By Scott Mcneil-Oracle on Feb 29, 2012
Oracle Enterprise Manager Cloud Control 12c Mobile App for incident management with service request integration is now available for the Apple iPhone. With this release Oracle now offers the ability to track, monitor, and manage incidents directly from your smart phone. IT managers and administrators using Oracle Enterprise Manager 12c can view incident and problem details directly in the app, as well as acknowledge, assign, prioritize, escalate and annotate incidents. The app provides seamless connectivity to My Oracle Support allowing users to drill-down into any service request associated with a problem. In addition, the flexible setup screen enables users to connect to multiple Oracle Enterprise Manager 12c environments from within a single pane.