Friday Feb 28, 2014

Oracle Fusion Product Hub showcased digital catalog publication solution using Product Hub

By Dhiman Bhattacharjee

In the recently concluded Oracle’s 2nd Annual Value Chain summit, Oracle Fusion Product Hub showcased the new capability of Product Hub for digital catalog publication. With this capability Product Hub customers can now create and manage their print, web, and mobile catalogs from a single application. Fusion Product Hub is the ideal publishing solution for multi-channel catalog requirements, combining product information management capabilities along with advanced publication features and tools ensuring that product catalogs published across all channels are consistent and error-free.

The digital catalog print solution has been developed along with a product hub partner named Silicon Publishing and uses their product called Silicon Paginator. Based out of San Francisco, Silicon Publishing is the leading provider of Adobe InDesign Server solutions. Their product Silicon Paginator, renders catalogs from various data sources and delivers high-quality print and mobile output. Silicon Paginator has now been integrated with Oracle Fusion Product Hub, allowing fully automated publishing from Product data Hub, using Adobe InDesign Server and the Adobe Digital Publishing Suite. The diagram below shows the data flow for digital catalog publication using product hub.

The video below shows the workflow: how data from Product Hub is mapped to document object styles, producing ready-to-print output and iPad/Android applications. The Silicon Paginator product ingests Product Hub data, flows the data through InDesign templates according to rules, incorporates static matter (such as ads or static content) and automatically generates navigational tools such as tables of contents, indexes and tablet search functionality.

Here is link to the youtube video link:

http://youtu.be/FvnozqeWn3s.

Tuesday Feb 18, 2014

Blowout Event: Oracle Value Chain Summit at San Jose’s McHenry Convention Center

By Dhiman Bhattacharjee

In the recently concluded Oracle’s 2nd Annual Value Chain summit, Oracle Fusion Product Hub was very well represented and drew significant attention from our customers. The summit was highly successful, drawing over 650 attendees comprised of business users and architects of every stripe reflecting a strong alignment with one of the key themes of the conference - The Importance of Innovation.

The attendance at product hub sessions was excellent reflecting the growing importance of Product MDM and the Commercialization phase of the product lifecycle. We have over 150+ attendees in both sessions. One of the product hub sessions was about effective multichannel commerce with product information management. The session was very well attended with lots of interaction from the audience. The session started with Bruck Assefa and Dhiman Bhattacharjee from Oracle product MDM strategy team outlining the key challenges with product data from a multi-channel perspective and how Product Hub can help in mitigating these challenges and establishing best practices. I would like to specially call out the customer case study in this session. It was about Pampered Chef, a global company headquartered in Addison, Illinois that offers a line of kitchen tools, food products, and cookbooks aimed for preparing food in the home. At the session, Shaibal Talukdar, Pampered Chef’s director of IT EAA, told about the company’s journey with Product MDM, and how it enabled Pampered Chef to transform business reducing time to market, improving customer satisfaction and impacting significant IT savings. Another key highlight of this session was the introduction of Fusion Product Hub’s digital publishing capability. This is a key topic and I would have another blog post on it.

The second product hub session witnessed a packed house savoring everything about the foundation of enterprise product Information. Sachin Patel from Oracle’s Product MDM Strategy led the session where he outlined key capabilities and the new features of Fusion Product Hub. This session gave a complete picture of Product Hub starting from product features to customer case studies to implementer’s perspective. The highlight of that session was the customer presentation by CDW, a provider of technology products and services for business, government and education. Karl Schulz and Dave Dunkelbarger from CDW highlighted the key challenges of CDW around product data, their plan around Fusion Product Hub, why they choose the product hub cloud service and their success criteria’s. That was followed by Tamer Chavusholu from Kaygen Inc, an implementation partner of Product Hub and he spoke about their offerings and the best practices in implementing Fusion Product Hub Cloud services. A lot of enthusiastic questions from the audience extended the session well beyond its stipulated time.

Pampered Chef and CDW’s use cases and experiences are not unique, and mastering product data continues to be a hot issue for many companies. Fusion Product Hub seems to offer the right blend of tools and functionality for enabling the foundation of product information as companies look to integrate silos of product data sources and formulate the governance processes around them.

Thursday Jan 30, 2014

Oracle Value Chain Summit - February 3rd-5th, 2014

Are you based out of the Bay Area? 

