By Jeff Stiles, VP of Product Marketing for Supply Chain, Oracle
The business world moves incredibly fast and companies need to be able to quickly shape-shift to meet new demands and grab new opportunities. Supply chains that run on systems hard-wired to support business processes a decade ago—or even last year’s supply and demand environment—are at a huge disadvantage.
Updating systems every few years is simply not enough to keep up. But businesses that run on Oracle Fusion Cloud Supply Chain & Manufacturing (Oracle Cloud SCM) applications gain access to a wide range of new capabilities every quarter. Our integrated suite of cloud applications seamlessly links supply chain functions with other critical systems—ERP, HCM, CX, and sales—to provide better insight, boost collaboration, and streamline and automate business processes across the organization.
During the Oracle Cloud SCM Virtual Summit on November 17, supply chain and IT executives at companies around the world described why moving to integrated SCM cloud applications has been a big advantage for their organizations.
Here are just a few of the insights they offered.
“The global pandemic has affected everybody differently. It took probably four to eight weeks for us to figure out that we were one of the fortunate ones to be in an industry that's really valuable right now and essential. As more families are staying home, their houses have become dirtier—or that they've at least noticed so. They needed more cleaning products over the last six months. So we went from a nervous state of ‘Are we going to be able to maintain our sales?’ to quickly trying to figure out how many more units we were going to be selling and how quickly we could bring those in to be able to make that happen.
“We really struggled with having independent businesses across the world not being able to communicate with each other very well. Because of time zone issues, we were really limiting our international businesses and what they could forecast and plan. By going to the cloud, we were able to shorten some of those times and allow more global analysis and forecasting.” — Chris Jackman, associate manager of forecasting, Bissell
“In Cameroon, we've had a massive problem because ships don't call often because of longer clearing times. Therefore, we need to find alternate ways to move [products there]… In Uganda, which is landlocked, I cannot fly everything in… so I have to [use] the Mombasa port and then drive from Mombasa into Kampala. [We work] with our partners a lot more tightly and closely, and I think the analytics platform along with the global trade management application is really what helps us out right now.
“Supply chain resilience and the management of supply chain risk became so relevant to our executives and our CEOs that now we have a place in the executive committee to say, ‘Listen, this is what we are seeing and this is how important it is.’” — Arun Kumar, general manager of MTN
“The capability to call, transmit, and receive data in real time is the key success factor that in on-premise [applications] is not possible. But on the cloud it is possible, and all the information is collected in real time without a complicated conversion process…
“We survive and we win in the market because we are [able] to react with a very high level of flexibility when something is changing. So the capability to capture and compute and react in real time is the key factor for the success of our future business.” — Stephano Mariani, IT manager at Alcar
“IoT is playing a key role where we are able to give visibility to our customers and our operating team, and they are able to track our goods on transportation services… Customers are today very happy because they are getting updated.
“Technologies like blockchain and IoT are going to be our future. We just don't have logistics services; we are going to offer you technology solutions which will help to improve your business and save costs. That's our offering to our customers, and that is changing our life as well as our customers’ lives.” — Prabhakar Posam, CIO, Transworld Group
“If you want to become a resilient business, you have to be investing now—not just to respond to this crisis, but to enable you to respond to any crisis…
“We've made it very easy to ingest data from multiple sources to drive integrated cost functional business processes, due to the integrated nature of the Oracle Cloud SCM. One example is supporting ecommerce initiatives by seamlessly combining the capabilities of transportation, warehouse management, and order management. These out-of-the box integrated flows can be augmented with Oracle Integration support so that you can connect other systems and applications outside of Oracle.
“Oracle supply chain cloud is not some far off vision; it's here today, ready for you to begin your journey.” — Jon Chorley, chief sustainability officer and group vice president of SCM product strategy, Oracle
“We have been able to connect forecasting and execution without batch synchronization, resulting in the removal of delays and disconnects. The result is speed. We can now run a full end-to-end cycle from a demand forecast change through material requirements planning (MRP) to supply coming back from our supply partners in a single week. This used to take three weeks or more in our old architecture. And if we want to make incremental changes, we can even do that in 24 hours.” — Giovanni Schoordijk, senior director of the supply chain group purchasing organization, Oracle