The use of rolling patching is recommended as there is no downtime involved. For more details watch this demo.

    Question: What are some of the things administrators can do to control configuration drift? Why is it important?

    Configuration drift is one of the main causes of instability and downtime of applications. Oracle Enterprise Manager makes it easy to manage and control drift using scheduled configuration comparisons combined with comparison templates.

    Question: Does Oracle Enterprise Manager 12c Release 2 offer an incremental update feature for "gold" images? For instance, if the source binary has a higher PSU level, what is the best approach to update the existing "gold" image in the software library? Do you have to create a new image or can you just update the original one?

    Provisioning Profiles (Gold images) can contain the installation files and database configuration templates. Although it is possible to make some changes to the profile after creation (mainly to configuration), it is normally recommended to simply create a new profile after applying a patch to your reference database.

    Question: The webcast talked about enforcing in-house standards, does Oracle Enterprise Manager 12c offer verification of your databases and systems to those standards? For example, the initial "gold" image has been massively deployed over time, and there may be some changes to it. How can you do regular checks from Enterprise Manager to ensure the in-house standards are being enforced?

    There are really two methods to validate conformity to standards.

    The first method is to use gold standards which you compare other databases to report unwanted differences. This method uses a new comparison template technology which allows users to ignore known differences (i.e. SID, Start time, etc) which results in a report only showing important or non-conformant differences. This method is quick to setup and configure and recommended for those who want to get started validating compliance quickly.

    The second method leverages the new compliance framework which allows the creation of specific and robust validations. These compliance rules are grouped into standards which can be assigned to databases quickly and easily. Compliance rules allow for targeted and more sophisticated validation beyond the basic equals operation available in the comparison method. The compliance framework can be used to implement just about any internal or industry standard. The compliance results will track current and historic compliance scores at the overall and individual database targets. When the issue is resolved, the score is automatically affected. Compliance framework is the recommended long term solution for validating compliance using Oracle Enterprise Manager 12c. Check out this demo on database compliance to learn more.

    Question: If you are using the integration between Oracle Enterprise Manager and My Oracle Support in an "offline" mode, how do you know if you have the latest My Oracle Support metadata?

    In Oracle Enterprise Manager 12c Release 2, you now only need to download one zip file containing all of the metadata xmls files. There is no indication that the metadata has changed but you could run a checksum on the file and compare it to the previously downloaded version to see if it has changed.

    Question: What happens if a patch fails while administrators are applying it to a database or system?

    A large portion of Oracle Enterprise Manager's patch automation is the pre-requisite checks that happen to ensure the highest level of confidence the patch will successfully apply. It is recommended you test the patch in a non-production environment and save the patch plan as a template once successful so you can create new plans using the saved template.

    If you are using the recommended ‘out of place’ patching methodology, there is no urgency because the database is still running as the cloned Oracle home is being patched. Users can address the issue and restart the patch procedure at the point it left off.

    If you are using 'in place' method, you can address the issue and continue where the procedure left off.

    Question: Can Oracle Enterprise Manager 12c R2 compare configurations between more than one target at the same time?

    Oracle Enterprise Manager 12c can compare any number of target configurations at one time. This is the basis of many important use cases including Configuration Drift Management. These comparisons can also be scheduled on a regular basis and emails notification sent should any differences appear. To learn more about configuration search and compare watch this demo.

    Question: How is data comparison done since changes are taking place in a live production system?

    There are many things to keep in mind when using the data comparison feature (as part of the Change Management ability to compare table data). It was primarily intended to be used for maintaining consistency of important but relatively static data. For example, application seed data and application setup configuration. This data does not change often but is critical when testing an application to ensure results are consistent with production. It is not recommended to use data comparison on highly dynamic data like transactional tables or very large tables.

    Question: Which versions of Oracle Database can be monitored through Oracle Enterprise Manager 12c?

    Oracle Database versions:,,,,,,,

    Watch the On-Demand Webcast

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    Thursday Oct 25, 2012

    WEBCAST: Strategies for Managing the Oracle Database Lifecycle

    Thursday November 1
    10:00 a.m. PST / 1:00 p.m. EST

    Join us for a live Webcast and see how Oracle Enterprise Manager 12c makes database lifecycle management easier. You’ll learn how to:

    • Simplify database configurations thanks to extensive automation for discovery and change detection
    • Improve IT service levels with Oracle’s next-generation database patching and provisioning automation
    • Ensure consistency and compliance with comprehensive database change management
    Register today.