Join more than 1,000 of your peers at the Value Chain Summit to learn how smart companies are transforming their supply chains into information-driven value chains. This unparalleled experience will give you the tools you need to drive innovation and maximize revenue. As you plan for this Summit don’t miss out on our 2 Product Information Management sessions where you will hear how customers today face the pressure points to get their products to market, achieve operational excellence and stay competitive!

Date: February 3-5, 2014
Location: San Jose McEnery Convention Center

Click here to learn more

Product Information Management: Effective  Multi-Channel Commerce with Product Information Management

Featuring: Pampered Chef

Speakers: Shaibal Talukder, Pampered Chef and Bruck Assefa and Dhiman Bhatacharjee, Oracle Customers today face many pressure points in order to get their products to market through multiple sales and distribution channels.  In today’s multi-channel commerce environment, it is critical more than ever to provide relevant, accurate and timely product data to end-consumers to increase sales and provide superior customer experience. Achieving these goals requires robust tools and governance processes including a central repository for self-service product data onboarding, embedded data quality for cleansing and standardizing, and governance workflows to orchestrate product definitions and change management processes. In this session you will learn how Oracle Product Hub and Enterprise Data Quality can help you master your product information effectively for your multi channel commerce initiatives.

Fusion Product Hub: The Foundation for your Enterprise Product Information

Featuring: CDW and Kaygen

Speakers: Sachin Patel and Milan Bhatia, Oracle, Tamer Chavusholu, Kaygen, Karl Schulz, CDW How much do you trust your product data to give you a competitive advantage and operational excellence in your enterprise? In today’s dynamic and competitive business environment, where faster product launches, cost efficiency, and regulatory compliance are a necessity, many enterprises struggle with achieving consistent, high-quality product data that provides significant business value. This session shows how to achieve a solid Product Information Management Foundation with Oracle Fusion Product Hub and the Oracle Enterprise Data Quality platform. Learn about best practices and differentiated capabilities for the Fusion Product Hub with case study from a marquee customer.

Wednesday Aug 14, 2013

Master Data—and Deliver a Great Customer Experience

In the fast-paced world of the connected consumer, expectations run high. Every time customers interact with a company, they want a positive, relevant, and personalized experience. If they don’t get it, today’s empowered customers won’t hesitate to leave. Yet many companies can’t deliver great personal experiences to their customers because they are struggling with siloed information systems and processes that fail to provide complete and accurate data to sales, support, and marketing teams. 

In the new white paper by Harvard Business Review Analytic Services, “Delivering on the Promise of Great Customer Experiences,” learn from several forward-thinking organizations—in industries ranging from travel to telecommunications—how to use Master Data Management (MDM) to collect and integrate all types of internal and external data and create the consistent, connected, and personalized experiences that customers want. Oracle Master Data Management offers the most complete product line on the market, enabling organizations to cleanse, centralize, and govern to create a “master” version of customer and business data—and the foundation for an improved customer experience strategy. Find out how your organization can enrich the customer experience.

Read the whitepaper today!

For more information on Master Data Management, visit us on oracle.com - www.oracle.com/mdm.

Sunday Jun 16, 2013

Church Pension Group Leverages Fusion Customer Hub and Delivers Critical Data to the Business

Hear about how Fusion Customer Hub is exactly what Church Pension Group needed to provide the right data in a timely manner to the line of business.  Church Pension Group used Fusion Customer Hub to provide best-in-class capabilities around MDM and their multiple source systems. Check out the latest video below. 

Wednesday Jun 12, 2013

Allianz Group Turns to Oracle Master Data Managent for Customer Insight

Allianz Group's challenge was to get a single, consolidated view in order to better service their customers. They chose Oracle, as the best fit for their existing applications. Customer segmentation, behavior, preferences were all critical to Allianz. Oracle MDM connected to many of their applications for a comprehensive, trusted, relevant view of their customer data. For more information on Oracle Master Data Management click here.  Take a look at this video testimonial from Allianz...

Wednesday Jun 05, 2013

Elsevier Gains Customer Insight and More with Oracle Customer Hub

Oracle's Customer Experience solutions and use cases work hand-in-hand with Oracle Customer Hub (key product of Oracle Master Data Management).  Now, don't just take our word for it , listen to Elsevier, world's leading information and content provider for Medical, Technical and Scientific markets.  Hear how Elsevier leveraged Customer Hub to gain better customer insight, why they chose Oracle, and how they can serve customers better across all touchpoints.  

