Thursday Jun 23, 2016

Oracle Mobile Solutions for Oracle E-Business Suite and JD Edwards

Enterprise mobility is here to stay, but many customers are still bound to their desktops due to the lack of a mobile solution. Either that, or existing mobile solutions cannot be easily extended or customized to satisfy unique and demanding business requirements, may also lack “mobile first” capabilities such as push notifications, offline/sync and location services, nor offer insights into the effectiveness of the mobile strategy.

To add to the complexity, ERP installations are often highly customized. As a result, upgrades to newer versions become difficult, very expensive and end up getting deferred. These customers still want to enhance their employee productivity as well as keep pace with technology trends, while planning the transition to a newer application version or perhaps even to a SaaS based offering. They would also like to create an abstraction layer which will help in the future transition by decoupling the mobile implementation from the backend application.

In keeping with the “Build Better Apps Faster with Oracle Mobile” theme, Oracle now offers fully extensible mobile solutions for E-Business Suite and JD Edwards that addresses these issues and more.

Mobile Self Service for Oracle E-Business Suite

B2C apps have set a very high bar for creativity and user experience; as a consequence, users have similar high expectations from the B2E apps that they use every day at work. This is especially important given today’s changing employee demographics and the expectation “there will be an app for that”. Many HR tasks (vacation requests and approvals, for instance) can be performed anytime, anywhere without being tethered to the desktop. Mobile enabling such tasks leads to real time decision making with quick turnaround. It is no surprise that studies have shown the use of mobile HR apps significantly improves job satisfaction and productivity, as well as aiding employee retention and recruitment.

Mobile Field Service for Oracle JD Edwards EnterpriseOne

The effectiveness of a mobile Field Service app increases exponentially when technicians have real time access to data hosted on multiple backend applications (customer provisioning, billing, inventory) at the point of service; are able to receive notifications and alerts in real time; be integrated with social networks to foster a collaborative process as well as having their schedules integrated with products such as Oracle Field Service Cloud to optimize the routing of service request. As Field Service technicians often work in remote locations with unreliable network coverage, a high performant offline experience is also critical for them to be successful.

Mobile Solution Details

The new Mobile Solutions are built using Oracle Mobile Cloud Service – an enterprise grade Mobile Backend as a Service (MBaaS) solution that provides a rich set of mobile platform and client development services to link mobile developers with enterprise data sources and empowers them to create engaging mobile experiences in a simple, intuitive manner.

Oracle is providing the solutions as near turnkey samples with full source code (JavaScript for Self Service Solution, Mobile Application Archives for Field Service Solution) as well as all the artifacts required to integrate with the backend application.

Key Benefits

  • Mobile access to key HR self-service (vacation requests, time cards, approvals, etc) and Field Service (manage service equipment, add incident, inventory availability, create/manage work orders, etc) tasks
  • Empower employees with modern mobile apps with intuitive user experience and self-service capabilities that allow them be more productive - anywhere, anytime, at their convenience.
  • Eliminate complexity of connecting to backend applications via pre-built connectors from Oracle. Backend applications do not require any special modifications or upgrades.
  • Extensible solution: Iteratively augment mobile application with additional services and data from multiple systems of records. Ability for enterprise to scale beyond first mobile app.
  • Mobile apps built can be reused even after backed apps are modernized.
  • End to end solution, provided and supported by Oracle.
  • As these solutions are built using Oracle Mobile Cloud Service, they can also use the built in Analytics support to: analyze adoption trends, measure how (and how often) mobile applications are used, what OS’s/devices are being used.


  • In addition, analytics can also be used to diagnose work flow patterns. This is especially useful in the Field Service scenario to discover impediments that prevent service orders from being completed. For instance, are too many work orders on hold because technicians don’t have the right parts? Or perhaps technicians are unable complete their work orders on time because customers aren’t at home.


Availability

All MCS customers have access (at no additional cost) via the “Solution Downloads” link in the MCS Console. In addition to the source code, there is documentation on the solution architecture, configuration and setup as well as information on how to customize the apps. Customers also have the option of working with an Oracle partner to build additional extensions specifically tailored for their business requirements using these solutions.

More Information

For details on how you can Simplify Enterprise Mobility using the Oracle Mobile Platform, see: oracle.com/mobile.

Get the latest on Oracle Mobile at @OracleMobile

Monday May 23, 2016

IFC Group & Oracle MCS Make Life Easy For Sales Reps

Last week we showed you how Manchester Airports Group is using Oracle MCS to better engage with, and promote to, its customers.  Today, we have another example of how a company with a large, mobile user base has adopted Oracle MCS to provide relevant, real-time, information and services to its target audience: its own sales force!

