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Advice and Information for Finance Professionals

Want an ERP with Chatbots? Here It Is

Lynne Sampson
Managing Editor

How cool would it be if you could just ask your finance system a question and it would give you the answer right away? 

I recently saw a demo of this exact experience. Developed by Oracle for a major insurer, you can watch the video here. While this chatbot is insurance-specific, it's just one example of the digital assistants that Oracle is rolling out across its cloud applications. Providing more than just pre-scripted responses to frequently asked questions, these assistants use AI and machine learning to analyze conversations and provide answers in context. Take a look at this example.

The more you talk to your digital assistant, the smarter it gets. Every "conversation" creates important data that the assistant can learn from. Over time, it will use this accumulated knowledge to anticipate your preferences—such as what kind of reports you request most frequently, when the next quarterly business review is coming up, even your travel preferences.

This is the future of work: a digital assistant for every employee, across every system used on a daily basis. 

Learn more about Oracle ERP and EPM Cloud at our web site.

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