Thursday Jan 24, 2013

HDFC Bank Deploys Database-as-a-Service with Oracle Enterprise Manager 12c

Listen in as one of India’s largest banks discusses the benefits of using Oracle Enterprise Manager 12c to manage their database-as-a-service deployment.

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Tuesday Jan 15, 2013

Answers to Your Common Database Performance Questions

An Interview with Oracle Database Manageability Expert, Deba Chatterjee

Throughout the year we hear from lots of customers and get many questions about managing Oracle Database. In this blog, I thought I would try and provide some answers to common diagnostics and tuning questions with the help of our product manager and residence expert for Oracle Database Manageability, Deba Chatterjee. Deba has a wealth of database performance tuning experience both inside and outside of Oracle managing large data warehouses. Deba is responsible for Oracle Diagnostics Pack for Database and Oracle Tuning Pack for Database. I recently sat down with Deba and had a chat about database manageability.

Scott McNeil: Deba, we get many people asking questions about database performance—many still don't know about all the deep diagnostics capabilities Oracle Enterprise Manager 12c has to offer for Oracle Database. Capabilities such as; Compare Period ADDM, Real-Time ADDM, Active Session History (ASH) Analytics Real-Time SQL Monitoring, using Metric Extensions, and SQL Tuning Advisor—how do customers get all these capabilities for their database?

Deba Chatterjee: We recently ran a webcast: Maximize Oracle Database Performance with Oracle Enterprise Manager 12c: Top 10 Tips and Tricks that explains how many of these features work. I highly recommend people watch the webcast to get a better understanding of the capabilities you mentioned. But the short answer is: for Compare Period ADDM, Real-Time ADDM, Metric Extensions you need to license Oracle Enterprise Manager 12c Diagnostics Pack for Database. For Real-Time SQL Monitoring, SQL Tuning Advisor, you will need the Oracle Tuning Pack for Database.

Scott McNeil: Another question customers repeatedly ask is around Cloud Control and Database Control. Deba, can you explain the difference between Oracle Enterprise Manager Cloud Control 12c (formerly Grid Control) and Database Control.

Deba Chatterjee: Although they belong to the same family of products there is a fundamental difference between the two. Database Control can be used to manage only a single database with which it has been configured, while Oracle Enterprise Manager Cloud Control 12c allows you to manage all your databases under the same centralized management console. Plus Cloud Control lets you manage not only all your databases but your entire application and technology stack too, whether it's in a private cloud or in a traditional environment.

How do you modify the Metric Value History retention in Enterprise Manager? For example; Enterprise Manager only shows the last 7 days, how do you display longer than 7 days?

Deba Chatterjee: There are various retention times based on the type of metric data:

  • Raw metric data: default retention time is 7 days
  • Hourly aggregated metric data: default retention is 31 days
  • Daily aggregated metric data: default retention is 12 months

Refer to the documentation here, if you want to change the default retention time.

For Compare Period ADDM, how do you relate that in the context of system load?

Deba Chatterjee: In the resource usage tab, you can check the system CPU, Memory, I/O and interconnect (for RAC databases) utilizations across the 2 comparison periods in the same database.

Does Compare Period ADDM take into account the average read and average write in order to identify why the variance is happening in performance?

Deba Chatterjee: Compare Period ADDM uses database time to compare the performance across two periods. It does not compare based on average read or write times.

Does Enterprise Manager have the ability to create customized performance graphs? For example; can you create a graph for CPU usage in the last 24 hours on a given Host?

Deba Chatterjee: This is possible through the information publisher or BI publisher reports. As for the CPU usage, the chart is available out-of-the box in the target page for hosts.

How do you connect to the database itself when it’s hung and won't allow any extra connections? Do you use command line? Can you use ADDM even though the database is hung?

Deba Chatterjee: When the database is hung, you can connect to it using the diagnostic connection mode in Real-Time ADDM. The agent that is used to monitor the database makes the connection. No, command line is used. You have to use Real-Time ADDM for the connection.

Is Oracle Enterprise Manager 12c compatible with older versions of the database?

Deba Chatterjee: You can use Oracle Enterprise Manager 12c to monitor Oracle Database versions: 9.2.0.8, 10.1.0.5, 10.2.0.4, 10.2.0.5, 11.1.0.7, 11.2.0.1, 11.2.0.2, and 11.2.0.3.

