Wednesday Feb 29, 2012

Manage Oracle on the Go! Get the New Oracle Enterprise Manager 12c Mobile App for iPhone

Oracle Enterprise Manager Cloud Control 12c Mobile App for incident management with service request integration is now available for the Apple iPhone. With this release Oracle now offers the ability to track, monitor, and manage incidents directly from your smart phone. IT managers and administrators using Oracle Enterprise Manager 12c can view incident and problem details directly in the app, as well as acknowledge, assign, prioritize, escalate and annotate incidents. The app provides seamless connectivity to My Oracle Support allowing users to drill-down into any service request associated with a problem. In addition, the flexible setup screen enables users to connect to multiple Oracle Enterprise Manager 12c environments from within a single pane.

Manage incidents directly from your iPhone
View and track system issues
Provide quick status updates


Download the Oracle Enterprise Manager Cloud Control 12c Mobile app


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CASE STUDY: Vodafone Embraces Proactive Database Management to Ensure Reliable Mobile Communications for 391 Million Customers

Check out the latest customer case study for Vodafone, one of the world’s largest mobile communications companies. Learn how Vodafone overcame the challenge of managing 3,650 databases across its global businesses by embracing proactive database management with integrated support. The end result; response times to issues improved by 50%, leading to highly available and more reliable mobile communications for Vodafone's customers. Read the case study.


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Tuesday Feb 28, 2012

Cerner Delivers Proactive Database-as-a-Service

Watch and learn how Cerner, one of the leading healthcare technology solution providers, efficiently manages hundreds of databases for its clients using Oracle Enterprise Manager and Database-as-a-Service.

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Monday Feb 27, 2012

Why Database as a Service: Think Scalability and Agility

For those interested in delivering Database as a Service (DBaaS) for your IT, or just looking for more insight into this powerful capability—check out the latest Oracle Enterprise 12c InDepth Newsletter. This edition features a great article on why you should consider DBaaS in your IT strategy. Here's a hint, think scalability and agility!

Subscribe here to get the latest issue delivered to your mailbox.


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Thursday Feb 23, 2012

Q&A: Leng Tan, VP of Development, Discusses the New Oracle Database Lifecycle Management Solution

In this month's Oracle Enterprise Manager 12c InDepth Newsletter, Leng Tan, VP of Development for Database Manageability, discusses some of the issues facing IT today. In the interview, Leng talks about the ways administrators can address and overcome these challenges using Oracle Enterprise Manager 12c Database Lifecycle Management solution. Be sure to read the article to learn more!

To get the latest issue of the Oracle Enterprise Manager 12c InDepth Newsletter, subscribe here.

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Wednesday Feb 22, 2012

Oracle Enterprise Manager 12c Newsletter: February 2012 Edition Now Available

Get the latest issue of the Oracle Enterprise Manager 12c Indepth Newsletter. Read it Now!

The February edition covers:

  • Oracle Database Lifecycle Management
  • Enterprise Management Online Forum
  • Database as a Service
  • and much more...

Enjoy!

Subscribe here to receive the Oracle Enterprise Manager 12cNewsletter.

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Tuesday Feb 21, 2012

Oracle Enterprise Manager Ops Center Doctor Utility - The Administrator's Companion

Oracle Enterprise Manager Ops Center comes with a very helpful little utility called Ops Center Doctor, or OCDoctor for short. This utility assists in various stages of the Ops Center deployment and can be a real life saver. It is updated on a regular basis with additional knowledge (similar to an antivirus subscription) to help you identify and resolve known issues or suggest ways to improve performance.

In this blog, I provide step-by-step instructions on how to install and use OCDoctor. At the bottom of the blog , you will find links to the recording of a live webcast on Thursday, February 23rd at 11:00 EST or 8:00 AM PST , when I will talk about OCDoctor live and answer questions .

Eran Steiner | Technical Architect

Oracle Enterprise Manager Ops Center Engineering | ORACLE

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Oracle Exadata Management — Diary of an Exadata DBA

I recently had the chance to sit down with Deba Chatterjee, Senior Product Manager, Database Manageability to talk about Oracle Enterprise Manager 12c and how it's making Oracle Exadata management easier for DBAs. He had a great analogy that I wanted to share. "To describe how Enterprise Manager is making Exadata management simple and less complex, is by using an approach we call, 'Exadata Aware Database Performance Analysis'. The best way to illustrate how this works, is to use real-world scenarios," Deba added. Here is one of those scenarios—an excerpt from the diary of an Exadata DBA.