Tuesday Oct 30, 2012

Master Data Management - The Trend Towards Multi-Domain and Other Realities

In my quest to keep my fingers on the pulse of MDM, I recently found a pretty interesting article.  The article was published in Information Week and provides some interesting statistics from a recent survey conducted by the analyst firm, The Information Difference.  Let's take a look:

  • Of the 130 organizations surveyed, 53% have live operational MDM implementations
  • 81% of those with live operational MDM implementations report broad success - a huge improvement over 2011's 54%
  • 64% developed a business case prior to their MDM deployment, while a daring 32% went ahead without a business case.   
The article goes on to talk about the shift in vendors from focusing on customer data and product information management to one that is oriented around multi-domain master data management as well as other realities around MDM.  Take a look at the article. For more information on Oracle's master data management suite, click here


Monday Oct 22, 2012

Master Data and Data Quality - Do You Really Know Your Customer?

How well do you know your customer?   Data Quality and MDM go hand-in-hand when it comes to fully knowing your customers and information related to the Take a look at this video and see why customer data needs a consolidated management strategy that incorporates data quality.  Oracle MDM, specifically Oracle Customer Hub enables enterprises to truly understand their customers and ensure a single, trusted view for any customer.  It offers the most complete MDM application suite in the marketplace.  For more information on Oracle MDM and Oracle Enterprise Data Quality visit us on the web.

 

Monday Oct 15, 2012

Oracle Master Data Management at OOW 2012: A Look Back

Oracle Master Data Management had a great showing at OOW 2012 ! Special thanks to our customers and partners for presenting with us, sharing their use cases and successes as well as co-sponsoring events.  Almost every session at the show featured a customer and the tremendous success or transformation Oracle MDM resulted in at their organization.

 

At the DemoGrounds, Oracle MDM saw tremendous interest with many individuals enquiring to see demos, and have their technical questions answered.  The demos provided a perfect opportunity to showcase technical enhancements as well as what features are on the horizon.The MDM customer appreciation dinner event was a smashing success as cusotmers and partners enjoyed a spectacular water view, fine dining and cocktails and one of San Francisco's finest restaurants - The Water Bar. 

  In a short while the planning for next year's OpenWorld will be under full swing and we can't wait to get started.  See you at OOW 2013!!

 

 

Sunday Sep 30, 2012

Vitality of Product Information Management Showcased at OpenWorld 2012

 By Sachin Patel

Can you hear the countdown clock ticking!! OpenWorld 2012 is almost here and as I write this Oracle is buzzing with fresh new ideas and solutions that will be showcased this year. What an exciting time for all of us to be in midst of a digital revolution. Whether it is Apple fans clamoring to find every new feature that has been added to the iPhone 5 or a startup launching a new digital thermostat (has anyone looked at the new one from Nest ), product information is a vital for companies to grow and compete in this cut-throat market. Customer today struggle to aggregate and enrich this product data from the myriad of systems they have in place to run their businesses and operations. Having a product information strategy is paramount to align your sales channels and operations with the most accurate and upto date product data.

We have a number of sessions this year at OpenWorld where you can gain more insight into how Oracle’s next generation of Fusion Applications, in this case Fusion Product Hub can provide you with a solution to streamline and get control of your Product Master Data.

Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub
Tuesday, October 2nd 11:45 am, Moscone West 2022

Join me Sachin Patel, Director of Product Strategy and Milan Bhatia, VP of Development as we discuss how you can enable trusted product master data in your enterprise. In this session we plan to cover the challenges companies face today in mastering product data. The discussion will also include how Fusion Product Hub brings new and innovative features to empower your product data owners to create a holistic and rich product definition that can be leveraged across your enterprise. We will also be joined by Pawel Fidelus from Fideltronik an Early Adopter for Fusion Product Hub who will showcase their plans to implement Fusion Product Hub and the value it will bring to Fideltronik

Multichannel Fulfillment Excellence in Direct-to-Consumer Market Thursday, October 4th, 12:45 am, Moscone West 2024

Do you have multiple order capture systems? Do you have difficulty in fulfilling orders for your customers across various channels and suppliers? Mark Carson, Director, Fusion DOO and Brad Kerr, Director, AGSS will be showcasing the Fusion Distributed Order Orchestration solution and how companies can orchestrate orders from multiple order capture systems and route them to the appropriate fulfillment system. Sachin Patel, Director Product Strategy for Product MDM will highlight the business pain points in consolidating and commercializing data from a Multi Channel Commerce point of view and how Fusion Product Hub helps in allowing you to provide a single source of truth to drive a singular and rich customer experience.

