Preventing outages before they become an escalation
By Miriam Brace -Oracle on Apr 23, 2012
Did you know that there was a Proactive Page available for Systems customers? 79 Individuals out of a total of 85,636 took a few minutes to see how they could improve their systems by being a little more proactive. Did you?
In a commissioned study conducted on behalf of Oracle, Forrester Consulting found that Oracle Premier Support for Systems customers are getting quantifiable benefits from:
- Reduced downtime and associated costs of that downtime,
- Avoiding the costs of parts inventories, and
- Avoiding the costs of augmenting internal IT staff to provide hardware support.
The study, which analyzed the total economic impact of investing in Oracle Premier Support for Systems, demonstrated a 43% return on investment (ROI) for Oracle customers. [ Learn More]