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The Official Oracle Commerce Cloud Blog

What's New in the 18C September Maintenance Pack for Oracle Commerce Cloud

In our fifth update for 2018 of Oracle Commerce Cloud, we've added a long awaited and often requested feature -- Dynamic Curation -- as well as multiple inventory location support, and more.

Visit our online Help center for more in-depth documentation on 18C and download the 18C September Maintenance Pack User Guide Addendum here.

All customers can now also access details on What's New with each Commerce Cloud release, as well as videos, FAQs, how-tos, best practice guides, and more in our online community, Customer Connect (log-in required)

The major new features released in the Oracle Commerce Cloud 18C September Maintenance Pack Update include:
 
Guided Search
Dynamic Curation
Merchants can now optimize search results right in the Admin UI in a variety of ways using the new Dynamic Curation feature in Oracle Commerce Cloud making it easier and faster to improve search relevancy and present the right search results to users based on a number of criteria and KPI. Dynamic curation allows for combining multiple criteria together to best drive results and setting up a default curation to apply to all results and/or override just for specific searches. 
 
Common strategies that can now be employed easily via the merchant interface include:
• Prioritizing results for products that are in stock and bestselling 
• Customizing the experience for specific results (e.g. a search for “dresses” could be prioritized based on newer products and most viewed, while a search for “polo shirts” could be prioritized by bestselling and in stock)
• Dynamically generating collection results and having this curation take effect for all “child” collections (e.g. defining a curation for the Men’s collection would take effect for all sub-collections, such as Men’s Shirts and Men’s Jeans).

Includes ability to order search results dynamically using retail metrics, such as product views and number of purchases in the last 30 days, inventory stock of a particular SKU, and catalog-specific data (e.g. product type, whether an item is on sale, when the product was first sold). 

Dynamic curation allows changes to be saved and previewed immediately. Once a curation is created, results will update automatically, dynamically reflecting product changes. (Sales and views are updated nightly.)  

In addition, merchants can now dynamically order products in a Collection via API call.

Multiple Inventory Locations
Multiple Locations API  
This feature allows merchants to maintain multiple inventory locations that service specific sites by providing a method for mapping a site to a single online inventory location. If no online inventory can be detected, the system will continue to use the default inventory location. For example, a merchant’s UK-based site can access its UK-based distribution warehouse, while its German-based site can access its German-based distribution warehouse), allowing transparency of inventory across multiple locations. 

Allows merchants to provide inventory statuses for a single SKU and the online inventory location associated with the current site (as specified in site mapping), as well as ensures all inventory checks made during a shopper’s journey are inventory location aware.

This is currently an API-only feature. Admin API and webhooks have been updated to be inventory location-aware.

Assisted Selling Application: Store-Specific Inventory on PDP
OCC’s Assisted Selling Application now leverages the new Multiple Locations API to show store-specific inventory on the product detail page. Inventory can now be displayed across sites and stores as configured by the Administrator, so that the store associate can see product inventory for multiple locations. This feature provides transparency of inventory across stores and sites in ASA, but is limited to supporting visibility of stock.

NOTE:  May require customization to display external promotions or related presentation in the cart. Doesn’t support shipping from other stores or reserving stock at other locations.

Additional New Features and Other Changes
There are also a number of additional new features, changes, and improvements included in Oracle Commerce Cloud 18C September Maintenance Pack. By functional area, these include:

Browser Support, Language, and Currency Support
Browser Support
Browser support is up-to-date.  

Language and Currency Support
Languages: No new languages added. 
Thirty-six languages are currently supported: Arabic (ar) (Storefront only), Bulgarian (bg), Chinese—Simplified (zh_CN), Chinese—Traditional (zh_TW), Croatian (hr), Czech (cs), Danish (da), Dutch (nl), English (en), English-GB (en-GB), Estonian (et), Finnish (fi), French (fr), French Canadian (fr_CA), German (de), Greek (el), Hungarian (hu), Italian (it), Japanese (ja), Korean (ko), Latvian (lv), Norwegian (no), Polish (pl), Portuguese—Brazil (pt_BR), Portuguese—Portugal (pt_PT), Romanian (ro), Russian (ru), Serbian - Cyrillic (sr), Serbian – Latin (sr_Latn),,Slovenian (sl), Spanish (es), Swedish (sv), Thai (th), Turkish (tr), Ukrainian (uk). 

