Starting with the Oracle Commerce Cloud 19C Update, merchants can now notify shoppers about available promotions throughout the shopper’s journey, increasing awareness of promotions shoppers can take advantage of, take-up of promotions, and overall sales conversion. When shoppers are close to qualifying for a promotion, merchants can message an appropriate action (e.g. Spend $50 more and get free standard shipping). The messaging dynamically updates as shoppers add items to the cart and once a shopper has received the promotion, a custom success message can be presented (e.g. Congratulations! You’ve qualified for free standard shipping!).
An in-depth how-to PDF for setting up promo upsells, along with a sample widget, are available in Customer Connect (login required)!
Our latest Office Hours webinar covering What's New in 19C and 19C August also includes a nice walkthrough and demo of this feature and how it works. Check it out in Video Hub (login required). Worth watching.
This is a great feature to take advantage of in advance of the 2019 holiday season, so make sure to learn all about it!