User Experience Cyberspace Has 7 Dimensions, maybe 8
By mprove on Feb 12, 2007
Thanks for the responses to my Friday article on the 4 dimensions of User Experience. Esp. to Sophie, Bernhard, and Frank. (As long as we are a limited sized group, everyone will be greeted by a virtual hand-shake.)
Bernhard indicated that there are some more dimensions to consider. You know what? He is right. Today I present 3 other important communication channels that matter in the user experience cyberspace.
First is IssueTracker (aka IssueZilla). This is the task tracking system used for OpenOffice.org. Lots of our UX contributions happen in IssueTracker. We submit bugs with a special focus on usability. We evaluate and comment on issues. And in cases where we write the specification, we add the URL to the task. To sum it up, IssueTracker provides the infrastructure for the development workflow. No feature, no bug fix goes into the product without an associated issue in IssueTracker. For us it remains an ongoing challenge to keep on top of it; and to gain the big picture of what is changing over all in the product.
We already had some initial conversations over our new IRC channel: irc://freenode/ux.openoffice.org. IRChats are a very synchronous medium. Very fast. High energetic, Very much fun and very prompting. I attended a meeting of the Mac porting group some time ago. So even moderated meetings are possible. We might try this for the User Experience project as well.
Real Life. Remember that? The stuff outside when you leave the Matrix? We hope to meet you in person on many occasions. Of course, OOoCon is the first choice, but other events like the World Usability Day might fill the time in between.
There is more (collaborative) space to explore and to utilize for our purposes. And I keep in mind, that I haven't answered Bernard's question yet; that was: "You should think of a place for graphical contributions." Yes, right. Let's discuss if we have a well suited spot for media files in our user experience universe, or if we need to add an 8 th dimension to our ecosystem of communication channels.