Is SQL Performance Analyzer part of Oracle Database 11g or do you need to use Oracle Enterprise Manager 12c?

Deba Chatterjee: SQL Performance Analyzer is built into the database and provides command line APIs. However, Oracle Enterprise Manager 12c provides the complete orchestration needed to capture the SQL tuning set, run the performance trials, and then to create a performance comparison report.

How do you enable Enterprise Manager to monitor and send alerts to the DBAs for a "Runaway Query?”

Deba Chatterjee: You can use EM to monitor runaway queries and send alerts using Metric Extensions which rely on the data captured in SQL Monitoring. The method was explained in this webcast presentation.

How do you create a report for all the SQL running in an instance during a 30 minute timeframe? Can you export this to a spreadsheet?

Deba Chatterjee: ASH stores sampled (1 seconds in memory or 10 seconds on-disk) SQL. However ASH is meant to capture the high load SQL statements so it won’t have all SQL statements.

Do you recommend enabling automatic gathering of SQL baselines as a preventative measure of SQL regression?

Deba Chatterjee: No. This would be overkill. Identify the queries that frequently change plans and then create SQL plan baselines.

If a server has multiple database instances, what is the best way to effectively do resource allocation?

Deba Chatterjee: There is no silver bullet. Carefully study your database load and decide on use of services, instance caging and resource managers to manage load on servers.

When using SQL Performance Analyzer, do you create the baseline first before the code change is deployed or at peak DB time?

Deba Chatterjee: These are two different problems. While testing for Code change, the baseline should be created before the code is deployed. While testing for an upgrade scenario the baseline needs to be created at a peak DB time.

Is there a metric to monitor ASM disk group utilization at the cluster level?

Deba Chatterjee: Yes. ASM Disk Group Usage metric is what you can use. (See image below)

Can Oracle Enterprise Manager’s alerts be configured to monitor elements in the audit trail such as table creation or table drop?

Deba Chatterjee: Yes, these type of alerts can be configured using Metric Extensions.

LEARN MORE:

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Monday Nov 12, 2012

Answers to Your Common Oracle Database Lifecycle Management Questions


We recently ran a live webcast on Strategies for Managing Oracle Database's Lifecycle. There were tons of questions from our audience that we simply could not get to during the hour long presentation. Below are some of those questions along with their answers. Enjoy!

Question: In the webcast the presenter talked about “gold” configuration standards, for those who want to use this technique, could you recommend a best practice to consider or follow? How do I get started?

Answer:
Gold configuration standardization is a quick and easy way to improve availability through consistency. Start by choosing a reference database and saving the configuration to the Oracle Enterprise Manager repository using the Save Configuration feature. Next create a comparison template using the Oracle provided template as a starting point and modify the ignored properties to eliminate expected differences in your environment. Finally create a comparison specification using the comparison template you created plus your saved gold configuration and schedule it to run on a regular basis. Don’t forget to fill in the email addresses of those you want to notify upon drift detection. Watch the database configuration management demo to learn more.

Question: Can Oracle Lifecycle Management Pack for Database help with patching an Oracle Real Application Cluster (RAC) environment?

Answer:
Yes, Oracle Enterprise Manager supports both parallel and rolling patch application of Oracle Real Application Clusters. The use of rolling patching is recommended as there is no downtime involved. For more details watch this demo.

Question: What are some of the things administrators can do to control configuration drift? Why is it important?

Answer:
Configuration drift is one of the main causes of instability and downtime of applications. Oracle Enterprise Manager makes it easy to manage and control drift using scheduled configuration comparisons combined with comparison templates.

Question: Does Oracle Enterprise Manager 12c Release 2 offer an incremental update feature for "gold" images? For instance, if the source binary has a higher PSU level, what is the best approach to update the existing "gold" image in the software library? Do you have to create a new image or can you just update the original one?

Answer:
Provisioning Profiles (Gold images) can contain the installation files and database configuration templates. Although it is possible to make some changes to the profile after creation (mainly to configuration), it is normally recommended to simply create a new profile after applying a patch to your reference database.