Oracle Fusion Supply Chain Management: Customer Adoption and Experiences                                                Wednesday, October 3rd 10:15 am, Moscone West 2003

This is a great session to attend to learn about how Fusion Supply Chain Management and Fusion Product Hub Early Adopters, including Boeing and Fideltronik are leveraging Fusion Applications to improve their Supply Chain operations.

Have a great OpenWorld and see you soon!!

Thursday Sep 27, 2012

Oracle Product Hub: Customer Perspectives at the OpenWorld

 By Rohit Tandon

The Oracle Product Hub (OPH) Product Strategy team will be hosting a customer session dedicated to OPH at Oracle Openworld. Oracle Product Information Management strategy team will have the pleasure to present this session with Motorola Mobility Solutions.  .

In this session, you will hear how Motorola Solutions utilizes OPH to meet their IT and business needs. Arif Girniwala, (MDM Lead, Motorola) and Chirag Jariwala (Manager, Deloitte Consulting) will cover the following topics amongst others:

  1. How does Motorola Solutions decide on what is Product Master Data for their enterprise?
  2. What are the Data Governance structures, Users, User roles, User Security etc. within Motorola Solutions? 
  3. How does Motorola Solutions integrate, synchronize and leverage OPH with Agile PLM?

      4.  What is the Oracle Product Hub strategy and roadmap (Speaker - Sachin Patel, Director Oracle Product Hub Strategy)

      5.  What are the implementation best practices for Oracle Product Hub (Speaker - Srikant Bevara, Sr. Manager, Oracle   Product Hub product management)

If you're interested in hearing more about the above then I recommend attending this session:

Customer Perspectives: Master Product Data: Strategies for Effective Product Information Management with Motorola Mobility Solutions (CON8834)

Tuesday October, 2nd 10:15am - 11:15am

Moscone West - 3001

We hope to see you at OOW 2012 and stay in touch via our future blogs!  For a list of all Oracle MDM sessions click here


Oracle Customer Hub - Directions, Roadmap and Customer Success

 By Gurinder Bahl

With less than a week from OOW 2012, I would like to introduce you all to the core Oracle Customer MDM Strategy sessions.

Fragmentation of customer data across disparate systems prohibits companies from achieving a complete and accurate view of their customers. Oracle Customer Hub provide a comprehensive set of services, utilities and applications to create and maintain a trusted master customer system of record across the enterprise. Customer Hub centralizes customer data from disparate systems across your enterprise into a master repository. Existing systems are integrated in real-time or via batch with the Hub, allowing you to leverage legacy platform investments while capitalizing on the benefits of a single customer identity.

Don’t miss out on two sessions geared towards Oracle Customer Hub:  

1) Attend session CON9747 - Turn Customer Data into an Enterprise Asset with Oracle Fusion Customer Hub Applications at Oracle Open World 2012 on Monday, Oct 1st, 10:45 AM - 11:45 AM @ Moscone West – 2008.

Manouj Tahiliani, Sr. Director MDM Product Management will provide insight into the vision of Oracle Fusion Customer Hub solutions, and review the roadmap. You will discover how Fusion Customer MDM can help your enterprise improve data quality, create accurate and complete customer information,  manage governance and help create great customer experiences. You will also understand how to leverage data quality capabilities and create a sophisticated customer foundation within Oracle Fusion Applications. You will also hear Danette Patterson, Group Lead, Church Pension Group talk about how Oracle Fusion Customer Hub applications provide a modern, next-generation, multi-domain foundation for managing customer information in a private cloud.

2)  Don't miss session  CON9692 - Customer MDM is key to Strategic Business Success and Customer Experience Management at Oracle Open World 2012 on Wednesday, October 3rd 2012 from 3:30-4:30pm @ Westin San Francisco Metropolitan 1.

