Wednesday Oct 09, 2013

When It Comes to ERP-Nobody Likes Surprises

by Jim Lein | Sr. Principal Product Marketing Director | Oracle Midsize Programs | @JimLein

I joined JD Edwards in 1999 and quickly learned a few ground rules. Think thrice before using the word “easy” to describe anything about ERP. The only constant in ERP is change. And customers hate surprises.


Syntax—Specializing in Oracle JD Edwards and Oracle Accelerate From the Get-Go

From the beginnings, Oracle JD Edwards enterprise applications have been known for having deep industry functionality and for being THE low risk and low TCO Top Tier option. Recently, I caught up with Gary Shaffran, Sr. Vice President and Co-Owner at Syntax, an Oracle Accelerate Partner and Platinum level partner in Oracle PartnerNetwork.

Syntax was founded in Toronto in 1972. Gary joined the company in 1981 and was part of the executive team that made the decision to hitch its ERP consulting wagon exclusively to JD Edwards in 1996. The company was also one of the original Oracle Accelerate Partners dating back to when the program was launched in 2007.

"The most consistent themes we're hearing from our customers are that they want cost certainty and industry best practices," says Shaffran. “They don’t want to reinvent the wheel. From the start, the Oracle Accelerate approach has given our customers a reason to select Oracle’s JD Edwards with the confidence that they will get return on their investments quickly.”

Rigid Template--Bad. Configurable Template—Good.

Syntax’s clients want best practices but not at the expense of flexibility. They need assurance that the solution of choice will bring best practices to their organization but not shoe horn them into a stagnant template that locks them into one version of industry best practices.

“One company’s definition of best practices is different than another’s,” says Shaffran. “Smaller companies are smaller—not simpler. An old-fashioned template approach based on rigid industry best practices is misguided because it won’t take into account that every company is different.

In Shaffran’s experience, that’s why Oracle Accelerate Solutions and Oracle Business Accelerators are unlike anything else in the market. Syntax leverages the embedded best practices to get customers set up on starting point based on the experiences of similar companies. But from there, each company has the ability to tweak their processes within the system—without customizations—to meet their changing needs as they grow and adapt their businesses to changing market conditions.

“Today, customer expectations are more complex because their businesses are more complex,” adds Shaffran. “The Oracle Accelerate approach gets our customers to that starting point more quickly and with more cost certainty.”

The Oracle Accelerate Resource Library Helps Customers Visualize Success

Syntax’s consultants leverage the thousands of assets in the Oracle Business Accelerators Resource Library not just for the implementation but also as tools to help each customer understand what life will be like with their new solution. The end result, Shaffran says, is that the project teams aren’t blindsided by unexpected barriers to success.

“We use assets in the Resource Library starting with our first presentation and all the way through post go-live training,” says Shaffran. “Those assets—such as business flow models and videos—help customer visualize what the solution will look like when it goes live. They gain confidence that the Oracle applications and the project team can handle all the complexity thrown at them. They know they will get to a great starting place and that, as they get their hands on the software and start working with it over time, they will have the knowledge and skills to expand, adapt, and configure as need be.”

Staying One Step Ahead of the Curve

For decades, Syntax has closely paid attention to the needs of their clients and strives to stay one step ahead. They continue to augment their Oracle applications services with complementary tool sets and industry specific add-ons developed, maintained, and enhanced by their consultants for their industries they focus on. They become trusted advisers to their clients, helping them to develop actionable strategies for adopting new technologies such as Cloud solutions for which important factors like an integration strategy can be overlooked.

Shaffran emphatically believes there’s never been a better time to be an Oracle JD Edwards customer than now. The same can be said for being an Oracle Partner dedicated to a JD Edwards practice.

“Adopting the Oracle Accelerate approach has made us better able to demonstrate to customers that they can have best of breed software—leading edge, top right side of the quadrant—without incurring the risk and cost uncertainty normally associated with going that route,” says Shaffran. “We now have offerings that fit the needs of any company—compelling solutions delivering rapid time to benefit rolled up with industry specific capabilities. Plus, we offer managed services, hosting, SaaS—the entire gamut of solutions. No surprises; all from one provider.”


Thursday Jan 31, 2013

Radio Flyer Speeds Growth with Oracle’s JD Edwards EnterpriseOne 9.0

Rapid Implementation helps Midsize Manufacturer Streamline Business Processes with Modern Business Platform

Read the press release.

