Oracle Cloud ERP: The Clear Choice for Service-Centric Organizations

July 15, 2022 | 4 minute read
Chris Chan
Director, Oracle Cloud ERP Product Marketing
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Leadership matters. If you run a service-centric business, the choice of cloud ERP is clear. Gartner named Oracle Fusion Cloud ERP a Leader in their first Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises, placing highest in “ability to execute” and furthest right in “completeness of vision.” We’re delighted to offer you a complimentary copy of the Gartner report.

gartner mq service centric

We believe, this inaugural Magic Quadrant from Gartner reflects the unique cloud ERP needs of organizations such as consulting firms, financial services providers, media & entertainment companies, and healthcare providers, among others.

Service-centric organizations need an integrated cloud suite with finance, HR, project, and procurement capabilities that offer global scale, while supporting a wide array of opportunities and challenges in front of them today. Oracle Fusion Cloud delivers four key advantages for these companies:

  1. A complete SaaS application suite to help you serve your clients and grow your business by connecting your workforce, project and service delivery, and financials.
  1. A user-friendly experience that helps your people focus on satisfying clients while routine tasks, like tracking time and billing, are automated with AI.
  1. Service industry-specific dashboards, KPIs, and reports from years of industry leadership—so you can get insight from across your business, fast.
  1. A competitive edge with continuous innovation every 90 days without downtime. 80% of our new features are based on customer feedback.

Oracle recognized as a Leader, and more

We are placed highest in “ability to execute” and furthest right in “completeness of vision.” With AI and machine learning built into every component of the suite—including financials, projects, procure-to-pay, and HR—we can help our customers automate more processes, find more anomalies, and uncover more insights than any other cloud ERP provider.

Recognition by Gartner goes beyond feature/function. Every Magic Quadrant takes customer feedback into account as well. For us, that’s the most important validation.

Our solutions are only as good as the customer outcomes we can deliver.

If you’re evaluating cloud ERP vendors, consider why leadership matters: You are choosing an important partner. It’s a partner that will underpin the core processes of your business, from finance and accounting to project management and staffing.

  • Can you count on them to provide process and technology automation every quarter?
  • Do they deliver an integrated suite that reduces integration, downtime, and data integrity challenges?
  • Will you join an industry-leading customer community that provides feedback, insight, and guidance?

Leadership matters because it reflects the two fundamental evaluation criteria every company should apply to their ERP selections: Does the solution meet my needs? Have other companies seen success with the solution?

erp 9000

With more than 9,000 customers, Oracle Fusion Cloud ERP has proven itself among analysts and customers. Here are just a few of the service-centric organizations that have placed their trust in Oracle:

  • Peloton Consulting Group reduced its billing cycle by 25% and shrunk billable expenses by 30%
  • Securitas slashed monthly reporting from 3 weeks to 2 hours and improved speed of hiring by 70%
  • Macquarie migrated over 1.2B lines of general ledger data as part of the largest technology upgrade in their history to adopt a best-in-class, future-proof platform
  • Royal London Group gained better insight into its capital needs and how they change as markets move
  • Catholic Relief Services can now find humanitarian aid workers who live in the countries they serve, eliminating the (expensive) need to bring in workers from overseas

You can read and watch more customer stories here.

To be named a Leader in this inaugural Gartner Magic Quadrant is not only an honor for us but also a challenge: We’re committed to maintaining our position as a Leader with the continuous innovation and close partnership our customers have come to expect.

If your company delivers financial, project, high-tech, or other services to customers, the choice of ERP is clear. Only Oracle Cloud ERP delivers the complete, global, true cloud ERP that companies need to succeed.

Get your copy of the Gartner Magic Quadrant.

Gartner, Magic Quadrant for Cloud ERP for Service-Centric Enterprises, 12 July 2022, John Van Decker et. Al.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Oracle.

Chris Chan

Director, Oracle Cloud ERP Product Marketing

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