By Sarah Smart, Oracle Applications User Experience
To delve into the future of work and consider ways to move forward with changes facing sales, marketing, and service, , Oracle hosted the Modern CX Experience conference in Las Vegas at the MGM Grand in April. Jeremy Ashley, GVP, Oracle Applications User Experience (OAUX), brought along several members of his team for lab testing, a thought-leadership session, and a panel with students at the University of Nevada-Las Vegas.
Ashley’s session covered how current transitions in the industry and trends in the emerging workforce are shaping the next generation of user experiences in the Oracle SalesCX cloud. The session also discussed the future of enterprise experiences that capitalize on emerging technologies including wearables, the Internet of Things, and how they transcend both our work and personal lives.
“I think the attendees enjoyed his content,” said Jake Kuramoto, Senior Director of the AppsLab, the OAUX Emerging Technologies team.
Later in the week, the panel with students from UNLV featured Rebecca Wettemann, of Nucleus Research, Kuramoto, and Killian Evers, Vice President, OAUX for Sales. The focus of the panel was to address UNLV students’ (Millennials!) perspectives on navigating their future in an evolving work world.
“The panelists were very engaged and had a lot of interesting feedback,” Kuramoto said. “We don’t often get access to their demographic, so from a research perspective, it was eye-opening.”
UNLV students sit on a panel about the “Future of Work.”
For the first time ever, Modern CX included the Oracle onsite usability lab, where attendees contributed and influenced application design and direction by offering feedback and test-driving next-generation Oracle applications.
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Want to know how to stay modern, and keep up with the latest releases of the Oracle Applications Cloud? Check out Release 10.