November 15th, Late Evening

Database performance has suddenly dropped becoming very poor. The same reports that were running fine a couple of hours ago are now taking forever to complete. The boss just left me a message that the CRM analytics director was pretty upset and wants to know why we have a performance problem.

I checked the queries and the execution plans both look the same with lots of smart scans and cell offloading. Suddenly, the response time has gone south and I cannot figure out why?

My first step was to look at the database performance page in Oracle Enterprise Manager 12c, which now comes with built-in Oracle Exadata support. Hey, what do I have here in the I/O tab? The Exadata system health button is red, that's not good. What's happening? I clicked the button and it took me to the Exadata health triage page, this is where I can see if I have potential issues such as;

  • Load imbalance
  • ASM related problems
  • Cell software or hardware failures
  • Cell configuration issues
  • Network related failures


The red Oracle Exadata system health button indicates potential issues impacting database performance.

Next, I noticed that the network status was red, it must be a network issue, right? I quickly checked the administration screen in the Infiniband Target Home page, and saw we had a degraded port in the Port Details status section. I disabled the bad port and allowed the network traffic to automatically fail over to its peer. I'll have to look into this later, for now I just wanted to get the system up and running.


View of the degraded port in Infiniband Switch Schematic.

I quickly re-checked the Exadata system health status again, it showed all green—looks like everything was working, problem solved. I called my boss back to give him the good news that the database performance was back up. I sure am glad all these things are integrated; otherwise I would have been here all night trying to figure this out.

Oracle Database Management resources:

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Thursday Feb 16, 2012

Managing Oracle Database 11g—Questions and Answers from the Oracle Enterprise Management Online Forum

We received tons of questions from our recent Oracle Enterprise Manager 12c Online Forum, we wanted to continue to provide answers to the most popular ones. In this installment, we'll cover questions from the DBA and developer track.

Q. What kind of testing do you recommend for upgrading from Oracle Database 11gR1 to 11gR2?
A. Oracle Real Application Testing using Database Replay and SQL Performance Analyzer's capabilities are recommended for any Oracle Database upgrade. Check out these resources for more details: Oracle Real Application Testing datasheet and OTN for details on upgrading your database.

Q. Can I manage Oracle Exadata and traditional Oracle Databases from the same console?
A. Yes, you can manage Oracle Exadata and single instance and/or RAC databases from the same Oracle Enterprise Manager Cloud Control console, as well as WebLogic and many other targets. Check out this demo to see how.

Q. I thought Active Session History (ASH) was intended for real-time?
A. ASH can be use for both real-time and historical analysis. It is a black box that records session activities and helps to analyze across several performance dimensions. Click here to see a quick demo.

Q. What is the difference between Oracle Enterprise Manager 12c and Oracle Database Control?
A. Database Control is a subset which runs off a single database. Oracle Enterprise Manager 12c is a central repository which allows administrators to manage and monitor from a single console.

Q. How does Real-Time Automatic Database Diagnostics Monitor (ADDM) work – the database is hung right?
A. Real-Time ADDM, included in the Oracle Diagnostic Pack for Oracle Database, uses 2 different modes of connection to the database. A normal connection and a diagnostic mode that is a lock less, latch less connection which allows only few actions. Using the diagnostic mode connection Real-Time ADDM performs a hang analysis and determines any blockers in the systems. Check out this demo to see how Real-Time ADDM works.

Q. Can we achieve all the new functionality in Oracle Enterprise Manager 12c using terminal?
A. No. Features like ASH Analytics, Real-Time ADDM and Compare Period ADDM are only available using Oracle Enterprise Manager 12c's console.

Q. Is Real-Time ADDM available only in Oracle Enterprise Manager 12c?
A. Yes, Real-Time ADDM is a new feature in Oracle Enterprise Manager 12c.

Q. Can you explain the difference between Oracle Database 11g Monitor in Memory Access Mode vs. Real-Time ADDM direct access to SGA?
A. Real-Time ADDM does not use Memory attach mode. We use a proprietary connection method which connects using a lock less, latch less connection bypassing the SQL Access layer.

