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  • November 25, 2020

Oracle Real User Experience Insight is now on Oracle Cloud Marketplace

Hello everybody! We have an exciting announcement to make..

Oracle Real User Experience Insight (RUEI) is now available as an app on Oracle Cloud Marketplace!

Oracle Real User Experience Insight ("RUEI" for short) is a utility that reports real-user traffic from your business-critical applications. For many years, RUEI has been helping customers maximize the value of their on-premise based Web applications and supporting infrastructures, by delivering insight into real end-user experiences. Now you can use the new Oracle Cloud Marketplace app to deploy RUEI in the Oracle Cloud, with minimal installation and network setup required, so you can jump-start the monitoring of your cloud applications.

Video: Oracle Real User Experience Insight on Oracle Cloud Marketplace (3 min)

Video of RUEI on OCI Marketplace

Jump-Start user monitoring from the Oracle Cloud

There are three high-level steps involved in this process.

i. Configure Virtual Cloud Network (VCN)

ii. Deploy the RUEI app on the Oracle Cloud, and

iii. Setup the tunneling.

Simplified, Automated Installation in the Oracle Cloud

One of the prominent benefits using the new RUEI app, versus deploying it yourself, is its drastically simplified installation and network setup process. Using the app, you do not need to go through the standard installation process that is required for the on-premise product deployment. The app leverages Oracle Cloud's automation capabilities to deploy RUEI within a single Linux host configuration. What this means is that the RUEI components, such as the collector, reporter and repository, are pre-configured using the app, and will be deployed all-in one in a single host environment. The approximate time it takes to complete the RUEI app deployment is 30 minutes. 

(For existing RUEI users): No need to configure a network TAP device!

If you are an existing RUEI user, you may be wondering how to set up a network TAP device in the cloud. Traditionally, deploying a network TAP for RUEI is a requirement in case of an on-premise datacenter deployment in order to capture the network traffic, and you would have had to work with the network administrators to configure the TAP device. No separate TAP device is needed when working with the RUEI app in the cloud...instead, you will set up a Virtual Ethernet Network Tap and Layer two Tunneling Protocol (L2TP) tunnel so that the traffic flows from the target application instance to the RUEI instance. This can be done fairly easily by following the steps in the RUEI Administration guide Appendix B, Setting Up a Virtual Network TAP and L2TP Tunnel. The best part is that you should not need help from your network team to do this, though you may want to liaise with your Oracle Cloud Administrator. The approximate time to complete the tunnel setup for an application running on another Oracle Cloud instance, is 15 to 30 minutes. 

Configure Virtual Cloud Network (VCN) and Deploy the RUEI App in Oracle Cloud

STEP 1: Configure Virtual Cloud Network

1. Go to Oracle Cloud console using the URL provided in the Welcome email. Enter user name and password to log in. 

2.    From the Main menu, select “Networking” , then “Virtual Cloud Networks”. In the Virtual Cloud Networks page, select the compartment from the pull-down menu.

3.    Click “Start VCN Wizard”.

4.    “VCN with Internet Connectivity” is selected by default. Click “Start VCN Wizard”.

5.   The “Create a VCN with Internet Connectivity” page opens. Enter basic information such as VCN name and compartment. In the example below, the VCN name is “RUEI_VCN” and the compartment is “RUEI_demo”.

6.    Scroll down to find “Configure VCN and Subnets” section. Modify or accept the default values. Click Next.

7.    Review the configuration, and click “Create”.

8.    Once the check marks are updated, click “View Virtual Cloud Network”.

9.    Once the VCN is created, click “Security List”, which is located under “Resources”.

10.    Click “Default Security List for < VCN name>” link from the table. This is the default security list for your public subnet. 


11.    Select “Ingress Rules” link. Ensure that there is a security rule configured for the port 22 by default. Click “Add Ingress Rules”.

12.    The “Ingress Rule” page opens. Enter the following entries to create new rules, then click “Add Ingress Rules”.

  • Stateless: no, type: CIDR, source:, protocol: TCP, destination port: 443, description: web-https
  • Stateless: no, type: CIDR, source:, protocol: L2TP, description: L2TP

13.    Review the configuration change in the Ingress Rules screen for the default security list.

Now the VCN is set up. Next, we will deploy RUEI app from the Marketplace.. 


STEP 2: Deploy RUEI into the Oracle Cloud using the app

14.    From the main menu, select “Marketplace”, then "Applications". 

15.    In the Marketplace page, enter “Real User Experience Insight” to search for the RUEI App in the All Applications section.  Click the RUEI App. 

16.    Select the compartment, agree to the term and restrictions, and click “Launch Stack

17.    Enter the Name and Description. You can optionally select tags. Click Next.

18.    In the "General Settings" section, select region, target compartment and availability domain. 

19.    In the "RUEI reporter details" section, enter the RUEI password, select Instance shape, and enter SSH Public key. You will need the SSH key in order to access RUEI instance. How to create SSH key, please refer to Creating a Key Pair section in OCI document. 

20.    In the “Networking details for RUEI and Oracle Database” section, select compartment, VCN and subnet. Select the VCN you created above. Public subnet is selected in this example. Click Next.

21.     Review the configuration and click “Create”.

22.    The “Resource Manager Job” screen opens, and the Job starts to run. This takes approximately 15 minutes to complete.

23.    Once the job is completed, wait for few seconds and refresh the page. Repeat this until you see the “Application Information” tab.  Alternatively, click the “Stack Details” in the breadcrumb. Then click the “Application Information” tab.

24.    Click the “Open RUEI” button. You can also see the RUEI URL on the screen. 

25.    This opens the RUEI login page in a new browser tab. Alternatively, you can copy the public IP address from the screen in the previous step, and type https://<public IP address>/ruei/ in the address bar. Enter “admin” as a Username. Password is the RUEI password, which you specified during the app deployment. 

26.     Dashboard page opens for RUEI Web interface  

Congratulations! Now you are logged into RUEI running in the Oracle Cloud. However, at this point RUEI is not collecting the data yet. You will need to set up Virtual Network TAP and L2TP tunnel, which allows traffic to flow from the monitored application to the RUEI instance. 

STEP 3: Set up Tunneling from your monitored Application to RUEI

The steps for setting up Tunneling from your monitored application to RUEI may change depending on how and where your application is deployed.  For how to setup tunneling, please refer to the RUEI Administration guide Appendix B, Setting Up a Virtual Network TAP and L2TP Tunnel for more information. 


The  image below shows a sample deployment of RUEI monitoring E-Business Suite (EBS).  In this example, EBS itself was also deployed via an Oracle Cloud Marketplace app, in the same Virtual Cloud Network (VCN) as RUEI. Please refer to the White Paper How to Deploy RUEI to Oracle Cloud and Monitor E-Business Suite for the detailed steps to configure the tunneling specific to monitor the EBS Demo App  (Oracle E-Business Suite 12.2.9 Demo Install Image).


For more information about the RUEI app in Oracle Marketplace, please see the documentation Deploy an Oracle Real User Experience Insight Instance in OCI Marketplace.

Please also see the 18 min YouTube video Oracle Real User Experience Insight (RUEI) Demo to explore the general RUEI capabilities.

Oracle Real User Experience Insight (RUEI) Demo

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