by Nandita Vijay Sinha, Principal Consultant, Manufacturing Unit, Infosys
midsize companies need fast time to value from enterprise application
projects but they usually don't set out to break any speed records. In
2013, The Kamal Osman Jamjoom Group (The KOJ Group) deployed Infosys’s
Oracle Fusion HCM RapidStart Solution
for Oracle Accelerate in 32 days start to finish. At the time, it was
the fastest implementation of Oracle Fusion HCM known to mankind.
At Infosys, we strive to continually discover innovative, ground-breaking ways to deliver Oracle Fusion Applications so that our customers will benefit from best practices in both Cloud and on-premise deployment models.
The KOJ Group is a rapidly growing
chain of 660+ retail outlets in the Middle East. Their operations span multiple
franchises carrying beauty, fashion, healthcare and children’s learning and
development products. 12 brands, 6 countries, 3,500 employees.
executive team has long realized that a talented and happy workforce is
the key to their continued success and growth. In 2013, during a time
of rapid growth, they decided it was business critical to automate their
appraisal system in order to reward workers appropriately and make
sure the right management progression processes were in play. The end of
that appraisal cycle was less than two months in the future.
The only solution that fit both their HCM requirements and time constraints was Infosys’s Oracle Fusion HCM RapidStart Solution
for Oracle Accelerate. Oracle
Cloud HCM in 2013 had everything The KOJ Group needed at the time and
it fit seamlessly into their all Oracle IT strategy they had embarked on
on a long relationship with Oracle, The KOJ Group trusted that Oracle
was committed to HCM. And they trusted that Infosys had the experience
and expertise to complete the project successfully in the tight time
frame. The keys to success were strong
executive commitment enabled via a steering committee and the formation
highly efficient and collaborative project team consisting of The KOJ
Infosys, and Oracle experts.
An Accelerated Project Drives Fast Time to Benefit
project components consisted of:
- An Oracle Cloud instance available on
- Pre-built Configuration Templates used
for data collection during the workshops,
- A detailed business processes performance requirements document used for enabling the product processes a
pre-built data migration solution, and
- 800+ pre-built System Integration Test
Some of the results include:
- A single HCM solution for 3,500
employees, spanning 650+ stores (today) and 6 countries, integrated to core ERP,
- Establishment of specific and
measurable employee performance goals,
- The ability to identify and reward top performers,
- The real time ability to check evaluation
(performance appraisal) status,
- A considerable improvement in business
analytics available to managers,
- Multi language support, and
- Significant reductions in
Synergies Drive Success
The synergies between Oracle Fusion HCM Cloud and Infosys's methodologies and rapid implementation tools resulted in The KOJ Group achieving the goals the needed from this project.
“This is an amazing project," said Rizon after
the go live in 2013. Exceptional teamwork between KOJ, Oracle, and
Infosys. The 1st milestone of go live in Performance Appraisal is
"The most challenging of deadlines,” added
Group Human Resources Director at KOJ. “Yet with great commitment,
professionalism, teamwork, and hard work we achieved a successful
implementation of the new appraisal system. I am proud to be part of
The KOJ Group Hitches Its Wagon to Oracle
By Jim Lein, Oracle Accelerate for Midsize Companies
your wagon to a star," is an American expression that translates
loosely as "aspire to the highest goals and ideals". I'm sure there is a
Middle Eastern version of this advice. I'd like to learn what that is.
After Nandita submitted her post, I did a little research on The KOJ Group. The company embarked on an all-Oracle "Red Stack" strategy in 2006. That decision was made based on the industry best practices in Oracle Retail, the end-to-end strength of Financials in Oracle E-Business Suite,
our commitment to building a complete suite of modern applications, and the integration between applications and the platform itself.
All-Oracle strategy has served The KOJ Group well. As Mohammed Thameem Rizvon, Group IT Manager, explains in this video, the KOJ Group has improved the experiences of their customers. Equally important, they have realized increased
workforce efficiency and productivity by empowering end users through best
This video was recorded in 2012. At that time-and since deploying the integrated Oracle IT platform-The KOJ Group had almost doubled their number of stores (300-500+) while
decreasing the number of warehouse workers (155-135) and IT staff (51-27).
Oracle, The KOJ Group aspires to the highest goals and ideals. They
have-and continue to-achieve great success. Like many growing companies,
they have trusted their continued success to that of Oracle's. They leverage
our expertise, experience, breadth and depth of solutions, partners,
and financial strength. In short, they have tied their reputation to
ours and that of our key partners such as Infosys.
Since The KOJ
Group deployed Oracle HCM Cloud in 2011, Oracle has released Cloud HCM
enhancements and new modules as well as acquiring best of breed
solutions such as Taleo Talent Management. As Larry Ellison said recently at Oracle CloudWorld,
"My focus now is on people, and that means taking care of your
employees, and taking care of your customers...HCM is the app that
manages your most precious asset-your people". The combined KOJ Group and Infosys project team wasn't trying to make it into The Guinness Book of World Records. They implemented the solution at laser speed because the business demanded it. Is 32 days still
the fastest Oracle HCM Cloud implementation ever? I don't
know. Some things aren't meant to be a race.
I evangelize Oracle Accelerate, Oracle's Applications Strategy for
growing midsize companies. I recently celebrated 15 years with Oracle,
having joined JD Edwards in 1999. I'm based in Evergreen, Colorado and
love relating stories about creativity and innovation whether they be
about software, live music, or the mountains. The views expressed here are my own, and not necessarily those of Oracle.