Q. Is there any limit on the number of days on which ASH can be used for analysis?
A. The in memory ASH data is typically available for 1 hour or till the point the memory buffer is flushed to disk. You can find out ASH retention by using: select min(sample_time), max(sample_time) from sys.WRH$_ACTIVE_SESSION_HISTORY;

From more Oracle Database Management product information check out these resources:

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Saturday Feb 11, 2012

Managing the World's #1 Middleware - Questions and Answers Series from the Oracle Enterprise Management Online Forum

Today, in a blog series on sharing the Q&A from the Oracle Enterprise Management Forum, we'll cover the Q&A from the "Managing the World's #1 Middleware" session in the DBA/ Developer track.

Oracle Fusion Middleware 11g is the #1 application infrastructure foundation available today. It enables enterprises to create and run agile, intelligent business applications while maximizing IT efficiency through full utilization of modern hardware and software architectures. Oracle Enterprise Manager is the most complete and integrated availability and performance monitoring for Fusion Middleware and delivers unique capabilities such as production diagnostics, model-driven topology mapping and business transaction management.

With the introduction of Oracle Enterprise Manager 12c we continue to drive down the Total cost of ownership of our middleware solutions through introduction of new automation capabilities.

Firstly, we have automated some of the most common tasks in monitoring a Middleware environment. 
Most of you will view the dependency between components, navigate across them, and look for occurrence of related incidents or performance problems between them. You can now do these activities very simply through our Routing Topology Viewer. Enterprise Manager is also continuously monitoring log files for occurrence of any exceptions or errors. Our Log viewer allows you to search log files across components even if they are spread across WLS domains.

Secondly we have added some unique capabilities for Diagnostic automation. 
Now many of you may already be familiar with the Diagnostic Advisors we have built for the Oracle Database. We, for the first time in the industry, are now offering similar capabilities for the WebLogic Server tier as well. Just like the Database, the Middleware Diagnostic Advisor analyzes an hours worth of performance data and generate performance findings every hour. There are recommendations associated with each of the findings that can help you tune your application performance. Currently there are 6 types of findings we generate and we will continue to add to this list in each upcoming release. 

Finally, we continue to deliver on new capabilities for provisioning automation
As you know, provisioning activities can sometimes consume 40-50% of a typical administrators time, and we want to help optimize this so that this time can be spent on more value added activities. One of the key new capabilities in Enterprise Manager 12c is automation capabilities for scaling WebLogic Server and SOA domains, as well as automation for deployment and Java EE applications

With Enterprise Manager 12c we are confident that unprecedented levels of automation we offer will be extremely valuable to the Fusion Middleware admin community

In this session we demonstrated some of these new functionalities. The recording from the Oracle Enterprise Management Online Forum is now available to watch on demand.

Questions and Answers from "Managing the World's #1 Middleware" session

Q. Is it safe to perform diagnostics on a live production system?

A. Yes, EM12c provides a number of diagnostic services including JVM diagnostics, which is hot-pluggable on running JVMs, configuration diagnostics though EM12c’s configuration management services. Enterprise Manager customers routinely employ these services to perform root cause analysis in problematic production environments.

Q. Does EM 12c support WLS 12c?

A. Yes, Enterprise Manager 12c supports WLS12c including Enterprise Manager’s middleware lifecycle services.

Q. What does Enterprise Manager do for Exalogic?

A. Enterprise Manager provides complete apps to disk management for Exalogic though the Exalogic Dashboard providing a unified view of hardware and software assets. Furthermore, Enterprise Manager 12c provides visibility into hardware assets by communicating to the integrated lights out management card, or service processor. Consequently, Enterprise Manager has visibility into the compute nodes, switches and storage on Exalogic hardware.

Q. Does EM12c contains a new version of ADP(aka Clearapp) also?

A. ADP has been integrated into the EM12c console, providing a single pane of glass for ADP across WLS instances.

Q. Enterprise Manager 12c has a new look and feel, are there any changes under the hood?

A. Enterprise Manager Cloud Control (12c) has a new modular plug-in architecture that allows for a more flexible product life-cycle. As a consequence, new middleware management release features can be downloaded directly into Enterprise Manager 12c and new functionality can be pushed down to the EM agent. Furthermore, Enterprise Manager’s new architecture scales to meet the largest customer deployments of Fusion Middleware and Weblogic domains.

