According to the American Automobile Association (AAA), there currently are 150,000 brick & mortar car dealerships across United States. In addition to selling...
According to the American Automobile Association (AAA), there currently are 150,000 brick & mortar car dealerships across United States. In addition to selling new cars, these dealerships also offer used and certified pre-owned cars and trucks, often at reduced prices. While many dealers accept trade-ins and sales from customers, they also often purchase used vehicles from other dealerships, through a complex, auction purchasing system that is invisible to the end-consumer....
According to the American Automobile Association (AAA), there currently are 150,000 brick & mortar car dealerships across United States. In addition to selling new cars, these dealerships also offer...
Cheers from down under! That’s what I’d imagine the Heineken Urban Polo chatbot might say when you say hello on Facebook Messenger! Heineken has an event...
Cheers from down under! That’s what I’d imagine the Heineken Urban Polo chatbot might say when you say hello on Facebook Messenger! Heineken has an event where the Heineken Urban Polo attendees can register for a competition through a chatbot on FB Messenger. Facebooks is super popular and has over 2 billion active members every month. And many people, especially digital natives, are very comfortable chatting thru a messenger app. Sure, mobile apps are still cool, but...
Cheers from down under! That’s what I’d imagine the Heineken Urban Polo chatbot might say when you say hello on Facebook Messenger! Heineken has an event where the Heineken Urban Polo attendees can...
It's been a while since we last checked in on the New York Metropolitan Transportation Authority. At the time, they recently had moved their Oracle Forms-based...
It's been a while since we last checked in on the New York Metropolitan Transportation Authority. At the time, they recently had moved their Oracle Forms-based accident reporting system from paper forms and office-based, desktop computers, and onto mobile tablets that employees could bring into, and use in, the field. Oracle partner AuraPlayer made this advancement possible by wrapping the existing Forms application and exposing it via a set of APIs that could be consumed...
It's been a while since we last checked in on the New York Metropolitan Transportation Authority. At the time, they recently had moved their Oracle Forms-based accident reporting system from paper...
Many Oracle customers already are exploring the use of AI-powered chatbots to better engage with consumers, from Exelon, to National Pharmacies, to Bajaj...
Many Oracle customers already are exploring the use of AI-powered chatbots to better engage with consumers, from Exelon, to National Pharmacies, to Bajaj Electricals. But can intelligent, conversational interfaces help companies to improve internal processes and employee productivity, and help employees in everyday business tasks? Turns out, the answer is "yes!" Take a look at what some of Oracle's own teams currently are doing with the help of artificial intelligence. In...
Many Oracle customers already are exploring the use of AI-powered chatbots to better engage with consumers, from Exelon, to National Pharmacies, to Bajaj Electricals. But can...
If you're a business that usually sells to other businesses, you might not have significant interaction with your product's end users, or consumers. In fact,...
If you're a business that usually sells to other businesses, you might not have significant interaction with your product's end users, or consumers. In fact, the only time you might even hear from an actual consumer is when one calls, emails, or messages you to complain about your product! No company relishes consumer complaints, but they're often manageable and have little impact on brand if a business is far enough removed from the end user. However, if your company sells...
If you're a business that usually sells to other businesses, you might not have significant interaction with your product's end users, or consumers. In fact, the only time you might even hear from an...
You probably would think that a chain of Australian pharmacies and vision centers wouldn't be at the forefront of digital customer engagement, but you'd be...
You probably would think that a chain of Australian pharmacies and vision centers wouldn't be at the forefront of digital customer engagement, but you'd be wrong. National Pharmacies, a large chain claiming over 350,000 members, which is based in Adelaide and has locations throughout South Australia, Victoria, and New South Wales, is pioneering new digital technologies that could allow customers to live healthier lives. At the very least, National Pharmacies hopes that...
You probably would think that a chain of Australian pharmacies and vision centers wouldn't be at the forefront of digital customer engagement, but you'd be wrong. National Pharmacies, a large chain...
AAR Corp. is a global aviation services company that operates in more than 100 countries. It works with both government and commercial customers, and fields...
AAR Corp. is a global aviation services company that operates in more than 100 countries. It works with both government and commercial customers, and fields requests that range from aircraft maintenance and parts orders, to fleet logistics and even airlift services. With many different customers depending on its expertise, and with millions of transactions flowing through its systems every day, AAR knows that it needs to make intra-company communication and access to...
AAR Corp. is a global aviation services company that operates in more than 100 countries. It works with both government and commercial customers, and fields requests that range from...
Exelon is a Fortune 100 company and by customer count, the United States' largest energy generator, transmitter, and seller. It owns six different utilities...
Exelon is a Fortune 100 company and by customer count, the United States' largest energy generator, transmitter, and seller. It owns six different utilities along the East Coast and in Illinois, and is responsible for electricity and natural gas delivery to approximately 10 million customers. When customers complain about a power outage or their monthly bills, or when Exelon wants to ask customers to reduce energy use in an effort to manage the power grid, naturally, both...
Exelon is a Fortune 100 company and by customer count, the United States' largest energy generator, transmitter, and seller. It owns six different utilities along the East Coast and in Illinois,...
We spoke about Rogers Group Inc, a road and highway construction company based out of Nashville, Tennessee, back in November, but wanted to take this...
We spoke about Rogers Group Inc, a road and highway construction company based out of Nashville, Tennessee, back in November, but wanted to take this opportunity to update you on the company's progress and to share two new pieces of content... an article from Forbes, and a very cool video featuring Dawna Roberts, Rogers Group's IT Infrastructure Manager. As you may recall, Rogers was looking for a way to increase both productivity and efficiency at its job sites. All of the...
We spoke about Rogers Group Inc, a road and highway construction company based out of Nashville, Tennessee, back in November, but wanted to take this opportunity to update you on the...