Question: The webcast talked about enforcing in-house standards, does Oracle Enterprise Manager 12c offer verification of your databases and systems to those standards? For example, the initial "gold" image has been massively deployed over time, and there may be some changes to it. How can you do regular checks from Enterprise Manager to ensure the in-house standards are being enforced?

Answer:
There are really two methods to validate conformity to standards.

The first method is to use gold standards which you compare other databases to report unwanted differences. This method uses a new comparison template technology which allows users to ignore known differences (i.e. SID, Start time, etc) which results in a report only showing important or non-conformant differences. This method is quick to setup and configure and recommended for those who want to get started validating compliance quickly.

The second method leverages the new compliance framework which allows the creation of specific and robust validations. These compliance rules are grouped into standards which can be assigned to databases quickly and easily. Compliance rules allow for targeted and more sophisticated validation beyond the basic equals operation available in the comparison method. The compliance framework can be used to implement just about any internal or industry standard. The compliance results will track current and historic compliance scores at the overall and individual database targets. When the issue is resolved, the score is automatically affected. Compliance framework is the recommended long term solution for validating compliance using Oracle Enterprise Manager 12c. Check out this demo on database compliance to learn more.

Question: If you are using the integration between Oracle Enterprise Manager and My Oracle Support in an "offline" mode, how do you know if you have the latest My Oracle Support metadata?

Answer:
In Oracle Enterprise Manager 12c Release 2, you now only need to download one zip file containing all of the metadata xmls files. There is no indication that the metadata has changed but you could run a checksum on the file and compare it to the previously downloaded version to see if it has changed.

Question: What happens if a patch fails while administrators are applying it to a database or system?

Answer:
A large portion of Oracle Enterprise Manager's patch automation is the pre-requisite checks that happen to ensure the highest level of confidence the patch will successfully apply. It is recommended you test the patch in a non-production environment and save the patch plan as a template once successful so you can create new plans using the saved template.

If you are using the recommended ‘out of place’ patching methodology, there is no urgency because the database is still running as the cloned Oracle home is being patched. Users can address the issue and restart the patch procedure at the point it left off.

If you are using 'in place' method, you can address the issue and continue where the procedure left off.

Question: Can Oracle Enterprise Manager 12c R2 compare configurations between more than one target at the same time?

Answer:
Oracle Enterprise Manager 12c can compare any number of target configurations at one time. This is the basis of many important use cases including Configuration Drift Management. These comparisons can also be scheduled on a regular basis and emails notification sent should any differences appear. To learn more about configuration search and compare watch this demo.

Question: How is data comparison done since changes are taking place in a live production system?

Answer:
There are many things to keep in mind when using the data comparison feature (as part of the Change Management ability to compare table data). It was primarily intended to be used for maintaining consistency of important but relatively static data. For example, application seed data and application setup configuration. This data does not change often but is critical when testing an application to ensure results are consistent with production. It is not recommended to use data comparison on highly dynamic data like transactional tables or very large tables.

Question: Which versions of Oracle Database can be monitored through Oracle Enterprise Manager 12c?

Answer:
Oracle Database versions: 9.2.0.8, 10.1.0.5, 10.2.0.4, 10.2.0.5, 11.1.0.7, 11.2.0.1, 11.2.0.2, 11.2.0.3.


Watch the On-Demand Webcast


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Thursday Oct 25, 2012

WEBCAST: Strategies for Managing the Oracle Database Lifecycle


Thursday November 1
10:00 a.m. PST / 1:00 p.m. EST

Join us for a live Webcast and see how Oracle Enterprise Manager 12c makes database lifecycle management easier. You’ll learn how to:

  • Simplify database configurations thanks to extensive automation for discovery and change detection
  • Improve IT service levels with Oracle’s next-generation database patching and provisioning automation
  • Ensure consistency and compliance with comprehensive database change management
Register today.


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Tuesday Oct 09, 2012

Private Cloud: Putting some method behind the madness

Finally, I decided to join the blogging community. And what could be a better time to start than the week after OpenWorld 2012. 50K+ attendees, demonstrations, speaker sessions and a whole lot of buzz on Oracle Cloud..It was raining clouds in this year's Openworld. I am not here to write about Oracle's cloud strategy in general, but on Enterprise Manager's cloud management capabilities. This year's Openworld was the first after we announced the 12c Cloud Control and we were happy to share the stage with quite a few early adopters. Stay tuned for videos from our customers and partners, I will post them as they get published.