Friday Oct 19, 2012

New Oracle Tools Speed J.D. Edwards EnterpriseOne Implementations

CRN article by Rick Whiting on the new Oracle Business Accelerators for JD Edwards EnterpriseOne.  Click here to view the article.

Oracle Accelerate for Midsize Companies Customer Reference Booklet

137 global customer stories featuring midsize companies that have achieved success by deploying Oracle Applications and leveraging Oracle partner expertise, to enable their business to grow.  Click here to view the reference booklet.

Monday Oct 15, 2012

Oracle Introduces Expanded Footprint for Oracle Business Accelerators for Oracle’s JD Edwards EnterpriseOne 9.1

New Industry Solutions and Cloud Configurations Speed Time-to-Value for Midsize Industrial Manufacturers and Engineering & Construction Firms

Click here to read the full press release.

Thursday Aug 16, 2012

JD Edwards ERP Products Thriving under Oracle

Technology Evaluation Centers (TEC) recently published a favorable report on Oracle JD Edwards EnterpriseOne entitled JD Edwards ERP Products Thriving under Oracle.  In addition to a positive commentary on newly released JDE 9.1, analyst P.J. Jakovljevic cites JDE’s persistence over time as a strong customer choice. 

Click here to read the report.

Friday Jan 20, 2012

Q&A: Jim Lein, Sr. Director--Oracle Accelerate, on Practical Approaches to Cloud Computing for Midsize Organizations

Jim Lein has worked closely with hundreds of midsize organizations since joining the JD Edwards team in 1999. Now senior director of the Oracle Accelerate Program Office, he has spent more than a dozen years with a laser-sharp focus on the needs of midsize organizations—and the ways they can leverage ERP solutions to produce value for their organizations.

 Click HERE to read the Q&A in Profit Online.


Tuesday Sep 27, 2011

Oracle Accelerate for Midsize Companies is now on Facebook

 

 Like it if you'd like...

Oracle Accelerate for Midsize Companies

Monday Aug 22, 2011

Download the Oracle Accelerate for Midsize Companies 'Focus On' document to guide your Oracle OpenWorld experience.

Are you a Midsize Company planning your schedule for Oracle OpenWorld?  The 'Focus On'  will help you zero in on suggested activities and sessions tailored to the needs and experiences of Midsize Companies

Download it HERE 

Monday Aug 01, 2011

Oracle Announces 83 New Oracle Accelerate Solutions for Midsize Companies Around the World

Oracle Accelerate continues to expand.

Read the press release HERE

Register for the next Oracle Accelerate webcast, "Make the Strategic Move and Accelerate Your Business Growth with Oracle ERP", Tuesday Aug 9

 

Now is the time for many Midsize Companies to move to Top Tier ERP.

 I will be presenting an update on Oracle Accelerate and we will hear about Cell Signaling's deployment of Oracle ERP from their CIO, Russ Green.

Date:
Tuesday, August 9, 2011

Time:
11:00 a.m. PT / 2:00 p.m. ET

Click HERE to register.

Wednesday Jul 13, 2011

Oracle Accelerate for Midsize Companies at Oracle OpenWorld 2011

Here at Oracle, we've been planning for months for Oracle OpenWorld 2011, October 2-6.  This event just keeps getting bigger and better.

There are plenty of sessions and events of interest to attendees from Midsize Companies.

 My favorite Oracle Accelerate session is always the customer panel where we feature executives from Midsize Customers and their experiences with Oracle Applications.

 To plan your schedule, go here:

http://www.oracle.com/us/solutions/midsize/oracle-accelerate-openworld-161761.html

Monday Jun 27, 2011

Oracle Announces the new Environmental Accounting and Reporting Solution for Oracle ERP

Oracle now offers Environmental Accounting & Reporting extends the capabilities of both Oracle's E-Business Suite Financials and JD Edwards Enterprise One family of applications.

Oracle Environmental Accounting and Reporting enables organizations to track their greenhouse gas (GHG) emissions and other environmental data against reduction targets, and facilitates environmental reporting for both voluntary and legislated emissions reporting schemes. The solution manages this function from within the existing ERP system and utilizes Oracle Business Intelligence to provide immediate insight into an organization's environmental data to identify and manage CO2 and cost reduction opportunities-providing rapid ROI.

Click here to learn more: http://www.oracle.com/us/products/applications/green/accounting-reporting-410442.html

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