By Jeannette Chadwick, Oracle Applications User
The Oracle Applications User Experience (OAUX) team marked its 10th anniversary of attending Oracle’s HCM Users Group (OHUG) conference in New Orleans in June. OHUG provides Oracle users with insight into Oracle E-Business Suite, PeopleSoft, HCM Cloud, and Taleo applications. Every year, members of the OAUX team hop on a plane to connect with HCM customers and partners.
Oracle also made some exciting announcements at the OHUG conference about products in which the OAUX team’s user experience designs directly influenced the application.
During the Oracle keynote “What's New and What's Next,” Gretchen Alarcon (@GretchenA), Oracle Group Vice President, HCM Product Strategy, announced the new My Volunteering application in Oracle HCM Cloud, under Worklife Apps and HR Helpdesk. In the My Volunteering application, employers can engage with their employees by tracking their volunteering efforts and charitable contributions.
After the keynote, Aylin Uysal (@aylinuysal), Senior Director, HCM User Experience, demoed highlights in the Oracle HCM Cloud user experience. She talked specifically about how Oracle Cloud Applications are designed with mobility in mind. With Release 11, she said, the OAUX team has invested a tremendous amount into the Oracle HCM Cloud user experience.
Photo: Gozel Aamoth
After the conference, Uysal said in an email, “I was super excited to share how we made our HCM product simple and 100% consistent across all the roles and processes. This is a great milestone for us. Our audience was also very pleased to hear and see our user experience investment. They were pleased to see a product that was designed to embrace multiple generations working in the workforce today and in the future."
Thao Nguyen (@thaobnguyen), who is part of the AppsLab, the OAUX emerging technologies team, also co-presented with Uysal. Nguyen, Director, Research & Design, demonstrated Oracle’s voice integration with Oracle HCM Cloud through the use of an Apple Watch.
Photo: Gozel Aamoth
After the conference, Nguyen said in an email, “OAUX mobile experiences to increase user participation resonated with attendees, especially concepts like time entry on desktop, mobile, and smartwatch.”
The OAUX team also held its traveling usability lab at the conference. This was an exclusive two-day event, scheduled in advance by invitation only. Sixteen OAUX staff members ran the usability lab, which hosted six one-on-one activities and a group design jam – the first of its kind! A total of 66 participants representing 49 different companies worked with us during the two days.
Erika Webb (@erikanollwebb), Director, User Experience, and Laurie Pattison (@lsptahoe), Senior Director, User Experience, hosted an innovative user research method called a design jam. In a design jam, participants are encouraged to think outside the box and work with an Oracle designer to brainstorm on an idea. In this particular 2-hour activity, participants used different art supplies to create a user story and design centering on personal assistant technologies. This was an opportunity to help drive the design of an Oracle HCM Cloud application, through the minds and eyes of our customers and partners.
Photo: Gozel Aamoth
There’s nothing more satisfying than a few words of encouragement, especially when piloting a new user testing methodology. We were thrilled to hear words of praise from one customer:
|Photos: Jeannette Chadwick|
We know that schedules can get hectic (especially at a conference!), so we are very thankful that our customers and partners were able to take time to sit down with our usability engineers and provide exceptional feedback on our latest concepts and designs. It is so exciting to work with new users, as well as see familiar faces who have previously worked with our team
One long-time advocate and customer was so excited about her session that she let everyone know:
We had such a fantastic time in New Orleans and received wonderful and useful feedback. If you’re interested in learning more about this event, and for a better understanding of the design jam experience, check out this blog by Erika Webb: Design Jam in 2 hours: Report from OHUG.
Follow us on OAUX social media channels at Facebook, Twitter and LinkedIn to stay up to date with the OAUX team. We are constantly sharing new opportunities to get involved and provide feedback, and we’d love to hear your thoughts.
We look forward to seeing you at future events including Oracle OpenWorld 2016 this September. Join us for an exclusive lab tour of Oracle’s state-of-the-art Cloud UX Lab, in a usability feedback session, or both!