I met a number of platform administrators in Oracle-DBAs, Middleware Admins, SOA Admins...The cloud has affected them all, at least to the point where it beckoned more than just curiosity..Most IT infrastructure are already heavily virtualized (on VMWare and on others including Oracle VM), and some would claim they are already on “cloud” (at least their Sysadmins told them so). But none of them were confident of the benefits because their pain points continued to grow.. Isn't cloud supposed to ease those? Instead, they were chasing hundreds of databases running on hundreds of VMs, often with as much certainty propounded by Heisenberg. What happened to the age-old IT discipline around administration, compliance, configuration management?

VMs are great for what they are. I personally think they have opened the doors to new approaches in which an application stack gets provisioned and updated. In fact, Enterprise Manager 12c is possibly the only tool out there that can provision full-fledged application as VM Assemblies. In this year's Openworld, customers talked on how they provisioned RAC and Siebel assemblies, which as the techies out there know, are not trivial (hearing provisioning time for Siebel down from weeks to hours was gratifying indeed). However, I do have an issue with a "one-size fits all" approach to cloud. In a week's span, I met several personas:

  • Project owners requiring an EC2 like VM instance for their projects

  • Admins needing the same for Sparc-Solaris.

  • DBAs requiring dedicated databases for new projects

  • APEX Developers needing just a ready-to-consume schema as a service

  • Java Developers looking for a runtime platform

  • QA engineers needing a fast clone of their production environment

If you drill down further, you will end up peeling more layers of the details. For example, the requirements for Load testing and Functional testing are very different. For Load testing the test environment should ideally be the same as the production. You shouldn't run production on Exadata and load test on a VM; they will just not be good representations of one another. For Functional testing it does not possibly matter.

DBAs seem to be at the worst affected of the lot. It seems they have been asked to choose between agile provisioning and  faster runtime performance. And in some cases, it is really a Hobson's choice, because their infrastructure provider made no distinction between the OLTP application and the Virtual desktop! Sad indeed.

When one looks at the portfolio of services that we already offer (vanilla IaaS, VM Assembly based PaaS, DBaaS) or have announced (Java PaaS, Instant Cloning, Schema-aaS), one can possibly think that we are trying to be the "renaissance man" ! Well I would have possibly digested that had it not been for the various personas that I described above.

Getting the use cases right is very important for an application such as cloud management. We iterate and iterate over these over and over again and re-validate them in CABs (Customer Advisory Boards). We consider over the major aspects of tenancy: service placement, resource isolation (can a tenant execute an expensive SQL and run away with all the resources), quota and security. We, in Engineering, keep reminding ourselves that we are dealing with enterprise clouds. We owe it to our customer base !

In the coming posts, I will drill down more into each of the services. In the meanwhile, here are some collateral and  demos for starters with EM 12c.

http://www.oracle.com/technetwork/oem/cloud-mgmt/index.html

Sudip Datta

The views expressed here are my own and do not necessarily reflect the views of Oracle.

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Tuesday Oct 02, 2012

Today at Oracle OpenWorld 2012

We have another full day of great Oracle OpenWorld keynotes, sessions, demos and customer presentations in the Seen and Be Heard threater. Here's a quick run down of what's happening today with Oracle Enterprise Manager 12c:

Download the Oracle Enterprise Manager 12c OpenWorld schedule (PDF)

Oracle Enterprise Manager Cloud Control 12c (and Private Cloud)

General Session

Time Title Location
11:45 AM - 12:45 PM General Session: Using Oracle Enterprise Manager to Manage Your Own Private Cloud Moscone South - 103*
1:15 PM - 2:15 PM General Session: Breakthrough Efficiency in Private Cloud Infrastructure Moscone West - 3014

