New Management Connectors to Integrate Oracle Enterprise Manager with HP Management Products
By chung.wu on Apr 08, 2009
One of the most frequently asked questions that our customers ask about Oracle Enterprise Manager is its ability to integrate with other management tools. This is understandable. As good as Enterprise Manager is at managing Oracle database and applications, many IT departments already use other tools for managing their network, keeping track of their storage, and running their helpdesks. Enterprise Manager provides a rich selection of approaches for exchanging data with other tools. These integration capabilities just got better this week with the release of three new connectors, which include:
- Management Connector for HP Service Center
- Management Connector for HP Service Manager
- Management Connector for HP OpenView Operations Manager
These three connectors join a growing collection of similar connectors for integrating Oracle Enterprise Manager with Siebel Helpdesk, BMC Remedy Helpdesk, PeopleSoft Helpdesk, Microsoft Operations Manager and IBM Tivoli Enterprise Console. They help automate ITIL problem and incident management processes by automatically generating helpdesk tickets, forwarding alerts, and synchronizing status updates bi-directionally.
Because these integrations are done at the Enterprise Manager platform level, they benefit all the different users of Enterprise Manager from DBAs to infrastructure administrators to application administrators. In other words, if you want to use Enterprise Manager to manage Oracle E-Business Suite or Siebel or a Java EE app running in Oracle Weblogic Server, and you still want to use HP tools to carry out other tasks, you can now use these connectors to achieve the integration.
More information about Enterprise Manager's Connectors can be found here.
Read the press release here.