The secret to cloud ERP innovation? Customers.

July 13, 2021 | 3 minute read
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By Rondy Ng, Senior Vice President of Applications Development, Oracle

Customers continue to inspire the evolution and growth of our products. Every month, my team receives hundreds of suggestions from our users and then gets to work bringing these ideas to life. It’s incredibly rewarding to see our customers optimize and improve their businesses based on new innovations we deliver.

We’re providing hundreds of updates every year to Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Enterprise Performance Management (EPM). The latest updates will help our customers take advantage of new growth opportunities by applying touchless processes that enhance the user experience and make work easier.

In keeping with our commitment to offer continuous innovation, I want to highlight several new capabilities within Oracle Cloud ERP and Oracle Cloud EPM:

  • Machine learning-enhanced intelligent performance management: Enables finance teams to import existing machine learning models from third-party applications, such as those that analyze customer data, deal profile data, or other operational data outside of finance, into Oracle Cloud EPM. This helps users validate and add context to plans, make more informed decisions, and more quickly turn predictions into business opportunities.
  • Financial reporting skills for Oracle Digital Assistant: Enable finance teams to easily manage account reconciliation, financial consolidation, and close processes with Oracle Digital Assistant. With the enhanced financial reporting processes, users can quickly and easily obtain insights into their organization’s performance by asking simple questions, like “What are the reconciliations due today?”
  • New Oracle Risk Management workflows and dashboards: Enable rapid detection and remediation of issues by analyzing user activity and transactions that are powered by AI, automated risk assessment workflows, and pre-built controls that quickly deploy against security threats. The enhanced Oracle Risk Management dashboard improves risk awareness, collaboration, and executive oversight to help organizations build robust corporate governance.
  • Unified project planning, budgeting, and execution: Helps ensure projects are planned and executed in alignment with an organization’s strategic goals. For example, users can propose projects in Oracle Cloud EPM and send them directly to Oracle Project Management for execution or easily extend budget controls and approvals in a single solution. The unified business flow gives users full visibility into strategic projects so that they can accelerate execution and enable organizational alignment throughout the entire project lifecycle.

My team is proud to offer customers the most comprehensive set of enterprise finance and operations’ capabilities, including financialsaccounting hub, procurementproject management, performance management, risk management, and subscription management. We’ve created a self-updating and a self-learning platform that provides customers with advanced technologies every 90 days so they can build, innovate, automate, adapt, and leverage new business opportunities on demand.

The industry recognition we continue to garner for our finance and performance management applications is a testament to our close partnership with our customers. Oracle was recently named a Leader in the 2021 Gartner Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises[1] for the fifth consecutive year. We were also named a Customers’ Choice Vendor in the 2021 Gartner Peer Insights ‘Voice of the Customer’: Cloud Financial Planning and Analysis Solutions[2]; a Leader in the 2020 Gartner Magic Quadrant for Cloud Financial Planning and Analysis Solutions[3]; and the only Leader in the 2020 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises[4] for the second  time.

Listening to customer feedback helps us deliver updates that make it easier for our users to do their jobs. I want to thank our thousands of highly engaged customers across the globe for trusting us to run their business, and providing an essential yardstick by which we measure our success.

Visit the Spring 2021 Oracle Cloud ERP Update for more information.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Peer Insights Discalimer

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

[1] Gartner, Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises, John Van Decker, Greg Leiter, Robert Anderson, 10 May 2021

[2] Gartner, Gartner Peer Insights ‘Voice of the Customer’: Cloud Financial Planning and Analysis Solutions, 11 March 2021

[3] Gartner, Magic Quadrant for Cloud Financial Planning and Analysis Solutions, Robert Anderson, Greg Leiter, John Van Decker, 6 October 2020

[4] Gartner, Magic Quadrant for Cloud ERP for Product-Centric Enterprises, Tim Faith, Duy Nguyen, Denis Torii, Paul Schenck, Christian Hestermann, 22 June 2020

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