JP Hurtado, Director, Customer Systems, will provide insight on how RCCL overcame challenges of data quality, guest recognition & centralized customer view to provide consolidated customer view to multiple reservation, CRM, marketing, service, sales, data warehouse and loyalty systems. You will learn how Royal Caribbean Cruise Lines (RCCL), which has over 30 million customer and maintain multiple brands, leveraged Oracle Customer Hub (Siebel UCM) as backbone to customer data management strategy for past 5 years.

Gurinder Bahl from MDM Product Management will provide an update on Oracle Customer Hub strategy, what we have achieved since last Open World and our future plans for the Oracle Customer Hub. You will learn about Customer Hub Data Quality capabilities around data analysis, cleansing, matching, address validation as well as reporting and monitoring capabilities.

The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several Customer Panels, and Conference sessions. You can see an overview of MDM sessions here

Looking forward to see you at Open World, the perfect opportunity to learn about cutting edge Oracle technologies. 

Wednesday Sep 19, 2012

Oracle MDM Panel at OOW 12: Best practices, Lessons Learned and More...

By Narayana Machiraju 

We are less than two weeks out from the start of Oracle Open World 2012. The MDM team has built-up a solid line-up of product and customer sessions for you to attend this year in addition to the hands-on labs, and numerous demonstration pods in Moscone West.

This year we will be hosting a customer panel session dedicated to Oracle Customer Hub at Oracle Open World. An esteemed panel of Oracle Customer Hub customers in different Industries: Credit Suisse, Allianz and Elsevier will provide insight into the journey of Customer MDM right from building a business case and MDM vision, establishing and sustaining governance, implementation strategies and realizing the benefits. You will also hear about implementation challenges, phasing strategies and lessons learned from real-life experiences.

If you are already implementing Customer MDM or evaluating the benefits of MDM and you would like to hear directly from our customers then I highly recommend you attend this session:

Customer MDM Panel: Discussion and Q&A on Implementation Best Practices, Data Quality, Data Governance          and ROI

Wednesday October, 3rd, 5:00PM - 6:00PM

Westin Market Street Hotel - Metropolitan 1

The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several customer panels, Conference sessions and Customer round table sessions featuring a lot of marquee Customers. You can see an overview of MDM sessions here

We hope to see you at Open World and stay in touch via our future blogs.

Wednesday Sep 12, 2012

The Top 5 MDM Sessions You Can’t Miss at OpenWorld

Sessions, Demo pods, Hands On Labs, and much more – but where should you focus?  MDM has some excellent sessions planned for OOW –  here is a top 5 list to identify the sessions you just can’t afford to miss.

October 3, 2012  1:15 PM - 2:15 PM    Moscone West - 3002/3004    
What's There to Know About Oracle’s Master Data Management Portfolio and Roadmap?
Hear about product strategy our vision for the future and how Oracle MDM is positioned to excel in helping organizations make the most of their customer,      partner, supplier or product data.

October 3, 2012  5:00 PM - 6:00 PM   Westin San Francisco – Metropolitan I Oracle Customer MDM Applications: Implementation Best Practices, Data Governance, and ROI      

Customers successes provide solid examples of technology at work and how organizations derive value from it. Attend this session and hear from our customers on how they built a business case, established governance and are realizing the benefits of Oracle Customer Hub.

October 2, 2012  10:15 AM - 11:15 AM   Moscone West – 3001 Mastering Product Data: Strategies for Effective Product Information Management                                                                     

Product data is vital for any enterprise in being able to provide a consolidated representation of products to their partners, customers and suppliers.  Hear how our customers leverage product information to be a leader in their respective area and how Oracle is critical to achieving this.

October 2, 2012  11:45 AM - 12:45 PM   Moscone West – 2022 Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub                                                                                      

Learn how Oracle Fusion Product Hub is paving the way for providing organizations with trusted product data as well as helping organizations make the most of the information and infrastructure they already possess.

October 1, 2012  4:45 PM – 5:45 PM   InterContinental - Ballroom A Oracle Hyperion Data Relationship Management: Enabling Enterprise Transformation                                                                        

Hear how Data Relationship Management drives enterprise transformation and why any organization embarking on an master data management initiative needs it, plus hear from our customers best practices as well as lessons learned. 

Check out the Master Data Management Focus On document for all our sessions at OpenWorld 2012. 

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