Conference Session

Time Title Location
10:15 AM - 11:15 AM Oracle Exadata/Oracle Enterprise Manager 12c: Journey into Oracle Database Cloud Moscone West - 3018
10:15 AM - 11:15 AM Bulletproof Your Application Upgrades with Secure Data Masking and Subsetting Moscone West - 3020
10:15 AM - 11:15 AM Oracle Enterprise Manager 12c: Architecture Deep Dive, Tips, and Techniques Moscone South - 303
11:45 AM - 12:45 PM RDBMS Forensics: Troubleshooting with Active Session History Moscone West - 3018
11:45 AM - 12:45 PM Building and Operationalizing Your Data Center Environment with Oracle Exalogic Moscone South - 309
11:45 AM - 12:45 PM Securely Building a National Electronic Health Record: Singapore Case Study Westin San Francisco - Concordia
1:15 PM - 2:15 PM Managing Heterogeneous Environments with Oracle Enterprise Manager Moscone West - 3018
1:15 PM - 2:15 PM Complete Oracle WebLogic Server Management with Oracle Enterprise Manager 12c Moscone South - 309
1:15 PM - 2:15 PM Database Lifecycle Management with Oracle Enterprise Manager 12c Moscone West - 3020
1:15 PM - 2:15 PM Best Practices, Key Features, Tips, Techniques for Oracle Enterprise Manager 12c Upgrade Moscone South - 307
1:15 PM - 2:15 PM Enterprise Cloud with CSC’s Foundation Services for Oracle and Oracle Enterprise Manager 12c Moscone South - 236
5:00 PM - 6:00 PM Deep Dive 3-D on Oracle Exadata Management: From Discovery to Deployment to Diagnostics Moscone West - 3018
5:00 PM - 6:00 PM Everything You Need to Know About Monitoring and Troubleshooting Oracle GoldenGate Moscone West - 3005
5:00 PM - 6:00 PM Oracle Enterprise Manager 12c: The Nerve Center of Oracle Cloud Moscone West - 3020
5:00 PM - 6:00 PM Advanced Management of Oracle E-Business Suite with Oracle Enterprise Manager Moscone West - 2016
5:00 PM - 6:00 PM Oracle Enterprise Manager 12c Cloud Control Performance Pages: Falling in Love Again Moscone West - 3014

Hands-on Labs

Time Title Location
10:15 AM - 12:45 PM Managing the Cloud with Oracle Enterprise Manager 12c Marriott Marquis - Salon 5/6
1:15 PM - 2:15 PM Database Performance Tuning Hands-on Lab Marriott Marquis - Salon 5/6

Scene and Be Heard Theater Session

Time Title Location
10:30 AM - 10:50 AM Start Small, Grow Big: Hands-On Oracle Private Cloud—A Step-by-Step Guide Moscone South Exhibition Hall - Booth 2407
12:30 PM - 12:50 PM Blue Medora’s Oracle Enterprise Manager Plug-in for VMware vSphere Monitoring Moscone South Exhibition Hall - Booth 2407

Demos

Demo Location
Application and Infrastructure Testing Moscone West - W-092
Automatic Application and SQL Tuning Moscone South, Left - S-042
Automatic Fault Diagnostics Moscone South, Left - S-036
Automatic Performance Diagnostics Moscone South, Left - S-033
Complete Care for Oracle Using My Oracle Support Moscone South, Left - S-031
Complete Cloud Lifecycle Management Moscone North, Upper Lobby - N-019
Complete Database Lifecycle Management Moscone South, Left - S-030
Comprehensive Infrastructure as a Service via Oracle Enterprise Manager Moscone South, Left - S-045
Data Masking and Data Subsetting Moscone South, Left - S-034
Database Testing with Oracle Real Application Testing Moscone South, Left - S-041
Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212
Mission-Critical, SPARC-Powered Infrastructure as a Service Moscone South, Center - S-157
Oracle E-Business Suite, Siebel, JD Edwards, and PeopleSoft Management Moscone West - W-084
Oracle Enterprise Manager Cloud Control 12c Overview Moscone South, Left - S-039
Oracle Enterprise Manager: Complete Data Center Management Moscone South, Left - S-040
Oracle Exadata Management Moscone South, Center -
Oracle Exalogic Management Moscone South, Center -
Oracle Fusion Applications Management Moscone West - W-018
Oracle Real User Experience Insight Moscone South, Right - S-226
Oracle WebLogic Server Management and Java Diagnostics Moscone South, Right - S-206
Platform as a Service Using Oracle Enterprise Manager Moscone North, Upper Lobby - N-020
SOA Management Moscone South, Right - S-225
Self-Service Application Testing on Private and Public Clouds Moscone West - W-110

Oracle OpenWorld Music Festival
New this year is Oracle’s first annual Oracle OpenWorld Musical Festival, featuring some of today's breakthrough musicians from around the country and the world. It's five nights of back-to-back performances in the heart of San Francisco—free to registered attendees.
See the lineup

Not Heading to OpenWorldWatch it Live!