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    Tuesday Oct 02, 2012

    Today at Oracle OpenWorld 2012

    We have another full day of great Oracle OpenWorld keynotes, sessions, demos and customer presentations in the Seen and Be Heard threater. Here's a quick run down of what's happening today with Oracle Enterprise Manager 12c:

    Download the Oracle Enterprise Manager 12c OpenWorld schedule (PDF)

    Oracle Enterprise Manager Cloud Control 12c (and Private Cloud)

    General Session

    Time Title Location
    11:45 AM - 12:45 PM General Session: Using Oracle Enterprise Manager to Manage Your Own Private Cloud Moscone South - 103*
    1:15 PM - 2:15 PM General Session: Breakthrough Efficiency in Private Cloud Infrastructure Moscone West - 3014

    Conference Session

    Time Title Location
    10:15 AM - 11:15 AM Oracle Exadata/Oracle Enterprise Manager 12c: Journey into Oracle Database Cloud Moscone West - 3018
    10:15 AM - 11:15 AM Bulletproof Your Application Upgrades with Secure Data Masking and Subsetting Moscone West - 3020
    10:15 AM - 11:15 AM Oracle Enterprise Manager 12c: Architecture Deep Dive, Tips, and Techniques Moscone South - 303
    11:45 AM - 12:45 PM RDBMS Forensics: Troubleshooting with Active Session History Moscone West - 3018
    11:45 AM - 12:45 PM Building and Operationalizing Your Data Center Environment with Oracle Exalogic Moscone South - 309
    11:45 AM - 12:45 PM Securely Building a National Electronic Health Record: Singapore Case Study Westin San Francisco - Concordia
    1:15 PM - 2:15 PM Managing Heterogeneous Environments with Oracle Enterprise Manager Moscone West - 3018
    1:15 PM - 2:15 PM Complete Oracle WebLogic Server Management with Oracle Enterprise Manager 12c Moscone South - 309
    1:15 PM - 2:15 PM Database Lifecycle Management with Oracle Enterprise Manager 12c Moscone West - 3020
    1:15 PM - 2:15 PM Best Practices, Key Features, Tips, Techniques for Oracle Enterprise Manager 12c Upgrade Moscone South - 307
    1:15 PM - 2:15 PM Enterprise Cloud with CSC’s Foundation Services for Oracle and Oracle Enterprise Manager 12c Moscone South - 236
    5:00 PM - 6:00 PM Deep Dive 3-D on Oracle Exadata Management: From Discovery to Deployment to Diagnostics Moscone West - 3018
    5:00 PM - 6:00 PM Everything You Need to Know About Monitoring and Troubleshooting Oracle GoldenGate Moscone West - 3005
    5:00 PM - 6:00 PM Oracle Enterprise Manager 12c: The Nerve Center of Oracle Cloud Moscone West - 3020
    5:00 PM - 6:00 PM Advanced Management of Oracle E-Business Suite with Oracle Enterprise Manager Moscone West - 2016
    5:00 PM - 6:00 PM Oracle Enterprise Manager 12c Cloud Control Performance Pages: Falling in Love Again Moscone West - 3014

    Hands-on Labs

    Time Title Location
    10:15 AM - 12:45 PM Managing the Cloud with Oracle Enterprise Manager 12c Marriott Marquis - Salon 5/6
    1:15 PM - 2:15 PM Database Performance Tuning Hands-on Lab Marriott Marquis - Salon 5/6

    Scene and Be Heard Theater Session

    Time Title Location
    10:30 AM - 10:50 AM Start Small, Grow Big: Hands-On Oracle Private Cloud—A Step-by-Step Guide Moscone South Exhibition Hall - Booth 2407
    12:30 PM - 12:50 PM Blue Medora’s Oracle Enterprise Manager Plug-in for VMware vSphere Monitoring Moscone South Exhibition Hall - Booth 2407


    Demo Location
    Application and Infrastructure Testing Moscone West - W-092
    Automatic Application and SQL Tuning Moscone South, Left - S-042
    Automatic Fault Diagnostics Moscone South, Left - S-036
    Automatic Performance Diagnostics Moscone South, Left - S-033
    Complete Care for Oracle Using My Oracle Support Moscone South, Left - S-031
    Complete Cloud Lifecycle Management Moscone North, Upper Lobby - N-019
    Complete Database Lifecycle Management Moscone South, Left - S-030
    Comprehensive Infrastructure as a Service via Oracle Enterprise Manager Moscone South, Left - S-045
    Data Masking and Data Subsetting Moscone South, Left - S-034
    Database Testing with Oracle Real Application Testing Moscone South, Left - S-041
    Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212
    Mission-Critical, SPARC-Powered Infrastructure as a Service Moscone South, Center - S-157
    Oracle E-Business Suite, Siebel, JD Edwards, and PeopleSoft Management Moscone West - W-084
    Oracle Enterprise Manager Cloud Control 12c Overview Moscone South, Left - S-039
    Oracle Enterprise Manager: Complete Data Center Management Moscone South, Left - S-040
    Oracle Exadata Management Moscone South, Center -
    Oracle Exalogic Management Moscone South, Center -
    Oracle Fusion Applications Management Moscone West - W-018
    Oracle Real User Experience Insight Moscone South, Right - S-226
    Oracle WebLogic Server Management and Java Diagnostics Moscone South, Right - S-206
    Platform as a Service Using Oracle Enterprise Manager Moscone North, Upper Lobby - N-020
    SOA Management Moscone South, Right - S-225
    Self-Service Application Testing on Private and Public Clouds Moscone West - W-110

    Oracle OpenWorld Music Festival
    New this year is Oracle’s first annual Oracle OpenWorld Musical Festival, featuring some of today's breakthrough musicians from around the country and the world. It's five nights of back-to-back performances in the heart of San Francisco—free to registered attendees.
    See the lineup

    Not Heading to OpenWorldWatch it Live!

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