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TechExchange - Real World Insight into KeepTurn and Transition in Intelligent Bots

Frank Nimphius
Master Principal Product Manager

Article by Frank Nimphius, February 2018

In Oracle Intelligent Bots when you implement custom components, you use calls to the SDK keepTurn() and transition() functions to define how a bot conversation continues when the component finishes processing.

Once understood, the various combinations of the two functions become easy to use. However, as a new-coming, it can seem a little mind blowing. This article explains the use of keepTurn and transitions in custom component development and explores the use cases of the different combinations and value settings. 

This article explains keepTurn and transitions, putting both into a shared context. 

Update note:

 

Oracle Intelligent Bots has been rebranded Oracle Digital Assistant to better describe its capabilities beyond a standard chatbot. To learn more, visit cloud.oracle.com/digital-assistant

Understanding KeepTurn and Transitions in Oracle Intelligent Bots

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