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Thursday Sep 20, 2012

OpenWorld 2012—Is Almost Here!

With OpenWorld fast approaching, I thought I would take this opportunity to look at some of the “must see” database manageability activities and sessions happening this year. Here's a quick run down:

Oracle Database Manageability:
Download all the details for sessions, hands-on-labs, and demos (PDF)

Keynotes:
Sunday, September 30
Hardware and Software, Engineered to Work Together: Why It’s A Different Approach
Larry Ellison, CEO, Oracle

Monday, October 1
Shift Complexity
Hosted by Mark Hurd, President, Oracle
Andrew Mendelsohn, Senior Vice President, Database Server Technologies, Oracle

IOUG SIG Sunday:
Database Performance Tuning: Getting the Best out of Oracle Enterprise Manager Cloud Control 12c
(session ID# CON6511)

Oracle DEMOgrounds:
Floor plan – Moscone South

  • Automatic Application and SQL Tuning
  • Automatic Performance Diagnostics
  • Complete Database Lifecycle Management
  • Data Masking and Data Subsetting
  • Database Testing with Oracle Real Application Testing
  • Oracle Enterprise Manager Cloud Control 12c Overview
  • Oracle Exadata Management

Hands-on-Labs:
Database Performance Testing, Data Masking, and Subsetting
(session ID# HOL10720)

Database Performance Tuning Hands-on Lab
(session ID# HOL10393)

Sessions:
What’s Next for Oracle Database?
(session ID# GEN8259)

Building and Managing a Private Oracle Database Cloud
(session ID# GEN11421)

Using Oracle Enterprise Manager to Manage Your Own Private Cloud
(session ID# GEN11423)

Extreme Database Management with the Latest Generation of Database Technology
(session ID# CON9547)

Oracle OpenWorld Music Festival
New this year is Oracle’s first annual Oracle OpenWorld Musical Festival, featuring some of today's breakthrough musicians from around the country and the world. It's five nights of back-to-back performances in the heart of San Francisco—free to registered attendees.
See the lineup

Not Heading to OpenWorldWatch it Live!


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Monday Jul 30, 2012

On-Demand Webcast: Managing Oracle Exadata's Lifecycle—Now Available

Learn from our product experts how to manage Oracle Exadata's lifecycle for extreme performance. This on-demand webcast covers:

  • Oracle Exadata discovery
  • Monitoring and managing Oracle Exadata's components
  • Deploying applications on Oracle Exadata
  • Performance diagnostics and tuning
  • Change management
Register today.


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Tuesday Jul 24, 2012

WEBCAST: Managing Oracle Exadata's Lifecycle for Extreme Performance

Thursday July 26
10:00 a.m. PST / 1:00 p.m. EST

Register Now!

Watch this live webcast and discover how Oracle Enterprise Manager 12c's unique management capabilities allow you to efficiently manage all stages of Oracle Exadata's lifecycle, from testing applications on Exadata to deployment. You'll learn how to:

  • Maximize and predict performance
  • Drive down IT operational costs through automation
  • Ensure service quality with proactive management
Register today and unlock the potential of Oracle Enterprise Manager 12c for your enterprise.


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Thursday Jul 19, 2012

Oracle Enterprise Manager 12c July Newsletter is Out!

Each month the Enterprise Manager team puts together a full line-up of great articles, content and technical product information around a particular theme. This month is no different. In July, we’re focusing on lifecycle management and all the things you need to know about this important topic. Read the July newsletter to get the latest articles and content on lifecycle management. Read it now!

The July edition covers:
• Achieving Extreme Performance Across Oracle Exadata's Lifecycle

• Top 5 Database Compliance Risks—and How to Avoid Them
• Know the Best Tools to Provision and Patch Oracle Database 11g
• and much more...

So stay tuned as we bring you more feature articles, and more webcasts throughout the month.

Enjoy!

Subscribe here to receive the Oracle Enterprise Manager 12c Newsletter.


