By Vikki Lira (@vklira), Oracle Applications User Experience
I was thrilled to recently travel to London, UK, to participate in another Oracle Applications User Experience (OAUX) Building Simplified UIs PaaS4SaaS Workshop. This is an intensive design workshop that involves a partner, their customer’s user representatives and the Oracle UX team acting as design and technical facilitators.
It was my second time attending a workshop like this, and the first thing that struck me was that although the partner and customer involved were completely different, there was a consistency in the manner of how each workshop was conducted that stems from our adherence to OAUX design strategy: Simplicity, Mobility, Extensibility. It was fascinating to see how it was applied to this Oracle Sales Cloud application project.
Ultan O’Broin and Julian Orr kick off the workshop, a collaborative effort between Oracle Applications User Experience, Boxfusion Consulting and Panasonic. (Photo by Vikki Lira)
The OAUX team was delighted to collaborate with Boxfusion Consulting and Panasonic to help design and develop a solution for Oracle Sales Cloud using the Oracle Applications Cloud UX Rapid Development Kit (RDK). This hands-on workshop leveraged collaborative design work and technical explorations done remotely in advance by OAUX, Boxfusion Consulting, and Panasonic.
The Oracle Applications Cloud UX RDK is built on Oracle technologies and based on proven user experience design and development. It leverages the PaaS for SaaS advantage and accelerates the delivery of sleek, modern SaaS integrations and custom PaaS application solutions.
Offered in Oracle Applications Cloud UX RDK: Design patterns eBook, coded samples, technical eBook, wireframe template The first day started with introductions.
The OAUX team was led by Ultan O’Broin (@ultan), Senior Director and Julian Orr (@Orr_UX), Principal User Experience Engineer. Ultan kicked off with an overview of the three-day workshop and shared the OAUX design strategy.
Boxfusion Consulting introduced their team as well. They were thrilled to participate with the OAUX team and assist their customer, Panasonic, on this design and build journey. Luis Figueira, Project Lead for Boxfusion, said that "starting with the UX part of the application could mean that we were ensuring a big part of the project up front. We were ensuring that the customer had visibility of what the application would look like, thereby reducing the risk later on in terms of expectations that we deliver something that’s (designed) according to what their needs actually are."
Next up, Panasonic gave an overview of their use case and its current capabilities. The group then analyzed possible flows, users, and goals. The discussion then turned to how Panasonic envisioned what their new application would look like and what the most important elements were.
Built-in Best Practices
Before design sketching/brainstorming started, the group discussed design fundamentals and defined the Jobs To Be Done in order to stay on track throughout the design process. Then it was time to get to work!
Lancy Silveira (@LancyS), Senior User Experience Architect, Alex Sensier, Sr. CX Consultant, Boxfusion Consulting and Luis Figueira, CX Cloud Lead, Boxfusion Consulting discussing the RDK and ADF tools. (Photo by Vikki Lira)
The group broke up into two groups. One group dove into the details of the design and began sketching storyboards. The second group explored the RDK, Oracle ADF tools, how to apply design patterns, and the more technical back end such as options for deployment. After both groups agreed on a design sketch and flow, the team proceeded to use the wireframe template from the RDK to build their prototype.
The Multiplier: Speedy Design, Speedy Transfer
The second day started with a recap of the previous day’s accomplishments, and the group set goals for the day. The group agreed that they would work towards implementing a collaborative work plan for building a deployable solution.
Luis Figueira, Boxfusion Consulting, goes back to the basics—pen and paper—for storyboarding. (Photo by Vikki Lira)
Halfway through the day, the OAUX and the Boxfusion teams checked in with Panasonic to learn about their progress. After reviewing the designs, Daniel Creasey, European Channel Marketing Coordinator, Panasonic said, "The design is already looking really good. I’m impressed at the speed of everything in just two days."
The final day was once again focused on building and reviewing designs, as well as identifying any gaps in expectations. As Rhiannon Ainge, Business Systems and Marketing Manager, Panasonic said, "This project is for both our internal users and our channel partners so it’s really important that we deliver an excellent user experience."
From all the hard work that I witnessed, I am confident that is exactly what will be delivered.
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