By MiriamBrace - Oracle on Jan 24, 2013
I had the chance to attend a Webcast session about Finding content in My Oracle Support provided by Brian Jackson at Oracle. Brian highlighted useful tips for Systems Customers. If you missed the event you can watch the replay
In addition there are generic Finding Answers in My Oracle Support Webcasts hosted in many languages and timezones. Check the schedule out by viewing document id 553747.1 . You need a My Oracle Support Account to view the schedule and register.