Q. How does Real User Experience Insight track the users?

A. Real user Experience Insight uses Network Protocol Analysis, which is non-intrusive to the end-user performance, to track all end-users accessing the (web) application.

Q. What is new in Enterprise Manager Enterprise Manager 12c for Middleware?

A. Enterprise Manager 12c builds upon 11g release in a number of significant ways. This includes tighter integration with Enterprise Manager Ops Center for Hardware Management (networking, storage, compute nodes). Additionally, EM12c provides the ability to clone and scale out Fusion Middleware Containers and WLS containers with Java Required Files. And lastly, the Exalogic Dashboard has been improved with simplified discovery and a new look and feel.

Q. What is the difference between WLS Console, Fusion Middleware Control, and Enterprise Manager Cloud Control?

A. The WLS Console is converging with Fusion Middleware Control Console over time and ultimately provides a single console for Weblogic and Fusion Middleware management. The end goal is for Fusion Middleware Console to contain the functionality of the Weblogic console, plus provide extended console management services for the Fusion Middleware stack.

Q. Is there any overlap with Fusion Middleware Control Enterprise Manager Cloud Control?

A. Enterprise Manager Cloud Control works hand-in-hand with Fusion Middleware Control. EM12c and Fusion Middlware Control acts as a single pane of glass allowing you to manage all your Weblogic and Fusion Middleware Domains from a single console. In addition to the configuration capabilities of Fusion Middleware Control, Enterprise Manager Cloud Control provides services to those middleware instances including: deployment, cloning/scaling, testing, configuration management, diagnostics, service level management, patch automation and cloud management services - all from that single console.

Q. Can Enterprise Manager Cloud Control manage the tight integration of Coherence and Weblogic?

A. Yes, Enterprise Manager Cloud Control has Coherence management capabilities and can monitor and manage both weblogic and Coherence. For Coherence Enterprise Manager Cloud Control provides deployment, cloning/scaling, configuration management, diagnostics, service level management, patch automation and cloud management services, all from the Enterprise Manager Cloud Control console.

Q. Hanging off a previous Q - When would you need WLS/FMw Console over EM Cloud Console?

A. Enterprise Manager Cloud Console provides a greater number of services than WLS/FMW Console providing a single pane of glass for enterprise management. For example, in addition to the configuration capabilities of Fusion Middleware Control, Enterprise Manager Cloud Control provides services to those middleware instances including: deployment, cloning/scaling, testing, configuration management, diagnostics, service level management, patch automation and cloud management services - all from that single console.

Q. Does Exalogic system run Database servers as well (as app servers etc.)? Thought I saw something along the lines from a slide in another session.

A. Yes, Exalogic can run database servers, however, as a best practice Exalogic is best paired with Exadata from a performance and high availability standpoint.

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Thursday Feb 09, 2012

NEW STUDY: Oracle Database 11g Delivers Significant Savings over Microsoft SQL Server

ORC International: Oracle Database 11g is 49% Easier to Manage and 46% Less Complex

Oracle Database 11g Release 2 continues to outperform Microsoft SQL Server 2008 Release 2 by a substantial margin, according to a new ORC International study. In the report, "Database Manageability and Productivity Cost Comparison Study Oracle Database 11g Release 2 vs. Microsoft SQL Server 2008 Release 2," Oracle once again demonstrates its leadership in overall database self-manageability with significant productivity and complexity savings.

The study found that Oracle Database 11g Release 2 took half the amount of time and effort to complete four routine database administrator (DBA) tasks compared to Microsoft. The study measured typical tasks such as initial database setup, routine daily administrative tasks, and backup and recovery, as well as performance and tuning tasks.

