By melinchina on Jul 11, 2008
Bernard, Sutum and I are now DDI certified trainers!
(L-R) Me, Bernard, Mike, Sutum, Lucia
One day soon we'll be facilitating management classes for our fellow Sun managers. Although I'm certified I'm still a little nervous about teaching a class but they say I'll become more and more comfortable as I get real classroom experience.
I'm very grateful to our coach, Master Trainer Mike Andrew, who not only took us through the certification process but also gave us wisdom like:
- Treat issues coldly and people warmly.
- Seek first to understand, then to be understood. (Okay, not his original content but it means a lot coming from him.)
- The most important skill for a trainer, and for a manager, is listening.
I'm also grateful to Lucia Yip, who works in Sun's training organization. She recognized something in Bernard, Sutum and me that made her think we'd be good trainers. It was something I hadn't even recognized myself but I think she's right, or at least I can say for sure that so far I love training.