Improve Your Customer Experience Through World-Class Data Quality
By Neela Chaudhari on Feb 06, 2014
Now Available! - Webcast Replay
As an Oracle customer, you know that Oracle is the premier provider of Commerce Solutions. Now you can take your customer experience to the next level by enhancing the data in your systems by adding EDQ (Enterprise Data Quality) to further boost the effectiveness and ROI of the systems you already have. If you are like most organizations, the quality, completeness and consistency of your customer, partner, and/or product data in your systems is much less than you may know and that may be undermining the effective operation of your systems. But how do you know? Do you have quality metrics? Do you have a quality governance program? Do you know how much any of this may be undermining the expected ROI from your Commerce Solutions? Learn how you can develop a data quality program, reduce support costs, improve customer satisfaction, and drive future growth.
See how you can enhance your CX applications to take your Customers Experience to the next level. You’ll discover: The importance of data quality in providing a rich and engaging experience with your customers from their first interaction on your website. You will learn to create a Data Governance program to optimize customer experience and how Oracle’s Customers transformed their online Commerce experience by leveraging Enterprise Data Quality,
This one hour webcast replay is with Martin Boyd, Senior Director of Strategy for Oracle Enterprise Data Quality and Tamer Chavusholu, Managing Consultant at Kaygen.
Learn how to leverage a data quality program to dramatically improve your Customer Experience!