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Monday May 14, 2012

Forrester Consulting: Oracle Real Application Testing Delivers 224% ROI

Leading analyst firm, Forrester Consulting has recently published a Total Economic Impact™ (TEI) Study for Oracle Real Application Testing, an Oracle Database 11g Enterprise Edition option. In the study Forrester Consulting found that Oracle Real Application Testing delivered a very favorable 224% return on investment (ROI), based on a three year risk-adjusted period with a payback of 5.9 months.

Forrester Consulting's TEI results were calculated from in-depth interviews with Oracle customers and applied to a hypothetical organization developed within their TEI financial model. The study measured both the benefits and cost savings in areas around planned and unplanned maintenance, infrastructure upgrades and database performance management. The study also looked at the benefits of Oracle Real Application Testing to enhance business system uptime as well as reducing capital expenditure.

The study concluded that organizations similar to those interviewed could achieve the following benefits and cost savings (all figures are risk-adjusted, over three years):

  • 224% ROI with a payback period of 5.9 months
  • $5.9 Million in total benefits from increased business productivity and database availability


Total Benefits of Oracle Real Application Testing Over a Three Year Risk-Adjusted Period

Oracle Real Application Testing along with Oracle Enterprise Manager 12c continues to provide industry leading database management solutions that help customers reduce testing efforts and related costs while eliminating the risks associated with change.

More Information


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Thursday May 03, 2012

ON-DEMAND WEBCAST: Oracle Database Lifecycle Management with Oracle Enterprise Manager 12c, Now Available

If you missed the original live webcast, Oracle Database Lifecycle Management with Oracle Enterprise Manager 12c, the on-demand replay is now available, topics include:

  • IT asset discovery and inventory tracking
  • Database provisioning and end-to-end patch management
  • Ongoing change management including database schema changes
  • Configuration management for controlling configuration drift
  • Compliance management with out-of-box frameworks and policies for regulatory reporting
  • Site level disaster protection with built-in automation
Watch Now!


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Monday Apr 30, 2012

WEBCAST: Oracle Database Lifecycle Management with Oracle Enterprise Manager 12c

Wednesday May 2
8:00 a.m. Pacific / 11:00 a.m.

Register Now!

Join us for this webcast and learn how Oracle Enterprise Manager 12c Database Lifecycle Management Pack delivers a comprehensive solution that helps database, system and application administrators automate the processes required for managing the complete Oracle Database lifecycle. Discover how Oracle Enterprise Manager 12c's unique management capabilities allow you to efficiently manage all stages of the lifecycle including:

  • IT asset discovery and inventory tracking
  • Database provisioning and end-to-end patch management
  • Ongoing change management including database schema changes
  • Configuration management for controlling configuration drift
  • Compliance management for reporting industry and regulatory compliance
  • Site level disaster protection with built-in automation

Register today and unlock the potential of Oracle Enterprise Manager 12c for your enterprise.


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Wednesday Feb 29, 2012

Manage Oracle on the Go! Get the New Oracle Enterprise Manager 12c Mobile App for iPhone

Oracle Enterprise Manager Cloud Control 12c Mobile App for incident management with service request integration is now available for the Apple iPhone. With this release Oracle now offers the ability to track, monitor, and manage incidents directly from your smart phone. IT managers and administrators using Oracle Enterprise Manager 12c can view incident and problem details directly in the app, as well as acknowledge, assign, prioritize, escalate and annotate incidents. The app provides seamless connectivity to My Oracle Support allowing users to drill-down into any service request associated with a problem. In addition, the flexible setup screen enables users to connect to multiple Oracle Enterprise Manager 12c environments from within a single pane.

Manage incidents directly from your iPhone
View and track system issues
Provide quick status updates


Download the Oracle Enterprise Manager Cloud Control 12c Mobile app


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CASE STUDY: Vodafone Embraces Proactive Database Management to Ensure Reliable Mobile Communications for 391 Million Customers

Check out the latest customer case study for Vodafone, one of the world’s largest mobile communications companies. Learn how Vodafone overcame the challenge of managing 3,650 databases across its global businesses by embracing proactive database management with integrated support. The end result; response times to issues improved by 50%, leading to highly available and more reliable mobile communications for Vodafone's customers. Read the case study.


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