Currencies: No new currencies are supported.  
Sixty-one currencies are currently supported:  AED (UAE Dirham), ARS (Argentine Peso), AUD (Australian Dollar), BGN (Bulgarian Lev), BOB (Boliviano), BRL (Brazilian Real),  CAD (Canadian Dollar), CHF (Swiss Franc), CLP (Chilean Peso), CNY (Chinese Yuan Renminbi), COP (Colombian Peso), CRC (Costa Rican Colon), CZK (Czech Koruna), DKK (Danish Krone), DOP (Dominican Peso), DZD (Algerian Dinar), EGP (Egyptian Pound), EUR (Euro), GBP (British Pound Sterling), GTQ (Guatemalan Quetzal), HKD (Hong Kong Dollar), HNL (Lempira), HRK (Croatian Kuna), HUF (Hungarian Forint), IDR (Indonesian Rupiah), INR (Indian Rupee), JPY (Japanese Yen), KES (Kenyan Shilling), KRW (South Korean Won), KZT (Tenge), LBP (Lebanese Pound), MAD (Moroccan Dirham), MXN (Mexico Peso), MYR (Malaysian Ringgit), NGN (Naira), NIO (Cordoba Oro), NOK (Norwegian Krone), NZD (New Zealand Dollar), PAB (Panamanian Balboa), PEN (Peruvian Nuevo Sol), PHP (Philippine Peso), PKR (Pakistani Rupee), PLN (Polish Zloty), PYG (Paraguayan Guarani), QAR (Qatari Riyal), RON (Romanian Leu), RSD (Serbian Dinar), RUB (Russian Ruble), SAR (Saudi Riyal), SEK (Swedish Krona), SGD (Singapore Dollar), THB (Thai Baht), TJS (Somoni), TRY (Turkish Lira), TWD (New Taiwan Dollar), UAH (Ukrainian Hryvnia), USD (US Dollar), UYU (Uruguayan Peso), VND (Vietnamese Dong), XAF (CFA Franc BEAC), ZAR (South African Rand). 

B2B
Shopper Profile Navigation Redesign
The Shopper Profile page has been redesigned to be more flexible and accommodate a new secondary navigation widget and new out of the box profile navigation widgets – one for B2C and one for B2B, allowing for presentation of different shopper profile features based on shopper role.

Also allows for the ability to display tabs on the profile page in a vertical or horizontal layout.

Storefront and Agent
Backorder and Pre-Order Add-On Support
Allows merchants to accept orders for new or existing items with add-ons/CPQ-configured items and sub-items that do not have stock, but are expected to arrive on a certain date or that can’t be shipped prior to an agreed upon release date.

This is particularly useful when selling items with add-ons/CPQ-configured items that are new for an upcoming season, items that have a hard release date and cannot be shipped before that date, and items that have recently gone out of stock.  

This capability is now available in both Storefront and Agent.   

Integrations: Telco 
Post-Pay Support
Using a combination of webhooks, OIC flows, and fully customizable server-side extensions, this feature provides key underlying services necessary to complete post-paid order capture and includes:
• Order Qualification: Checks that the account and billing information assigned is valid for the shopper
• Configuration Validation: For all new services purchased and operations on existing services, checks that the product configuration is valid.
• Credit Check: Skeleton credit check service that can be called at any point in the checkout process. 
• Pre-Order Submit Check: Trigger any final checks prior to payment authorization, inventory hold, credit check, etc.
• Publish Order: Publish order to OIC and allow any number of other apps to subscribe to the publish event.

Additionally, the Oracle Commerce Cloud order has been enhanced to support purchase of services products. These order items can now be assigned to a specific Customer Account, Service Account, Billing Account, Billing Profile, Service/Shipping Address, and Billing Address. 

Visit our online Help center for more in-depth documentation on 18C and download the 18C September Maintenance Pack User Guide Addendum here.

 

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