Tuesday Oct 30, 2012

Master Data Management - The Trend Towards Multi-Domain and Other Realities

In my quest to keep my fingers on the pulse of MDM, I recently found a pretty interesting article.  The article was published in Information Week and provides some interesting statistics from a recent survey conducted by the analyst firm, The Information Difference.  Let's take a look:

  • Of the 130 organizations surveyed, 53% have live operational MDM implementations
  • 81% of those with live operational MDM implementations report broad success - a huge improvement over 2011's 54%
  • 64% developed a business case prior to their MDM deployment, while a daring 32% went ahead without a business case.   
The article goes on to talk about the shift in vendors from focusing on customer data and product information management to one that is oriented around multi-domain master data management as well as other realities around MDM.  Take a look at the article. For more information on Oracle's master data management suite, click here


Wednesday Oct 24, 2012

Oracle and ROLTA: Collaboration for Analytical Master Data Management

Oracle and ROLTA have joined forces to put together an educational webinar series on best practices for maximizing data integrity using analytical master data management.  Hear replays of webcasts by Gartner as well as customer success at Navistar and learn how Master Data Management in the enterprise is the right choice for heterogeneity, data degradation and improved analysis of your business. For more information on this collaboration click here. For additional information on Oracle's solution suite for MDM, click here

Monday Oct 22, 2012

Master Data and Data Quality - Do You Really Know Your Customer?

How well do you know your customer?   Data Quality and MDM go hand-in-hand when it comes to fully knowing your customers and information related to the Take a look at this video and see why customer data needs a consolidated management strategy that incorporates data quality.  Oracle MDM, specifically Oracle Customer Hub enables enterprises to truly understand their customers and ensure a single, trusted view for any customer.  It offers the most complete MDM application suite in the marketplace.  For more information on Oracle MDM and Oracle Enterprise Data Quality visit us on the web.

 

Monday Oct 15, 2012

Oracle Master Data Management at OOW 2012: A Look Back

Oracle Master Data Management had a great showing at OOW 2012 ! Special thanks to our customers and partners for presenting with us, sharing their use cases and successes as well as co-sponsoring events.  Almost every session at the show featured a customer and the tremendous success or transformation Oracle MDM resulted in at their organization.

 

At the DemoGrounds, Oracle MDM saw tremendous interest with many individuals enquiring to see demos, and have their technical questions answered.  The demos provided a perfect opportunity to showcase technical enhancements as well as what features are on the horizon.The MDM customer appreciation dinner event was a smashing success as cusotmers and partners enjoyed a spectacular water view, fine dining and cocktails and one of San Francisco's finest restaurants - The Water Bar. 

  In a short while the planning for next year's OpenWorld will be under full swing and we can't wait to get started.  See you at OOW 2013!!

 

 

Monday Oct 08, 2012

The MDM Journey: From the Customer Perspective

Master Data Management is more than just about a single version of  the truth or providing a 360 degree view of the customer.  It spans multiple domains ranging from customers to suppliers to products and beyond.  MDM is pivotal to providing a solid customer experience - one that results in repeat business, continued loyalty and last but not least - high customer satisfaction.  Customer experience is not only defined as accurate information about the customer for the enterprise, but also presenting the customer with the right information about products, orders, product availability, etc.   Let's take a look at a couple of customer use cases with Oracle MDM.

Below is a picture from a recent customer panel:

Oracle MDM is a key platform for increasing upsell/cross-sell opportunities, improve targeting of customers and uncover new sales opportunies, reduce inaccuracies in mailing marketing materials to prospects, as well as to tap into and uncover the full value of a customer across business units more accurately.  A leading investment and private bank leverages Oracle MDM to do a better job of identifying clients, their levels of investment as well as consistently manage them through a series of areas such as credit, risk, new accounts, etc. Ultimately, they are looking to understand client investments and touchpoints across the company's offerings.  Another use case for Oracle MDM is with a major financial and insurance services company with clients worldwide, looking to resolve customer data inaccuracies and client information stored differently across mulitiple systems. 

For more information on Oracle Master Data Management, click here.  

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