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September 4, 2019
Promotion Upsell Messaging How-To with Sample Widget
Starting with the Oracle Commerce Cloud 19C Update, merchants can now notify shoppers about available promotions throughout the shopper’s journey, increasing awareness of promotions shoppers can take advantage of, take-up of promotions, and overall sales conversion. When shoppers are close to qualifying for a promotion, merchants can message an appropriate action (e.g. Spend $50 more and get free standard shipping). The messaging dynamically updates as shoppers add items to the cart and once a shopper has received the promotion, a custom success message can be presented (e.g. Congratulations! You’ve qualified for free standard shipping!).
An in-depth how-to PDF for setting up promo upsells, along with a sample widget, are available in Customer Connect (login required)!
Our latest Office Hours webinar covering What's New in 19C and 19C August also includes a nice walkthrough and demo of this feature and how it works. Check it out in Video Hub (login required). Worth watching.
This is a great feature to take advantage of in advance of the 2019 holiday season, so make sure to learn all about it!