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5 Digital Assistant Sessions You Need to Attend at OpenWorld Europe

Dan Brooks
Product Marketing Manager, AI, Bots & Mobile


Traveling to London next week for Oracle OpenWorld - Europe, or just happen to be in town on Wednesday January 16th and Thursday, January 17th?  Curious about how Oracle is innovating for the enterprise with artificial intelligence and conversational interfaces?  Here are five sessions at next week's conference that you need to attend:


Lessons From Deploying Digital Assistants & Chatbots

January 16th @ 9:00-9:35, Forum 2 (Level 0), ExCeL London

Join Oracle's Ian Wallis and Asser Smidt from Botsupply to hear about Oracle’s real customer experiences in deploying chatbots and digital assistants in the market. These practical lessons will span scope, language, training, supervision and many more topics.


10 Keys to Successful Digital Assistant & Chatbot Implementation

January 16th @ 11:15-12:00, Arena 6 (Level 3), ExCeL London

Chatbots and digital assistants are hot and emerging technologies, and best practices are still evolving. How will real users interact with a chatbot? What are the differences between chatbots and digital assistants? How do you identify the top use cases? How do you extract conversational design from LOB stakeholders who may never have interacted with chatbots before? In this session learn how to ensure a successful digital assistant implementation, including how to identify use cases, design top-notch conversational flows, target functionality for your key users, and integrate your digital assistant with your back-end applications. Discover the secrets to successful implementations and how you can reap real business benefits.


Beyond the Screen: From Chatbots to Your Own Digital Assistant

January 16th @ 12:10-12:45, Arena 4 (Level 3), ExCeL London

In the past two years, AI technologies have transformed the way we interact with systems and devices across channels. Chatbots have become widely adopted, and Oracle has evolved them into digital assistants that can complete complex user tasks. A digital assistant is able to leverage AI to make recommendations, possess many skills, initiate conversations, and use cognitive services to provide an ambient human experience. In this session see how Oracle Digital Assistant can transform enterprises with next-generation conversational AI technologies.


Oracle Cloud: The Next Big Things

January 16th @ 12:10-12:45, Arena 1 (Level 3), ExCeL London

Learn about the cutting-edge solutions that will accelerate your business. From Machine learning to speech-based analytics, trust fabric, automated application development (leveraging AR and VR), to digital assistants. Experience transformational cloud platform and application solutions that will enhance productivity, lower costs, and accelerate innovation across the enterprise.


From Zero to Chatbot to Digital Assistant in Under Two Hours

January 16th @ 15:00-17:00, HOL Summit Room (Level 3), ExCeL London

Chatbots are one of the first widespread uses of artificial intelligence and natural language processing. As chatbots have evolved in enterprise use, so has the emergence of Digital Assistants. In this hands-on-lab (*your own laptop is required*,) you will get your hands dirty with this new technology. You will first “educate” your Digital Assistant with a rich set of available application skills from Oracle, without writing any code. You will then develop and train a new skill defining intents, utterances, and entities. You will then design the conversation flow, connect the skill to a back-end API, and enhance it with QnA functionality. Finally, you will add the new skill to your Digital Assistant and publish it to a chat client.


If you can't make it to London next week, we also are hosting Oracle Cloud Days in New York and Atlanta, GA where you also can learn more about Oracle Digital Assistant, and registration is still open!  We'll be hosting additional Cloud Days and OpenWorld events throughout 2019 so come and see what the buzz is all about.

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