In one particular scenario, the study illustrated how a DBA could perform database diagnostics and tuning tasks 143 times faster using Oracle Database 11g over Microsoft SQL Server 2008. The report concluded that Oracle allowed IT organizations and DBAs to

  • Perform administrative tasks 49% faster than Microsoft SQL Server 2008
  • Save time with 46% fewer steps for the same set of standard routine functions versus Microsoft
  • Increase productivity and save businesses up to US$58,800 per year per DBA by using Oracle Database 11g over Microsoft SQL Server 2008

This report, along with similar competitive studies ORC International conducted including one against IBM DB2 9.7, reaffirms Oracle Database 11g as an industry leader with its unique self-managing automation and performance capabilities. Oracle Database 11g, along with Oracle Enterprise Manager 12c Database Management Packs, continue to help DBAs become more productive at getting their jobs done faster and with less effort.

More information
To learn more about Oracle Database 11g and Oracle Enterprise Manager 12c, please visit:

Tuesday Feb 07, 2012

Solaris and SPARC virtualization management features of Oracle Enterprise Manager Ops Center including "Live Migration"

This blog provides a short history of how Oracle technology in the Solaris and SPARC world has progressed to where we are with the SPARC-T4 Server family and Oracle VM Server for SPARC (formerly Logical Domains).  The entry continues with observations of why these technologies are relevant to business and IT stakeholders, today.  And finally, how Oracle Enterprise Manager Ops Center is piquing customer interest in moving forward with Logical Domains, followed by a short demonstration of LDom Migration in action.
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Delivering Database-as-a-Service (DBaaS) with Oracle Enterprise Manager 12c

In the 2011 IOUG Survey on Cloud Computing , 37% of respondents said they have a private cloud computing effort underway within their enterprises, up 29% from a similar survey conducted in August 2010. As you can see from this growing trend in the chart below, a significant number of companies are now considering deploying either private or public clouds, with many leaning towards the Platform-as-a-Service (PaaS) model.


The Oracle PaaS includes Database-as-a-Service (DBaaS) as one of its foundations. Based on Oracle Database 11g and Oracle Exadata Database Machine, the Oracle DBaaS model is a highly elastic and scalable platform that can deliver database applications and services in a public or private cloud environment.

One of the reasons why DBaaS works so well and why so many IT organizations are finding it very cost effective is manageability. With the recent release of Oracle Enterprise Manager 12c, Oracle now delivers deep management and automation capabilities that span the entire Database cloud lifecycle—from configuration and change management to performance diagnostics and tuning. It lets administrators identify and consolidate pooled resources, setup role-based access, define the service catalog, and related chargeback plans for compliance and reporting purposes.

For example, when the demand for services peak, say during a quarter end closing, Oracle Enterprise Manager 12c allows administrators to scale-up their databases, in some case, in as little as 20 minutes, and subsequently scale-down when workloads change. Finally, the solution lets IT management establish accountability for DBaaS consumers to help them understand the costs of services.

In a recent podcast, “Database-as-a-Service using Oracle Enterprise Manager 12c”, I talked with Sudip Datta, Senior Director, Oracle Enterprise Manager Product Management, about the paradigm shift for deploying database applications and services to the cloud through DBaaS. Listen to the podcast by clicking the image below.

To learn more about Database-as-a-Service, I recommend you read the technical whitepaper Database-as-a-Service using Oracle Enterprise Manager 12c Cookbook, which outlines how to setup DBaaS for your organization.

For more advanced documentation, be sure to read Part III of the Oracle Enterprise Manager Cloud Administration Guide that focuses on the Database-as-a-Service.

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Thursday Feb 02, 2012

Many Clouds Many Choices - Questions and Answers Series from the Oracle Enterprise Management Online Forum

As mentioned in my blog earlier this week, I talked about sharing the Q&A from the Oracle Enterprise Management Forum in a series of blogs during next few weeks.  In this blog, I will share the Q&A from the "Many Clouds Many Choices" session in the IT Management / Architect track .

As enterprise adoption of cloud computing accelerates, driven by compelling advantages of higher efficiency and lower costs, rapid deployment and elastic scalability, organizations need a plan for moving from the current state toward cloud models based on shared services, self-service and metered use.

In this session, Rex Wang, Vice President, Product Marketing, Oracle talked about how can organizations get started on the evolution to cloud computing . This was the best attended session in this track. The recording from the Oracle Enterprise Management Online Forum  is now available to watch on demand as well.

For more information, please go to Oracle Enterprise Manager  web page or  follow us at : 

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