IFC Group (Industrial Farmaceutica Cantabria) is one of Spain's leading skin care product developers and distributors.  With a large, constantly traveling, sales force, and with a small IT department, IFC historically has asked its sales reps to enter sales & procurement data into the company's systems after each pharmacy pickup, which was something that reps could not do until they returned to their offices.  Even then, the entry process took hours!  This method was extremely inefficient and reduced time in the field. 

When sales teams asked for a more flexible mobile solution that would increase efficiency and decrease frustration, IFC didn't have the time or the IT resources to build an entirely new system.  However, the company realized that it needed to create an attractive solution where reps could enter data in real-time from remote locations, as well as a solution that gave reps access to on-demand CRM and BI tools that were critical in the sales process.  A current Oracle customer, IFC added Oracle MCS to its product suite, and was able to use and convert its existing APIs, without changing any code, into mobile APIs.  What did that mean?  Through Oracle MCS, IFC was able to deliver exactly what its sales teams had asked for, and made their work much easier, without replacing the company's entire IT infrastructure!  To learn exactly how IFC accomplished this, read the full article HERE.

Follow the latest @OracleMobile and join the discussion on LinkedIn!

Tuesday Mar 29, 2016

Webcast: Extending Oracle Forms to Mobile

With thousands of Oracle Form apps bound to desktop environments, the need for mobility is clear. Free your customers to be more productive - anywhere, anytime! Join this webinar to learn how Oracle Gold Partner, AuraPlayer, leverages the power of Oracle Mobile Cloud Service, to readily mobilize existing Oracle Forms Applications, without any code changes to their existing forms applications. 

Learn more by joining Suhas Uliyar, Oracle VP of Mobile Strategy and Mia Urman, CEO of AuraPlayer, at this live event, 1:30PM EST, March 31st. 

Follow @OracleMobile 

Thursday Mar 17, 2016

Mobilizing Oracle Forms - the Art of the Possible!

A couple of weeks ago I posted on LinkedIn about A New Interest in Oracle Forms which talked about the possibilities of building new mobile use cases on top of existing Oracle Forms business logic exposed through Oracle Mobile Cloud Serivce.

This really piqued interest because whilst Oracle Forms underpins so many business today, its not something that is viewed as modern or "dynamic". But the possibility to expose existing Forms logic out to new mobile clients really opens up limitless possibilities.

Because of the great response and to further explain the possibilities and the technology behind mobilizing Oracle Forms, I developed 4 videos on Forms Mobilization. which are published on our official Oracle Mobile Platform YouTube channel.

The videos I created are:

This should give you a better insight on the possibilities of mobilizing Oracle Forms, the architecture of the solution using Oracle MCS and the Auraplayer connector, how you expose Forms logic as web services without changing a single line of code, and a demo of the solution in action.

You can also check out our up and coming webinar on March 31st at 10:30 AM Pacific/1:30 PM Eastern

Co-hosted by Mia Urman, CEO Auraplayer and Suhas Uliyar, VP of Mobile Product Strategy, Oracle.

The technology is here, you just have to imagine the possibilities!

Image courtesy of adamr at FreeDigitalPhotos.net

Monday Feb 08, 2016

Mobile Solutions for Oracle Applications

Enterprises building a portfolio of mobile applications often face significant challenges. These challenges are magnified when dealing with older versions of E-Business Suite or JD Edwards which may not have included an out-of-the-box mobile option from Oracle and while newer versions may include out-of-the box mobile apps, but they may not meet your customer needs or be easily customized. To address these challenges, check out this webinar which introduces new mobile solutions for E-Business Suite and JD Edwards. 

Follow @OracleMobile 

Monday Nov 30, 2015

Gartner: Mobile Trends and Insights

Enterprise Mobile Trends and Insights Featuring Gartner
Mobile has quickly become a ubiquitous part of our everyday life. Today we expect the convenience and ease of use capabilities achieved from mobile devices to permeate into the workplace. How should enterprises embrace mobile technology as they embark on their mobile journey? What impacts will Cloud and Internet of Things have on Mobile? Get these answers and much more from Gartner Research Director, Richard Marshall in this short webcast.   (registration required) 

Follow @OracleMobile

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This blog is is dedicated to announcements,tips and tricks and other items related to developing, integrating, securing, and managing mobile applications using Oracle's Mobile Platform. It is created and maintained by the Oracle Mobile product development team.

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