Friday Dec 03, 2010

SocialChat: Efficiency of E20

Efficiency of Enterprise 2.0 tools. This was the subject we discussed in our SocialChat today. Read my tweets below (top down):

  • Lack of efficiency in the (communication) tools can be frustrating and eventually lead to poor effectiveness & minimal creativity.
  • I see it this way: With a limited amount of energy and attention I want to work as much as possible in the effective&creative area. Spending my time in the basics, ie. finding my way to the info and people, is wasted for me and the company.
  • efficiency w/o effectiveness is useless. efficiency is about effort and speed. Effectiveness is about results.
  • E2.0 tools bear the potential to get faster into the results and solution corner of the spectrum. But only if there is a critical mass of people using the tools.
  • The more people who use and contribute the higher the effectiveness for all of us. If the tools cannot cope with the demand, then we have a happy problem to solve.
  • A "single social platform" definitely bears the advantage not to miss info&experts in dark branches of the intranet. At least all internal platforms need to be interconnected.
  • E2.0 tolls create a flexible communication structure by ignoring the company's org-chart. This is more efficient (and effective) than sending the info up the chain and down into another team.
  • If the tools live up the the promise you can even communicate with people you don't know upfront!
  • I was happy to see (when coming from Sun) that the corporate yellow pages use tags. But tagging is complicated and there is almost no positive feedback loop in place to harvest the advantages of tagging.
  • Tagging should be easy, as well as retrieving the clusters of knowledge and competence. I would like to see more efficiency to understand the swarm(!).
  • I set up a Connect group to aggregate (= get a combined feed) for a couple of Oracle forums. This is much more efficient than checking the forums manually or receiving updates via mail
  • My hope is that others follow my example, and that I can benefit from their cleverness regarding E2.0.
  • Do it anyway because we benefit. Be cool. Be fast. Be more efficient and effective. And BTW_ tell others about your way of getting the job done.

This is, what I just did. Hope you enjoyed this posting.

See also Benefit of Social Media in Corporates? by Sreya Dutta

Friday Oct 29, 2010

SocialChat on Sharing Best Practices

This SocialChat touches the heart of Enterprise 2.0: Why is it challenging to share best practice? Once again, we had an interesting crowd together exchanging ideas at our internal microblogging channel. Read my share top down:

  • In my opinion "sharing best practice" has at least two problems:
    1) The entry barrier is to high. If you ask yourself if your case is a good example for best practice, then it is likely that you say no. So asking for just the best is wrong.
  • 2) Collecting "best practice" is most of the time an after-though, once the project is done. But then you are already preparing for the next project and don't have time to think about the previous lessons learned. 
  • Therefore "sharing best practice" needs to happen while you are still on the project. It should not be an extra step that causes extra work that nobody pays for.
  • @gary Indeed, social software can help to identify the nuggets. But this can only happen if the information is easily accessible and has an URI to refer to. And of course #3) we need a culture of sharing, referring and recommending stuff.
  • @amy "close communications" yes, but not "closed". Other employees need to be able to participate.
  • The trick is to exploit the selfish attitude of some people. (The altruistic do it anyway). The argument to convince the selfish and ego-centric is the following: …
  • @amy Incentives don't work. They don't change the culture.
  • @amy "What's my benefit if you can do your job better and get a bonus?"
  • As nobody is asking how to convince the selfish, I guess I keep the secret. :o)
  • @frank Open source is all about sharing. And the s-curve in Sun's recent visual brand was a symbol for sharing.
  • @frank But I do not want to sound too enthusiastic. Reality was somewhere between the ideal and the average. 
  • The secret trick revealed in the final minute...
  • Share with yourself! You gain something for your future projects if you blog some notes or fill some wiki pages about the current project for later use. (psst, others might do the same and you all benefit.)
Credits for the nice infinite icon: KPT #18

Friday Nov 20, 2009

Social Enterprise Tools. Beipiel Sun.

Hier die Folien und einige Referenzen zu meinem Abschlussvortrag der Swiss Intranet Summit 09 in Zürich. – Jetzt auch als Webcast!

Wednesday Aug 29, 2007

Der Schwabe Darth Vader entdeckt das Virale Marketing

Gefunden auf DabbleSläsch

English Version_

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