By Anna Wichansky*, Oracle Applications User Experience
Madhuri Kolhatkar, Michele Snyder, and Chaya Bijani of the Oracle Applications User Experience (UX) team made a weeklong site visit to Harvard University in Cambridge, Mass., in December, to help the university’s IT team kick-start the user-centered design process for a new implementation of PeopleSoft Campus Solutions.
Madhuri created the Applications UX Direct program and chairs a Working Group by that name for the Oracle Usability Advisory Board. UX Direct enables software professionals to use the Oracle UX design process, to reduce implementation complexity and increase user adoption. The team met with a dozen Harvard professors, deans, and business analysts to understand faculty job requirements, context of use, stakeholders, working environments, and potential information flow between the 12 schools and hundreds of departments that comprise this world-famous university founded in 1636. The requirements will help inform the Harvard IT architects’ implementation of PeopleSoft student information systems software, which already reflects student requirements. Harvard joined the OUAB in 2013, and is a regular participant in board programs and training events.
Dr. Harry Lewis, Gordon McKay Professor of Computer Science at Harvard University and co-author of popular textbook Elements of the Theory of Computation, displays his office work environment in December 2013.
*Anna is the chair of the Oracle Usability Advisory Board (OUAB) and alumnus of Harvard, 1973.